I am doing the Trail
In the project:
In the Objective
- Enable Sales Coaching in Agentforce
There is a step:
Grant Users Access to Sales Coaching
inside this chapter when I click to Assign the User (Step 3) I got the error message:
"Sales Coach Agent can't be assigned the Agentforce Sales Coach User permission set license, because Sales Coach Agent's user license doesn't support it."
I checked the user was created using the parameter indicated in User license 'Einstein Agent'.
Did anyone get this error? How it was solved?
#Trailhead Challenges
Hi ,
- Manage agentforce sales coach cant be provided for agent users. You can use that permission set for your own user.
https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000SX3UO0A1