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Hello,

I  am trying to complete my module," from 

1. (Get Ready for Agentforce>>QuickStart: Build Your First Agent with Agentforce>>
2. Configure an Agentforce Service Agent.)

Configure an Agentforce Service Agent". It does not allow me access the play ground I created with new credentials provided.

I tried refreshing, logging, but nothing seemed to work.

And also I have deleted the other orgs too:

FYI

Can you please suggest?

Thanks

#Trailhead Challenges

as title 

Cannot create an Identity Resolution due to DataStream/DLO/DMO stuck processing eternally.

Error: Mappings from Data Streams to the standard Cloud Information Model objects such as Individual and Contact Points are required. 

• Data Streams: All are Successful
• DLOs: External_Guest_c_Home is stuck processing
  • This did not happen with my first playground sandbox
• DMOs: All stuck Processing

What I've tried

• Waiting hours
• Restarting from scratch- I'm on my 3rd playground sandbox
• Mapping BusinessPhone --> ContactPointPhone E164 Phone
• Update Status on all Processing DLOs
• Refresh Now on all Data Streams until Successful, then Updating Status on DLOs
• Removing all and restarting the steps from "Enable Data Streams"

Anybody have any luck or is this just completely broken right now? 

I am working on a flow to create a record on our custom object for our information help line to so they can include the orders of publications sent by them to a patient in their totals/metrics. But when I go to debug it states the get records fails because it failed to find records? OrderId Equals {!$Record.OriginalOrderId} (null) 

Store the values of these fields in Get_Order_Products: PricebookEntryId, Id 

Result 

Failed to find records. 

What did I do wrong? I have the filter on the get records(order products) for the OrderID to equal the triggering record order id 

How the Interview Started 

This flow was triggered as if the  order  record was  created . The debug run used the " Scheduled_Path_1 " outcome. 

How the Interview Started 

This debug run was triggered as if the order record was created. 

Scheduled Path: Scheduled_Path_1 

Joy Riznikove (0055f000003zE5X) started the flow interview. 

API Version for Running the Flow: 64 

Some of this flow's variables were set when the interview started. 

$Record = Order (801cV00000Dsgr3QAB) 

Flow start time: June 24, 2025 at 1:45 PM. 

Start Condition Requirements 

The triggering record met the start conditions. 

The triggering record met the condition requirements. 

<b>Entry Conditions</b> 

null 

Decision: Is this created by infoline 

" created_by_is_infoline " outcome was executed. 

$$:OutcomeExecuted:created_by_is_infoline 

Outcome executed: created_by_is_infoline 

Outcome conditions:  

{!$

} (Infoline) Equals Infoline 

All conditions must be true (AND) 

Get Records: Get Order Products 

We couldn't retrieve any records. 

Find all OrderItem records where: 

OrderId Equals {!$Record.OriginalOrderId} (null) 

Store the values of these fields in Get_Order_Products: PricebookEntryId, Id 

Result 

Failed to find records. 

SOQL queries: 1 out of 100 

Loop: Loop Order products 

Loop was completed. 

$$:LoopEnd: 

End Loop. 

Create Records: Create Infoline Action 

One or more  Infoline_Action__c  records are ready to be created. 

Create one Infoline_Action__c record where: 

Call_Date__c = {!$Record.EffectiveDate} (June 23, 2025) 

Caller__c = {!$Record.wk_shopify__Contact__r.Id} (0035f00000SSMhhAAH) 

Infoline_Type__c = Mailing 

Name = {!subjecttext} ( Ordered by Missy Klepetar) 

Notes__c = {!VariableOrderProduct} (null) 

OwnerId = {!$

} (0055f000007FgpHAAS) 

Status_of_Infoline_Action__c = Completed 

Subject__c = {!subjecttext} ( Ordered by Missy Klepetar) 

Result 

A record is ready to be created when the next screen, pause, or local action is executed or when the interview finishes. 

a1BcV000000jIf7UAE 

DML statements: 1 out of 150 

,DML rows: 1 out of 10000 

Rollback 

Because the flow ran in rollback mode, any changes to add, delete, or modify records were rolled back. 

How the Interview Finished 

The flow interview ran for 1.41 seconds and finished on June 24, 2025 at 1:45 PM. 

I got stuck at Test with and Without Authentication Unit, 

Instead of the right verficationCode, getting the log below. 

Anyone could shed me some light?

{  "customerType": null,  "customerId": null,  "authenticationKey": null,  "verificationMessage": "If you have provided a valid email or username, you should receive a verification code to verify your identity. Please enter the code",  "verificationCode": null}

#Trailhead Challenges  #Trailhead  #Agentforce

Am attempting to take the Trailhead Get Started with Data Cloud and AI. 

Get the instruction to Reset Your Data Cloud and Einstein AI Playground Password

I chose that and get the reply: We sent a password reset email to

I've waited over an hour and have not gotten the email. 

Also using the old user name and trying to reset password also doesn't end up in getting a password. 

I am required to finish this trail this week.  Any ideas? 

I am trying to access a new play ground but it keeps refusing to accept my password - they are correct as I have retained a note of it 

#Trailhead Challenges

I tried waiting, new browser, launched it couple of times, and gave couple of days and launched it still same. 

Any guidance? 

I have a lookup component on a screen flow is that not allowing some users to select a value. When the user tries to pick a record, the screen blinks and shows this message "Select an option from the picklist or remove the search term." Please see attachment. This is a required field and users have access to the lookup records. I did not have this problem last week. I tired updating API version to the latest with no success. Clearing browser seems to temporarily fix the issue. Salesforce support said that it is a browser issue and not a Salesforce issue. Any help would be greatly appreciated.