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#Trailhead Challenges

I completed the MCD Level 1 certification exam on March 5th, and immediately received a "Fail" result with 0% in all subject areas. I find this result hard to believe, and I would like to know what specific areas I need to improve on. It has now been five days, and I have yet to receive any feedback or insights into my performance. Could you please provide me with more detailed feedback and a timeline for when I can expect a response? I would also appreciate any guidance on what steps I can take to ensure a more accurate result on my next attempt.

Hi there! My organization is using 'priority' and 'task type' fields to pull reports on staff activities. We've asked our staff to set those fields when they log calls. However when they log emails from Outlook (which turn into tasks once entered into Salesforce), there's no option to set 'priority' or 'task type' from the Outlook pane. They have to log the email from Outlook, then go into Salesforce, find the email, and set the priority and type. Our implementation consultant mentioned that we could use Outlook integration to log tasks instead of emails so those fields would be available in the Outlook pane, but I can't find any documentation on that. Can anyone help me out? 

I am trying to build a generic way to allow Flows to by-pass validation rules by adding the Flow running user to a Permission Set at the beginning of the Flow, and then removing them after all of the record fields are updated.  I built a subflow following this article Automate This! — Automatically Assign and Remove a Permission Set - Salesforce Admins

and launch it at the beginning of the Flow.  This isn't working and I'm getting the following DML error:  "MIXED_DML_OPERATION: DML operation on setup object is not permitted after you have updated a non-setup object (or vice versa): PermissionSetAssignment, original object: Opportunity." 

Is there a way to get around this and use this sub-flow to add the User to the Permission Set?  I tried having the sub-Flow run first and the record updates run asynchronously and that didn't work either. 

#Trailhead Challenges

Hi,  

We have a formula field below. I am just wondering why it's not working.  

Treat Blank Field as Zero is checked.  

Annual_Contract_Value_Products__c -

Booking_Amount__c - Currency Field

Thank you, 

Tarun 

Hello! I have an escalation rule that I want to fire if it's been in the "assigned" status too long. I have the rule set to fire after 30 mins based on last modification time. I have it set up this way bc I have a flow round robin that moves the case from the queue to a team member while also updating the status to assigned. 

Theoretically if the case sits here in the assigned status under its new owner for 30 mins it would escalate and be returned the the queue. It's not happening. The rule is active. My cases meet the criteria after update. Is it my formula? Or do escalation rules not work once they're pulled out of a queue? What am I missing. I feel like it should be easier than this. Have I been staring at this so long I overlooked something simple?  

Internal Asset Product is a lookup field on the IAR record. How do I show the name of the product and not the record ID?

For example, I'd like a related list on an Account that shows all of the Contacts. And I'd like to be able to expand any row in that list to see all of the Tasks that have been logged under that contact. 

UNEXPANDED 

〉Contact1Name | Title | Phone# 

〉Contact2Name | Title | Phone# 

EXPAND A ROW 

⌄ Contact1Name | Title | Phone# 

    Task1Subject | DueDate | Assignee 

    Task2Subject | DueDate | Assignee 

〉Contact2Name | Title | Phone#