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When I go through amendment process, I enter some value to SBQQ__TargetCustomerAmount__c and it affects the discount of zero quantity line items, is it a way to workaround that? See the screenshots below.  

Target Customer Amount (SBQQ__TargetCustomerAmount__c) in CPQ is applied to zero quantity line items

 

 

Снимок экрана 2025-06-19 143406.png

 

 

 

#Salesforce CPQ & Billing

2 answers
  1. Josh Priem (Sojern) Forum Ambassador
    Today, 2:54 PM

    Hello! 

     

    Are these amended lines your modifying or new lines? Also, if they have 0 quantity what is the purpose of these lines. 

     

    Thanks!

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1 answer
  1. Today, 2:47 PM

    Hi @Apurva Mangela, I suggest continuing with your Admin certification first, then moving on to Salesforce development so you can take the Platform Developer I exam (though I’m not sure if the exam name might change in the future). You can also choose to take the App Builder certification either before or after PD1 — both paths are fine depending on your comfort level.

    Being a good Admin is key to becoming a strong Developer. It helps you understand when to use declarative solutions and when a programmatic approach (like writing Apex code) is more appropriate.

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Hi everyone, 

 I'm still new to Salesforce and was trying to install the 

Marketing Cloud Account Engagement and Digital Engagement SMS Integration package (by Salesforce Labs) into my playground org.

But I got this error during installation:

Trouble Installing Salesforce Labs Package: Digital Engagement SMS Integration

 

I don’t understand what this means. Does it have to do with Marketing Cloud or something else I haven’t set up? 

 Is there something I need to install first before this works? 

 And is it even possible to use this package in a playground org?

I’d really appreciate it if anyone could explain what’s going on in simple terms or point me in the right direction. Thank you so much!  

 

 

 

#Appexchage Apps

1 answer
  1. Today, 2:29 PM

    Hi @CHISOM NWEKE, I think the error occurs because the required SMS Flow actions (Send_SMS, Send_SMS_Message) are missing. These are only available if Digital Engagement is provisioned and Messaging is enabled in your Salesforce org (based on appexchange) To fix it, make sure:

    -Digital Engagement is active in your org.

    -SMS Messaging Channel is set up.

    -Required Messaging Templates exist.

    -Permissions are correctly assigned.

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Dear team, i am getting the following error that is posted from other people as well: ' It looks like the Use Sales Coach Agent permission set was not assigned to the correct user.'

  • The Sales Coach Agent has created and assigned to the right permission set.

Could you help me define the issue with this challenge (Enable Sales Coaching in Agentforce)?  

Thanks, 

ST 

 

 

#Trailhead Challenges

11 answers
  1. Today, 2:26 PM

    I have faced the same issue and it's fixed now. 

    Make sure that you have added 

    'User Agentforce Sales Coach'  permission set to your own user. 

     

    I have faced the same issue and it's fixed now. Make sure that you have added 'User Agentforce Sales Coach' permission set to your own user.

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Challenge not yet complete in My Trailhead Playground 1

Our trailbots are having a problem accessing your hands-on org. Please try again and if this issue persists refer to this article

to fix the problem. 

 

#Trailhead Challenges

1 answer
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Hi Team ... I am not able to finish 'Become an Agentblazer Champion

' course .. its getting stuck during 'Bring External Data into the Contact Page Layout' step ... going through the blog .. it seems we have issue with Data Cloud which can take time.. I am stuck here for almost a week .. where to raise this issue? 

 

Error : 

Mappings from Data Streams to the standard Cloud Information Model objects such as Individual and Contact Points are required 

 

 

Agentblazer Champion Module has issue with Playground

 

 

 

#Trailhead Challenges

1 answer
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