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In this trailhead step: https://trailhead.salesforce.com/content/learn/projects/connect-data-cloud-to-copilot-and-prompt-builder/bring-external-data-into-the-contact-page-layout?trail_id=unlock-your-data-with-data-cloud

I have successfully completed the "Enable Data Streams" section, adding the "AIPlusData" Data Bundle to my org.  However, in the next section, each time I attempt to "Create New Ruleset" (under Identity Resolutions), the Primary DMO picklist is empty, and the dialog displays the error, "Mappings from Data Streams to the standard Cloud Information Model objects such as Individual and Contact Points are required." 

This doesn't make sense, since the data bundle included the CRM Contact object and mappings to the Standard DMO objects, including Individual and each of the Contact Point objects.  I reviewed the Data Stream mappings for the Contact Home DLO, and did note one warning for Contact Point Phone because the Formatted E164 Phone field wasn't mapped.  I mapped it and refreshed the stream, but no change in the error message.

This is a new "Data Cloud and Einstein 1 Playground" created directly from this trail, today, with no other activity besides following the steps in this Trail.

Hi Am starting the Tableau Server Administration 201 course later in the day. In the ebook, it states that I should have received an URL to my virtual environment. However, I have not received it in my email. Have checked the junk as well. Just wanna check whether there should be an URL? Coz My Learning page does not list the requirements (it has the ebook code, zoom setup, etc, etc but no mention of an URL).  

HOpe to get a quick response soon!

Hello, 

I have users who are using the bulk service deliveries component and they are entering the quantity but it is not being updated on the actual service delivery record that is recorded.  Any ideas how to troubleshoot this? I am NOT using NPC. 

Hey folks, 

Hoping y'all can help me come up with some alternatives here. 

It appears when creating a service schedule, adding service participants, then going into one of thew auto-created sessions, the attendance tracker is set to 'Present' by default for each Participant. Our client wants this set to 'None', so that the user can manually set the attendance for each participant. Unfortunately, this is all managed package, so we cannot reset or clear out the default. Our only alternative at the moment is replacing the attendance tracker with a custom component, identical to the original, that gives us more control over the individual fields. Has anybody else encountered this issue? Any creative solutions? 

Thanks, 

Rubin

Hi Everyone,  

First time poster and hopefully this is an easy one. would anyone be able to help me with this error please. 

Error Type: Scheduled Apex Error 

Error Date: 2025-06-24 23:57:57 

Message: "There are Scheduled Jobs owned by an inactive User. Review your Scheduled Jobs and ensure the owner of each one is an active User."

 am stuck on w rite Positive Tests and getting a error and trying to fix it 

Challenge not yet complete in Wise Koala Playground 

We can’t find the “AccountWrapperTests” class.  

I have an agent that returns a list of date/times for a user to select for creating an event record. The agent correctly retrieves the open time slots and renders a list of options with radio buttons, but does not render text of the option next to the button so I have no idea what option is what. How can this be resolved?  

#Agentforce

Hi, everyone! I am using NPSP and have an Opportunity Flow with several Decision Outcomes that updates a picklist field on the Opportunity (that triggers 1 minute after the Opportunity: Last Modified Date is updated). I keep receiving the following email error re: the Account record:  

The flow tried to update these records: null. This error occurred: UNABLE_TO_LOCK_ROW: unable to obtain exclusive access to this record or 1 records: <Account Id>. 

I've checked for other conflicting Opportunity or Account Flows but cannot figure out where the conflict is happening. :( Any help is much appreciated -- thank you!  

cc: @Dar Veverka @Judi Sohn @Nonprofit Success Pack @Nonprofit Ask Me Anything (Global) @Nonprofit Hub

#NPSP  #Flow  #Flows  #Salesforce Admin  #Nonprofit Success Pack 

We are looking to use either Verint or Calabrio as our Workforce Management System. We have to integrate it with Salesforce Service Cloud as well. Which one is preferred option. Have anyone implemented any of them and see any props or cons