I'm receiving the following erro:
An error occurred during generation.
Internal Server Error If the issue persists, contact Salesforce Customer Support and ask for help with error GatewaySystemError
#Trailhead Challenges
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1 answer
Ajaypreet Singh Saini (Grantbook) 
Forum Ambassador
Hey @Anshika Naithani, can you verify that the Developer name of the created app is Travel_App. It is the developer name that is used for verification. From Quick Find, search for App Manager. Click the down-facing triangle at the right side of your Travel App and then click Edit. Verify that the Developer Name is Travel_App. If not, change it to Travel_App
1 answer
Ajaypreet Singh Saini (Grantbook)
Forum Ambassador
Hey @Sakshi Tomar, make sure the label and api name is exact as mentioned in the error message and also the field is created on the Account object.
Also, make sure your user has alteast Read access to this field
- Select Change Record Type from the dropdown menu.
- Ensure B2B Opportunities is selected and click Next
When I click on the dropdown I do not have change record type even though I have added it to the page layout. I am stumped here as to why its not showing up. cleared cache and the usual suspect things
#Trailhead Challenges
1 answer
Ajaypreet Singh Saini (Grantbook)
Forum Ambassador
Hey @Kurt King, not sure which challenge you are working on, but make sure the needed record types are active on that object in your Salesforce org.
Even I added the actions it is showing same. Please suggest way to get rid of it or else please let me know how to start from beginning like creating new playground.
#Trailhead Challenges
1 answer
Ajaypreet Singh Saini (Grantbook)
Forum Ambassador
Hey @Banduka Devi Sri Sai, kindly follow the steps below to disconnect your current Agentforce/data cloud Playground and create a new one.
- Go to a standard playground badge like this one: https://trailhead.salesforce.com/content/learn/projects/configure-a-net-zero-cloud-org/create-net-zero-cloud-profiles-and-users
- Scroll to the bottom and click the 3 dots next to the playground listed
- Click Manage Orgs
- Click Create Playground
- When it is made, refresh the page and you should be able to click Disconnect next to the Agentforce org (org starting with Epic.....)
After these steps are done, navigate to your actual Module link , refresh the page and you should be able to create a new org.
I completed step 7 of creating CC Service Agent and in Agentforce Builder. I see Topics in the side panel but there are no topics displayed (or "New" button).
Agent is NOT Activated.
I do see topics in SETUP > AGENT DETAILS.
Anyone else come across this issue when completing challenge or have suggestions?
https://trailhead.salesforce.com/content/learn/projects/quick-start-build-your-first-agent-with-agentforce/configure-an-agentforce-service-agent?trail_id=become-an-agentblazer-champion
#Trailhead Challenges
5 answers
I am from the Trailhead help team. We see that you have completed the 'Quick Start: Build a Service Agent with Agentforce' Project. kindly share the solution that helped you resolve the issue or please make sure to mark the response which helped you to resolve your query as 'Best Answer' so that it might help the fellow Trailblazer's who are facing the similar issue.
Thank you!
I am getting the following error message when trying to complete Challenge 1: "Challenge Not yet complete... here's what's wrong:
The Agentforce Data Library setup is missing the required Code of Conduct PDF configuration. Please allow sufficient time for the configuration to complete."
However, I have successfully uploaded the PDF and waited to appropriate time for the library to be set up so the status now says "Ready." I can see the PDF attached when I go to the Agentforce Builder and select the appropriate Data Library. Please advise. Thank you!
#Trailhead Challenges
2 answers
I am from the Trailhead help team. We are glad to see that you have completed the '
Agentforce for Service Superbadge Unit'Thank you!
1 answer
Ajaypreet Singh Saini (Grantbook)
Forum Ambassador
Hey @Aman raj, checkout this thread:
https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000KBtuw0AD
I’m working on the "Enhance Copilot to Act on Data with Conversational Language" module in the Agentblaze Champion trail.
Issue:
The instructions require using the unifiedLinkIndividual_ccid variable in a flow, but this variable
doesn’t appear as availablein the Flow Builder (screenshot attached). I created a new Org using the module’s prompt, so all setup should be pristine.
Steps taken:
- Made a new Org through the modules prompt
- Connected that Org to the module via login
#Trailhead Challenges
7 answers
I am from the Trailhead help team. We see that you have completed the 'Connect Data Cloud to Agentforce and Prompt Builder' Project. kindly share the solution that helped you resolve the issue or please make sure to mark the response which helped you to resolve your query as 'Best Answer' so that it might help the fellow Trailblazer's who are facing the similar issue.
Thank you!
2 answers
I am from the Trailhead help team. We see that you have completed the 'Build Your First Sales Coach' Project. kindly share the solution that helped you resolve the issue or please make sure to mark the response which helped you to resolve your query as 'Best Answer' so that it might help the fellow Trailblazer's who are facing the similar issue.
Thank you!