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Hello, I need to add a data load rule for a Granular Data Center data set but none of the fields in the file are available to filter on. It has data load rules as an option in the advanced settings, but I am not seeing how to actually add a Granular Data Center field in the options.

2 answers
  1. Today, 4:00 PM

    @Divya Chauhan Hi Divya, thank you so much for responding but this is the standalone platform Marketing Cloud Intelligence. There are no DSOs or DLOs in MCI. 

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Settings: 

Prorate Calculation in package =  Monthly + Daily  Quote Fields: Start Date = 2024-02-01; End Date = 2025-01-31; Subscription Term = 12  QuoteLine Fields: Start Date = 2024-02-01; Subscription Term = 12    Updated Settings:

Prorate Calculation in package =  Monthly + Daily  Quote Fields: Start Date = 2024-02-01; End Date = 2025-01-31; Subscription Term = Empty  QuoteLine Fields: Start Date = Empty; Subscription Term = 12

  With the above settings, my prorate value came out to be 1.466667, which I am unsure of, since it's a 12-month contract. With my updated settings, the calculation turned out to be 1, which is correct. I am not sure why the calculations for my previous field values were incorrect.    Thank you!     

1 answer
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Hello everyone, 

We keep having the problem that technicians complete their work order and do not create the service report at the end. Our process is as follows:

1. technicians report their times

2. technician completes the work order - here we use an FS Mobile Flow in which all the data relevant for the service report is collected

3. technician creates the service report in the app

 

Are there any solutions you have built here? 

Or do you have to live with this and sensitize the technicians even more to actually create the report at the end after the work order has been completed?

  THANK YOU!

 

@* Salesforce Field Service * 

1 answer
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I have a picklist field named 'Category' in my Case object. I want to populate this picklist based on the context of the Case Description. I've already created a Prompt in Prompt Builder, and the response is correct. Now, I want to update the Category field on the Case record with the response from the prompt.    

3 answers
  1. Today, 3:54 PM

    Hi guys, thank you so much for helping me! I'd like to share my solution with you. I created a prompt in Prompt Builder (the response is in JSON), then I built an Omni-Channel Flow. When a case comes in through Email-to-Case, the flow is triggered, retrieves the record, launches the action, and finally sends the JSON response to an Apex class. This Apex class updates any kind of record using just the object name and the record ID. 

     

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Name of application or feature: Mule Standalone   Deployment destination: Mule Standalone     Details of query:   I am thinking of upgrading the Mule Standalone, and would like to know the location from where I can download it.   The tool is described in the URL below.  https://docs.mulesoft.com/jp/mule-runtime/4.6/mule-upgrade-tool    I could download from Help Center (https://help.mulesoft.com/s/downloads) in the past, but currently it automatically takes me to Trailblazer Community, and the download location is unknown.   

1 answer
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Hello Everyone..  I want's to create one extension for practice purpose ..  Can anyone help me to create via using LWR  I facing a issue to Create a LWR for extension   I run the commands for creating that , The LWR project folder is create but the dist folder is not created   I run npm run build for that , but that's not work..  In the LWR the Dist Folder  , webpack , roll -config , -sfdx folder is not created    I request to everyone please give me steps to create a extension and command also for that ..    Thanks!      @* Experience Cloud * 

1 answer
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Hi all - yes - trying to report on a mult-select picklist - again it was already there honest! 

So, I found a formula workaround - if(includes(fieldname),"value",1,0) - great - but not great because when I tried to create the formula SF is saying the field does not exist - but it exists! - and I did try and use the insert field - no typos here - looking for any suggestions - as always thanks for your help in advance 

 

 

 

#Reports & Dashboards  #Reports & Dashboards  #Collaboration

2 answers
  1. Today, 3:52 PM

    Hi Jackie - thanks for the answer - but probably too many values on this one - but will keep that in mind for others going forward!

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I see that there is support for several languages. My question is when setting up a custom insight in a different language, are you supposed to enter in the keywords translated into the language you want to create it for? or you're able to use English keywords and it will automatically look through the transcripts in that language and translate accordingly.     Example: I set up a keyword insight in Spanish for the word Expensive ("Caro").     Would I want to set the keyword in English: Expensive and set the language to Spanish, and Einstein will know to look for "Caro"? or would I add the Keyword "Caro" to the custom insight and mark it as Spanish?    I'm assuming the latter but wanted to see if anyone was aware   

1 answer
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Hi ,  

The Http Connector Oauth2.0 Client Credentials with Salesforce is reporting "Invalid Connection" . I assume its due to the access token expiration  and does not refresh or idle time out happens and the  accesstoken is not getting refreshed . The session policy settings in Salesforce is not set to expire. Is there any additional configuration required in Salesforce Connected app . The HTTP Connector for Salesforce was configured with the instructions in

https://docs.mulesoft.com/composer/ms_composer_http_reference

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