• Cassandra Wit
  • NEWBIE
  • 10 Points
  • Member since 2016

  • Chatter
    Feed
  • 0
    Best Answers
  • 0
    Likes Received
  • 0
    Likes Given
  • 3
    Questions
  • 2
    Replies
Happy Holidays - how do I created a validation rule where users with a specific profile can only change leads that are in a queue or that belong to them but do not belong to any other user. The below blocks them from changing leads from other sales people but still allows management to change owners but it also blocks them from hanging leads owned by a queue. how do I correct? 

AND(
ISCHANGED( OwnerId ), 
PRIORVALUE(OwnerId) <> $User.Id,  
$Profile.Name <> "Sales & Service Managers",
$Profile.Name <> "System Administrator",
$Profile.Name <> "Marketing Pardot User",
$Profile.Name <> "JumpCrew Marketing User"
)

Thank you!