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Did anyone ever find the solution? I've tried everything I've read in regards to solving and nothing works 

I am trying to have email notifications be sent to the Users that got assigned in the custom fields, "Assigned CES", "Assigned ES", etc. on the Client (AKA Contact) object. 

I want the email to be sent to those who got assigned (populated custom Assigned fields) and disregard those custom Assigned fields that are left blank. 

I got the error, "Error Occurred: Probably Limit Exceeded or 0 recipients". I sense I am missing the GET email addresses and passing it through to the Send Email action element... 

For the sake of simple troubleshooting, I am focusing on getting the custom field, Assigned CES, to work with the Send Email action element. Once this passes, I plan to move the Send Email action element to the end of all the Add Elements of the custom fields, Assigned XXX, then have the Send Email action element send email notifications to each of the Assigned users that are populated.  

See screenshot: 

Challenge not yet complete in Empathetic Moose Playground for RB 4/6/25

We can't find the default record page for the Contact object. Be sure to activate and assign a record page as Org Default. 

Estoy teniendo problemas para completar el ejercicio práctico en el challenge Connect Flows to Generative AI for Sales Automation | Salesforce

porque al incorporar la pregunta para que el Agente me de información sobre Edge Comunications, salta un error (Something went wrong. Try again.) de forma recurrente y no desaparece como indican las instrucciones, al actualizar. 

Tampoco aparece en el Quick Find, el submenú "Agents Actions" con lo cual, no puedo avanzar con el siguiente paso del ejercicio práctico. 

Si alguien puede ayudarme o darme alguna indicación, estaré agradecida.  

Saludos,  

I have everything connected for email recommendations but the images are HUGE in the email. Is there anything I can do to make these product recommendation images smaller? Thanks! 

#Marketing Cloud

I am working on reporting for my Customer Service team and we want to calculate the total cost of our freight claims.  I've got a formula summary field that is taking the reshipped order total and subtracting the credit memo cost, my company's freight responsibility amount (2 fields) and I need to add in the freight claim value if the freight claim is lost.  It's the last part I am struggling with.      The claim status field I need to pull from is a picklist and I am not seeing ISPICKVAL an option in reports.  I am wondering if I do an IF or NOT logical function if that will work.    Unfortunately, Einstein is not helping me at all    Here's what I have so far:    Case.Reshipped_Sales_Order_Amount__c:SUM

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Case.Credit_Memo_Amount__c:SUM

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Case.Return_or_Reconsign_Frt_Amt__c:SUM

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Case.Reship_Frt_Amt__c:SUM    TIA

I have tried to construct a journey that will send an email to the primary contact on an opportunity that meets specific criteria when the opportunity is marked closed won. I've used the OpportunityContactRole object as the Salesforce Data entry source and used the fields on the Opportunity object to filter the entrants. 

This isn't working, and I think it's because nothing on the primary contact is being updated. The contact already exists on the opportunity, and only the stage on the opportunity is being modified. 

Is there any other way I can accomplish my goal while using Salesforce data as the entry point? I would prefer the real-time interaction of salesforce data vs importing a report on a time interval. 

Hi Trailblazers,  

Is anyone studying for the agentforce specialist exam? I'm new to this exam and without major experience, wanted to see if anyone has any tips to pass the exam.  

I have developed a CSR-kind of agentforce agent. The agent is active. I want to add it on to Contact detail page -- contact record page (lightning record page). All the articles show how to deploy it on exp cloud site, But i want it deployed internally in my org. How do I do it?