Hi, I'm Khatheryn and I'm new here. I am interested in the Salesforce Admin cert but I don't know where to start. Can I get some help navigating?
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Hi ! I am creating a group binding with dimension. where one dimension is fixed , and other two are dynamic for group binding. So as I am mainly working in SAQL. So I have used asGrouping and asProjection for data serialization.
But it is not working. It got broke. Kindly help
1 answer
I tried submitting a Manage Job Applications permission set challenge but keeps failing. All job application fields except edit access for position and candidate didn't pull through. I'm stuck at this point, Help guys, thanks .
#Trailhead Challenges1 answer
Maybe it's can help you:
Sincerely,
Mykhailo Vdovychenko
Bringing Cloud Excellence with IBVCLOUD OÜ
Control Access to Objects
I am struggling with
"Control Access to Objects." I created the Permission Set "Access and Manage Reviews," but when I try to assign access to the "Reviews" object, it doesn’t appear in the object list. I also created a Custom Object, but it’s not being accepted for the challenge. Similarly, I couldn’t find the "Positions"object in the object list.
This is the error I get when trying to complete this challenge:
We can't find that the ‘Manage Positions’ permission set grants read, create, and edit object permissions for Position.
I have seen other discussions saying I need to download something. Would anyone be able to vouch for this?
Thank you
#Agentforce #Trailhead Challenges
1 answer
Hi, @Michelle Bossi
Maybe it's can help you:
Sincerely,
Mykhailo Vdovychenko
Bringing Cloud Excellence with IBVCLOUD OÜ
1 answer
Hi, @Deepraj Mohite
Maybe it's can help you:
Sincerely,
Mykhailo Vdovychenko
Bringing Cloud Excellence with IBVCLOUD OÜ
I'm having trouble getting Answer Questions with Knowledge to work with my Agent. I'm testing in Prompt Builder and when I enter my retriever ID and a question related to a Salesforce knowledge article, I get this error: Error resolving Einstein Search retriever: sfdc_ai__DynamicRetriever. Please try again.
This is the retriever I'm testing with because that is what was created when I got everything set up in my sandbox, but I'm thinking I missed a step somewhere when setting up.
This is my Retriever:
Here is how I'm testing the prompt:
I have my sandbox connected as a Standard Connection.
I thought maybe I needed to make sure my Knowledge was coming in through a Data Stream so I got that going, but it won't let me activate it in the sandbox (it's active in prod).
Any help as to what I'm missing would be greatly appreciated!!
#Agentforce #Prompt Builder #Data Cloud
3 answers
It's weird, because now I can't even do it again:
You can see that I'm on version 2 but there's no option to edit the version now...
1 answer
Hi, @I.G.A Khattak
Can you provide screenshots with additional information about your question?
Also too, maybe it's can help you:Sincerely,
Mykhailo Vdovychenko
Bringing Cloud Excellence with IBVCLOUD OÜ
An unexpected error occurred while inserting Opportunity records and we couldn't check your work. Make sure Opportunity records can be inserted in this org, and click "Check Challenge" again. If this continues, contact the Trailhead Help team.
I am working on the Agentforce for Service Superbadge and I have been trying to upload the PDF since yesterday and it will not upload the file. I saw the Slack post that there was a bug so I waited until I saw the bug was fixed (though no one shared what the bug experienced was in the channel), created a new playground this morning and started it all over again and I am still getting an error when I try to upload the CC User Agreement PDF to the agent library. Anyone have any suggestions?
7 answers
We sincerely apologise for the inconvenience caused.
I'm from trailhead help team. There is an ongoing issue with the Superbadge, This should be resolved soon and I will keep you posted as soon as it's fixed from our end.
Thank you for your understanding and continued patience!
I was doing this trailhead:-
https://trailhead.salesforce.com/content/learn/projects/set-up-salesforce-knowledge/manage-cases-using-articles
The last action is to attach a knowledge article to an email. I discovered that the Chatter Feed quick actions only show 'Post' and 'Log a call' where I'm using the Inquiry record type.
If I only change the recory type to something else , either 'Product Support' or 'Billing' i now additionally get 'Email' and 'Poll' which are in the Global Publisher Layout.
I tried editing the page and removing/adding the chatter compunents. I also tried completely deleting the Inquiry Record Type and Inquiry page layout but on recreating the chatter behaviour returns. Does anyone have any idea where this is controlled?
#Trailhead Challenges #Chatter
1 answer
Hi, @David Wishart
- In the Service App, click the Cases tab.
- Click New.
- If asked to select a Record Type, select Inquiry. (This is only applicable if you have completed the Set Up Case Escalation and Entitlements project.) If you do select inquiry, you’ll need to add the Articles related list to Inquiry Case Layout.
- In Setup click Object Manager and select Case
- In Case Page Layouts, if there is an Inquiry Page Layout, click edit.
- Add the Articles related list to the page layout.
- Click Save and Yes.
Sincerely,
Mykhailo Vdovychenko
Bringing Cloud Excellence with IBVCLOUD OÜ