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Hi All,  

We are using Document Builder for several types of Service Reports.  We are seeing that some fields on the Service Appointment Contact are visible in the document preview but then are not on the generated PDF.  Is this some kind of permission issue where the document generator can not access these fields or could it be some other issue?

I just refreshed 2 sandboxes, a developer and a partial.  I added them to a Project.  I created a Work Item and checked to see if there were any files to pull, and there were 6 files.  All of them are Profiles.  I have never been able to successfully promote changes to Profiles, although there shouldn't have been any changes since I just refreshed both sandboxes from the same production org.  So I back synced the partial sandbox to the developer sandbox.  When I checked for files to pull, the same 6 profiles showed up as changed.  I tried to promote them and got an error that said there was nothing to promote.  Can someone tell me why these profiles might show changes when I just refreshed both sandboxes?  What do I do with them since I can't promote them?

Creating commit failed.
On branch WI-000005
Your branch is up to date with 'origin/WI-000005'.
nothing to commit, working tree clean

In this trailhead step: https://trailhead.salesforce.com/content/learn/projects/connect-data-cloud-to-copilot-and-prompt-builder/bring-external-data-into-the-contact-page-layout?trail_id=unlock-your-data-with-data-cloud

I have successfully completed the "Enable Data Streams" section, adding the "AIPlusData" Data Bundle to my org.  However, in the next section, each time I attempt to "Create New Ruleset" (under Identity Resolutions), the Primary DMO picklist is empty, and the dialog displays the error, "Mappings from Data Streams to the standard Cloud Information Model objects such as Individual and Contact Points are required." 

This doesn't make sense, since the data bundle included the CRM Contact object and mappings to the Standard DMO objects, including Individual and each of the Contact Point objects.  I reviewed the Data Stream mappings for the Contact Home DLO, and did note one warning for Contact Point Phone because the Formatted E164 Phone field wasn't mapped.  I mapped it and refreshed the stream, but no change in the error message.

This is a new "Data Cloud and Einstein 1 Playground" created directly from this trail, today, with no other activity besides following the steps in this Trail.

Our PSA project has two key fields: Scheduled Hours Remaining and Scheduled Billings From Assignments (a real-time DLRS roll-up that takes assignment’s Planned Bill rate). At 3 AM a nightly batch touched one assignment, so DLRS recalculated and the dollar total dropped from about $1,000 in the Scheduled Billings From Assignments field, while the hours stayed at 137. Later that day another PSA batch updated only the project-level hours, raising them to 149, but because no assignment records were edited, the DLRS trigger never fired again and the dollar total stayed frozen at dropped value. Is this normal for a real-time DLRS roll-up? and what’s the best way to keep the currency figure in sync with the hours?

I'm trying to export about 9800 records from the standard TwoFactorMethodsInfo object using Data Loader. But it tells me it exports only 2500 records. I encounter the same thing attempting a bulk CSV export in Workbench. 

I don't recall limits on Data Loader exports. Why is it the case for this object? 

Hello Community, 

I am working on this module eventhough I followed every steps still I am getting stucked at this challenge 

We can't find the expected relationships for Track List".

Module - Create a Data Stream in Data Cloud

Step - 

Add and Map a Formula Field

Error -

Step not yet complete in Data Cloud

We didn’t find the proper mapping of the Lead object to the Data Model Object. 

I am not the only one facing the issue. There are many questions posted in the forum which are unresolved. 

I have checked the field mapping as per the steps and it is fine. 

I have checked the data stream sync status and it is working as expected. 

All three are succeeding fine. PFA the screenshot.

More time was wasted trying to debug this, than was spent understanding and completing the module. 

Hello! 

I have created public community which will be accessed by guest users. I have put Knowledge articles in data categories and attached them to the topics. It works well while I am logged in but when i open community from incognito window (as guest user), i can't see ANY articles. I have given all the permissions to the guest user which i know are needed and triple checked them. Also, I have another community, with the same permissions as for this one and at the other community, guest user is able to see knowledge articles. 

Does anyone know what could be the solution?

#Trailhead Challenges