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Hello, everyone, 

Just checking if you encountered the same issue. I took the Salesforce Agentforce Specialist Exam last June 19. I passed the exam, but I didn't receive the confirmation and the certification. I tried to verify my credential, and it is not added to the list of my SF certs. This is the first time it has happened to me. 

Has anyone encountered the same? How do you resolve it? 

I also filed the case, but no response yet since yesterday. Case #470798175 

Thank you!

The dropdown option is not visible for primary data model object as individual and contact point email. please let me know how to solve this issue.

Hi, thanks for the component it is awesome, but it really needs the points specified at the release. 

In 2023 okt. when the component has been released these items were added to the future development:

• Platform actions integration: Users could use platform actions, such as Create New or object-specific quick actions, directly within the Record Picker, making the process of creating and interacting with records more efficient.
• Most recently used records (MRUs): This would display a user’s most recently accessed records, and when integrated into the record picker results, it could ensure quick access to frequently used items.

I would also add a search by 'Enter' function that gives back all the found results with specified data or just give the option to catch the keydown 'Enter' event key. (Currently this is blocked)

@* Salesforce Developers *

I have a profile in my Org with Read, Create , Edit on Case 

Profile does not have 'EditCaseComments' App Permissions 

Profile does not have 'ModifyAll Cases' Permissions 

Profile does not have 'Modify All Data' Permissions 

neither any Permission set is providing them these permissions  

Sharing setting for Case is Private

But the user with this profile is still able to Edit Comments on cases made by other user 

How or what did i miss to check

Hello. Apologies for the simple questions but I'm getting myself confused around non profit cloud. We are looking at case management to record the 'onboarding' of people to a service and as part of this need to capture some information at the time they start and then some others after. I'm getting myself in a mix as to what object to use for what: 

- Initial onboarding referral information, consents etc. (one off) 

- General risk assessment (one off) 

- Risk assessments (multiple) 

- Specific questions for different types of interactions 

Assessments, care plans and action plans are blurring in my head at the moment - Any pointers massively appreciated.

In this trailhead step: https://trailhead.salesforce.com/content/learn/projects/connect-data-cloud-to-copilot-and-prompt-builder/bring-external-data-into-the-contact-page-layout?trail_id=unlock-your-data-with-data-cloud

I have successfully completed the "Enable Data Streams" section, adding the "AIPlusData" Data Bundle to my org.  However, in the next section, each time I attempt to "Create New Ruleset" (under Identity Resolutions), the Primary DMO picklist is empty, and the dialog displays the error, "Mappings from Data Streams to the standard Cloud Information Model objects such as Individual and Contact Points are required." 

This doesn't make sense, since the data bundle included the CRM Contact object and mappings to the Standard DMO objects, including Individual and each of the Contact Point objects.  I reviewed the Data Stream mappings for the Contact Home DLO, and did note one warning for Contact Point Phone because the Formatted E164 Phone field wasn't mapped.  I mapped it and refreshed the stream, but no change in the error message.

This is a new "Data Cloud and Einstein 1 Playground" created directly from this trail, today, with no other activity besides following the steps in this Trail.

Hi All,    I have a VF Page which uses custom fonts (font awesome). I wish to update the fonts to Outfit (for headings) and Nunito. I have a static resource, with the css and the fonts files in it. I have tried a few approaches, from here - Selection Embed Code - Google Fonts, but have had no success yet. Any suggestions will be greatly appreciated.  

Soy estudiante de Administrador de Salesforce, estoy junto a mi grupo de estudio, en estos momentos, aprendiendo a trabajar en la plataforma, usamos Trailhead para crear horas en prácticas y uso de Developer para comenzar a crear un CRM de ensayos y error, es por ello que busco asesoría de la comunidad para que puedan ayudarme en una guía y asesoría de trabajo, comenzar a crear usuarios, cuentas, tareas, flow, automatizaciones, en fin ¿Cómo sacar el mayor provecho al sistema comenzando desde cero?, cuento con ustedes. 

#Trailhead Challenges

We are planning to remove a webpage that uses one of our experience cloud sites. If we try to deactivate the site, will we still be able to display the maintenance page whenever someone goes to that particular URL?

Also, while opening the workspaces option of this site, I am getting our organization's custom 503 maintenance page which was not designed in SF and hence, I am unable to open the workspace also. How is the custom page is coming when no change was made in SF? Why workspace is not opening?

Please suggest.