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American Society of Hematology (ASH) currently uses NPSP and Certinia in our instance. 

 

With the assistance from one of our vendors, we are testing a procedure to do merge of contact records. 

It is a 4 step process - merge records in Certinia followed by Salesforce followed by NPSP and then updating balances in Certinia. 

We are looking ways to make the process more efficient. 

Has anyone here used alternative approaches for merges involving multiple steps (merge rules) ? 

Salesforce keeps showing messages during merge process that the merge process is irreversible. 

If we make a mistake during the merge process, is there any way to restore the impacted records ? 

Thanks, 

Srikrishnan.K.P. 

 

#Nonprofit  #Nonprofit Success Pack  #Merge Contacts

3 answers
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Step not yet complete in Curious Koala Playground  An unexpected error occurred while inserting Account records and we couldn't check your work. Make sure the validation rule error message is correct, and that account records can be inserted in this org, then click "Check Challenge" again. If this continues, contact the Salesforce Help team.  

4 answers
  1. Eric Burté (DEVOTEAM) Forum Ambassador
    Jun 20, 1:22 PM

    Hello @Bhumi Rathod you have probably some other interfering metadata (required fields, active validation rule, dependency rules, apex or flow) that is interfering with the validation script. Remove this previous (old) configuration, or simpler, create a brand new playground and take again the challenge in this new playground with no interfering configuration. Eric

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 I tried creating a benefit schedule using the 'New Benefit Schedule' button in the Benefit object. I entered the details, and the session details appeared on the second screen. However, at the end, an error occurred: 'Something went wrong while marking Approval Status to Approved in Benefit Schedule.' Is anyone else facing the same issue? How can this be resolved? #Salesforce Developer #Nonprofit #ProgramManagement

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There is a standard Email Composer in Salesforce and it supports Draft emails for Cases (after you enable it), but what if I want to use it for different objects (no matter standard or custom). Is there some OOTB solution that exists? Maybe there are workarounds or custom solutions that already exist? 

 

PS. the functionality I'm talking about Send Email from Record

 

#Service Cloud #Email

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I am required to add a logic around a custom object(On create). There are multiple process-builder processes, trigger, flow, workflow operating on this object.  

I need to document all the references to come up with an ideal component(existing/new) to add my logic. 

Is there a way in the User Interface,SOQL/API or something else - to figure out all the components - this custom object may be refernced in(Process, Flow, Workflow, Trigger, Apex classes)? 

Is this something very basic?  What am I missing?
2 answers
  1. Today, 1:02 PM

    Hi, 

    To accomplish this task, you can take advantage of the Tooling API. 

     

    For instance, if you need to locate references for an object called Custom_Obj__c, the first step is to obtain its ID with this query (you can use the Data Export functionality in Salesforce Inspector Reloaded for this purpose—be sure to enable the "Tooling API" option at the top-right when using this feature): 

     

    select id from customobject where developername = 'custom_obj' 

     

    Once you have the object's ID, you can proceed with the following query to find all related references: 

    select metadatacomponentid, metadatacomponentname, metadatacomponenttype from metadatacomponentdependency where refmetadatacomponentid = 'your_custom_object_id'

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