Divya Chauhan (Kcloud Technologies) 
Forum Ambassador
Hello @Julius Rojas
To personalize SMS marketing in Salesforce and boost engagement, try this:
1. Use Data or Marketing Cloud to pull real-time customer data-like name, preferences, location, for targeted, relevant messages.
2 . Leverage Merge Fields in Your SMS content use merge tags like {!Contact.FirstName} to auto-personalize each message.
3. Dynamic Content Blocks show different SMS versions based on customer attributes like segment donation history or event status.
4 .Use Journey Builder with Mobile Studio. Build a smart SMS campaign with triggers and tailor messages in each step.
5. Integrate with Twilio or Sinch for advanced SMS handling, 2-way texting, or fallback email. These tools plug in well with Salesforce.
6. Track Engagement Use UTM tags or trackable short links to measure SMS opens, clicks, and conversions.
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I have been trying to figure out how to identify a record from a list view. The main issue here is the record ID or number keeps changing. So, I want to know how to identify it using selenium xpath.
#Automation
,
There is a way with which we can merge flows which performs similar functionalities. This will help.
Thanks
In Salesforce, Knowledge articles have two formats which I'm listing examples below. We have our learning content accessed by learners via another mobile application and have links to Salesforce Knowledge articles linked on these pages. Our goal is for the URL to open the article within the Salesforce mobile application and not in the Safari overlay or Safari browser. Version URL: https://attone.lightning.force.com/lightning/r/Knowledge__kav/ka0fg0000000jJhAAI/view
- This URL format redirects the URL to be opened within the Salesforce mobile application, which is the desired experience, but the URL is that specific version and not the most recent.
- This will work but creates a lot of additional work whenver an articles is updated as these URLs in content need to be constantly updated.
Share Internal URL: https://attone.my.salesforce.com/lightning/articles/Knowledge/national-promotions
- This URL format opens the article in the Safari overlay within the current application and does not open the article in the Salesforce mobile application.
- This URL reduces a lot of work as URLs don't need to be updated constantly in content when articles are updated.
I have searched the world wide web, your support sites, and even used Copilot to help me try to find the format of the Share Internal URL that will have the article opened within the Salesforce mobile application and not the overlay but have come up empty-handed. Can anyone please share what you've done or an article that will help me to achieve this goal?
Hi Brian,
Please refer to the below thread -
https://help.salesforce.com/s/articleView?id=platform.sites_redirects.htm&type=5Regards
Vijaya Sravani S N
画面フローの選択リストの表示名って、数式使えないんですかね、、、？？
動的にしたくてですね。。。
今月の第1週目の日付を並べたいだけなんですけど、うまくいかずとりあえず曜日名を固定でおいているところです。
数式を入れたら、そのAPI参照名がテキストで表示されます。
@* 質問広場～初心者から上級者まで～ 日本 *
月をまたぐ週を第1週目としたいので、
6月であれば、
2025/05/26(月)
2025/05/27(火)
2025/05/28(水)
2025/05/29(木)
2025/05/30(金)
2025/05/31(土)
2025/06/01(日)
7月であれば、
2025/06/30(月)
2025/07/01(火)
2025/07/02(水)
2025/07/03(木)
2025/07/04(金)
2025/07/05(土)
2025/07/06(日)
と表示されてほしいです。
Can I setup an Experience Cloud log in page to use "log in with email" feature?
The below article says it's for "login.salesforce.com", so it seems like this feature wouldn't work with a Experience Cloud/portal log in. But, I'm hoping it does as this would be a great feature for our external users.
If not, is there any good workaround to having to use a email formatted username for the portal?
Thank you!
Hi Keith,
You can setup a Login page for the Experience Cloud users using an Auth Provider.
You can find Auth Provider under Setup.
- Setup --> Identity --> Auth Providers
- You will be provided with the list of different Auth providers from which you can choose the one that aligns with your business needs.
Once an Auth Provider is selected - you will have to customize the code under the Registration Handler class as per your business needs.
Registration Handler - could be an Apex class or a Flow. This is an autogenerated Apex class and can be tweaked as per our requirements.
For more info you can try looking out some of the available resources on Registration Handler class.
Regards
Vijaya Sravani S N
- Setup --> Identity --> Auth Providers
Im trying to set up Advanced configurator but i keep getting this error when updating a quote: Your quote was not updated.
Something went wrong while running configuration rules. : Missing status field. Please add the status field and map it to the ConstraintEngineNodeStatus tag in Context Definition and try again. Ive followed all the set up steps and in my Context definition i do have the Quote line field mapped to the attribute anyone else had this?
Hi @Anthony Mottola, did you also map the TransactionType attribute in SalesTransaction node with Transaction Type field in Quote?
Error creating agent : java.lang.IllegalArgumentException: An error occurred while checking for user with id: EinsteinService User More Details: ERRORS : An error occurred while checking for user with id: EinsteinService User WARNINGS .
#Trailhead Challenges
Hi ,
Try deactivating the agent and editing the name
https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000SXtRq0AL