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Hi, 

I am unable to create S3 file notification. I am following this documentation 

https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-awss3-udlo.html

and s3 bucket, added data, created lambda function and added source file into another bucket and uploaded it to function, created AWS CLI and configured, replaced the values in .conf with mentioned. 

I am using windows, the process mentioned in the document is relatable to MAC and Linux OS, so tried running commands (mentioned in Doc) in WSL Ubuntu and tested from there, but it is throwing errors like  

"Please export all the three AWS credentials (AWS_ACCESS_KEY_ID, AWS_SECRET_ACCESS_KEY and AWS_SESSION_TOKEN) and paste it to terminal (please use

https://docs.aws.amazon.com/keyspaces/latest/devguide/access.credentials.html

to generate it)" 

I have generated and configured AWS credentials but still it is showing error, also I have removed the AWS session token condition from script as well. "  

I have no idea where I'm going wrong, Can anyone help me out how to resolve this issue? 

TIA.  

2 answers
  1. Today, 10:52 AM

    @Keiji Otsubo

    I have AWS access key and secret key. How can I get AWS session token? 

    I saw this command: aws sts get-session-token 

    But this is returning a new access key, secret key and session token. Not the one that I have configured in IAM and in my terminal. I am so confused. Please help. 

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1 answer
  1. Today, 10:47 AM

    Hi @Prasad Yadav

    In SFMC, the %%view_email_url%% personalization string is used to generate a "View in Browser"

     link for an email. It allows the recipient to view a web-hosted version of the email.  

     

     Yes, you can (and should) use it inside an anchor (<a>) tag.

     

    Thank you

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Hi everyone!

I'm new to the Salesforce ecosystem and really excited to start learning Marketing Cloud. I come from a background in digital marketing and automation, but this platform is completely new to me.

Could you recommend a learning path or trail to get started from scratch and get a solid understanding of how Marketing Cloud works?

Any suggestions would be greatly appreciated. Thanks in advance! 

 

#Marketing Cloud

3 answers
  1. Today, 10:18 AM

    Hi @Bautista Tolloni

     

     

    As you're a new user looking to effectively learn Salesforce Marketing Cloud (SFMC), the best place to start is

    Trailhead – Salesforce's official learning platform. Begin by exploring SFMC’s powerful features and capabilities through hands-on modules.

    Focus on understanding core concepts such as:

    • Email marketing
    • Automation
    • Journey building

    To get started, I highly recommend this Trailhead Trailmix

    , specially designed for new users: 

    👉

    Learning Path for Marketing Cloud New Users

      

     

    After you’ve spent around 4 to 6 months getting familiar with the platform, it's a great idea to consider certification. This not only boosts your knowledge but also enhances your employment prospects and potential salary.

    For beginners, you can aim for:

    • Email Specialist Certificate
    • SFMC Admin Certificate

     If you’re unsure which Salesforce career path suits you best, take this quick quiz to find your match: 

     

     👉

    Salesforce Career Path Quiz

     

     

    Apart from that this material will be also useful for starting the journey. 

     

    Free admin training:

    https://www.youtube.com/watch?v=nKol1bbq3LQ&list=PLaGX-30v1lh15d279fyH1bhJXPIboHuRE

     

    Salesforce flows: https://www.youtube.com/watch?v=to6Mz_J2d9w&list=PLWgzSrReOBh5grf3Rf7xx6FLdddkK9nZ6

     

    You can join these groups:

    https://trailhead.salesforce.com/trailblazer-community/groups/0F930000000XZBtCAO 

    https://trailhead.salesforce.com/trailblazer-community/groups/0F9300000001oVpCAI 

    https://trailhead.salesforce.com/trailblazer-community/groups/0F9300000009NGiCAM  

    Happy learning and best of luck on your Salesforce journey! 

     

    Let me know if I can help further. 

    Thanks, 

    Ankit

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Hi Trailblazers, 

I am trying to find a solution for Double Opt-in Marketing Cloud Advance. (Where a user needs to confirm their registered email) My first thought was to create a landing page with a form with an associated flow. In the flow, send an email where the user needs to confirm by clicking a button and then wait until event to wait (click) and then do Opt-in. However, I have been confirmed by Salesforce support that "Wait until event" does not work in an event trigger flow. Does anyone have a solution for this? 

 

Thanks in advance!

11 answers
  1. François Perret (Bamsoo) Forum Ambassador
    Feb 3, 5:14 PM

    @Patrik Lundgren

     

    Hi Patrick, 

    Yes, there is a solution. 

    You will simulate the "Wait for Click" activity, by taking advantage that MCG/A stores the Engagement information in the "Email Engagement" DMO. This idea is to send the email, wait for some minutes and then check for a link click in the DMO. If you find a record in Data Cloud, the user is DOI, else you may resend an email. See screenshot. 

    Hope this helps 😎 

    #SharingIsLearning #AccountEngagement

      

    François. 

     

    PS : In order other Trailblazers to be pointed directly the most helpful answer, please do not forget to click “Accept this answer” below it. 

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Hello everyone, 

 

I have a requirement: A customer replies to an already closed ticket. Because of various filter settings, the ticket stays closed and a new ticket is created. The customer's email iis copied and added to the new ticket.  

But because the customer is replying to an old ticket, the original email is also assigned to the old ticket. 

 

The problem is that if the customer also sends attachments with the new email, these are also assigned to the old original ticket and not to the new ticket. I tried the new case id, the cloned email id, nothing changes the outcome so far. In the debug log everything looks ok, the newly created ids look good and it "should" work... 

 

Below are the individual flow sections. 

 

Clone new email attachments to new case

 

Clone email.png

 

Link attachement to new clone id.png

 

Link attachement to new clone id.png

 

What am I doing wrong? 

HG Alex 

 

@Salesforce Flow Automation

 

 

#Flow

6 answers
  1. Eric Smith (RafterOne) Forum Ambassador
    Apr 16, 7:01 PM

    @Alexander Marx On 2/14/24 I presented a solution for copying files from one record to another on the Automate This Salesforce video blog series. See the recording here:

    Copy Files from One Object Record to Another | Automate This! - Salesforce Admins

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Hi All, 

On Visits We can defined the predefined value for Question/Survey Using DatatypeOption Default Item field. 

When we changed that as like remove default item from the datatype option then ideallyFor New visit created with that Visit Template  then it should show blank values for those questions but its not.Its displaying the 'No' as predefined value which had the default item. 

Anyone help on this?Appreciate your help in advance. 

Thanks 

 

#Consumer Goods Cloud  #Salesforce Developer

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As we are using developer edition how can we upgrade to any one of these plans .  

 

How can we upgrade the plan

 

 

 

#Service Cloud  #Salesforce  #Salesforce Admin  #Salesforce Developer

2 answers
  1. Today, 10:34 AM

    I have signed now for the link which you sent , but i have the custom app which is created in developer editon how can we get it import and export it to the link which you sent 

     

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1 answer
  1. Eric Burté (DEVOTEAM) Forum Ambassador
    Today, 10:29 AM

    Hello @Shantanu Jindal for the time being there is no such certification., but there is still either the CPQ Specialist certification, or Revenue Cloud Consultant AP exam

    .  

    Note that in July, you will no longuer take your exam on webassessor. The exam experience changes as it will be now mandatory to log in to Trailhead Academy to take exams :

    http://sfdc.co/NewCertsExp_FAQ

     

    Eric

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Hello All 

 

I recieved an email to either move my SF exam to a date before 25 July (which I cannot do) or cancel.  I looked at some of the questions on here and it mentions a voucher you can use for the new system.  However, I do not get a voucher option at all.  Only that the money will be charged back to my account.   I no longer have the credit card I used originally to book this.  How will I get the refund or can I request to get a voucher instead.?  

 

 

 

#Certifications

1 answer
  1. Eric Burté (DEVOTEAM) Forum Ambassador
    Today, 10:21 AM

    Hello @Ilse Scullion as you can read in this article, normally the voucher code should be reactivated after cancellation.Hello as you can read in this article, normally the voucher code should be reactivated after cancellation.PS : the article on cancellation policy does not mention what happens to the voucher.

    PS : the article on cancellation policy does not mention what happens to the voucher. 

    Eric

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