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I am doing the Trail 

  1. Become an Agentblazer Innovator

In the project:

  1. Build Your First Sales Coach

In the Objective

  1. Enable Sales Coaching in Agentforce

There is a step: 

Grant Users Access to Sales Coaching 

inside this chapter when I click to Assign the User (Step 3) I got the error message: 

 "Sales Coach Agent can't be assigned the Agentforce Sales Coach User permission set license, because Sales Coach Agent's user license doesn't support it." 

I checked the user was created using the parameter indicated in User license 'Einstein Agent'. 

Did anyone get this error? How it was solved? 

 

#Trailhead Challenges

1 answer
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2 answers
  1. Eric Burté (DEVOTEAM) Forum Ambassador
    Yesterday, 9:29 AM

    Hello @Gregorio Muraca make sure you are on the "all cases" list view, and not on a filtered view, or on the "recently viewed" listview. Otherwise that meand that you may have deleted some records ; in this case please create a brand new playground and take again the challenge. Eric

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During the Add and Map a Formula field in the Data Cloud trail head, I am unable to finish the challenge because it doesn't recognize the Lead and DMO connection within data cloud.    I get the following error: We didn’t find the proper mapping of the Lead object to the Data Model Object.        

3 answers
  1. Today, 8:26 PM

    Hi,

    It took 24 hours for Data Cloud sandbox to sync with Trailhead. Came back the next day and it worked.

    Diego Acuna

    PwC | Senior Associate

    Salesforce Practice

    Tampa, FL | 727-313-0761

    PricewaterhouseCoopers Advisory Services LLP

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I just tried out the Tooling API to get Dependency:

SELECT MetadataComponentType, MetadataComponentName, MetadataComponentId, MetadataComponentNamespace, RefMetadataComponentName, RefMetadataComponentId, RefMetadataComponentNamespace, RefMetadataComponentType

FROM MetadataComponentDependency

WHERE RefMetadataComponentId = '00NQ80' AND RefMetadataComponentType = 'CustomField'

ORDER By RefMetadataComponentName

The display is similar to Salesforce Where it is used but still for the related flow, I would like to know which version it is? 

Is it possible to get it in a same query?

4 answers
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I am getting following error  

 

Using Sales Coaching:

 

After point 7  

 

Unexpected action in Agent topic Looks like one of the role play Agent topics contains actions. Ask your Salesforce admin to remove any actions from the topic, then try again. 

 

If you have recently completed could you please drop me steps which action I have to delete  

 

I did have a look at and tried must i think i am missing something at some point - so confused - Please help 

 https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000MaAIO0A3

Regards 

Kam 

 

#Trailhead Challenges

5 answers
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I completed step 7 of creating CC Service Agent and in Agentforce Builder.  I see Topics in the side panel but there are no topics displayed (or "New" button).Configure Agentforce for Service: Topics not showing in Agentforce Builder, No

 

Agent is NOT Activated. 

 

I do see topics in SETUP > AGENT DETAILS.

Screenshot 2025-06-17 at 10.26.45 AM.png

 

Anyone else come across this issue when completing challenge or have suggestions? 

 

https://trailhead.salesforce.com/content/learn/projects/quick-start-build-your-first-agent-with-agentforce/configure-an-agentforce-service-agent?trail_id=become-an-agentblazer-championScreenshot 2025-06-17 at 10.20.24 AM.png

 

 

 

 

 

 

#Trailhead Challenges

6 answers
  1. Jun 17, 11:58 PM

    Just reached out to Trailhead Support. Thanks for troubleshooting and assistance Keiji!

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[ERROR] Failed to execute goal org.mule.tools.maven:mule-maven-plugin:4.3.0:deploy (default-deploy) on project cicdredeploy: Execution default-deploy of goal org.mule.tools.maven:mule-maven-plugin:4.3.0:deploy failed: 400 Bad Request: {"timestamp":1750269251374,"status":400,"error":"Bad Request","message":"Runtime Version not supported for this target.","path":"/organizations/a62f6236-0b02-4e5f-a8eb-dc5e37aedb12/environments/19862246-181d-4267-8642-c8126da116f0/deployments/8723c828-5016-41bb-ac2a-faaaa87f10cc"} 

3 answers
  1. Today, 7:45 PM

    I had experienced same issue when we provide releaseChannel EDGE/LTS and Java version 17 in pom.xml and pick them while deploying in pipelines fixed the issue

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I want to clone OLIs before the decomposition start. It will happen if few of the product attribute conditions satisfied.

The product can be cloned upto maximum of 7-10 OLIs

What would be the ideal way to implement it?

#Trailhead #New Releases
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I can't seem to be able to do the following step in a Contact:

  • Remove the Notes & Attachments related list from the Contact Layout page layout and replace it with the Files related list.

I can't find the Files field and when I delete the Notes and Attachment field, it deletes the fields above and below it. 

 

#Trailhead Challenges

7 answers
  1. Today, 7:02 PM

    @Bhoga Brahma Teja Lankoti : @Vikas Singh's response solved it for me: "Please try the following, Go to  Setup. Then, Object Manager. Select Contact , Then click on Page Layouts > select the page layout on which you want to have the Files field shown , then drag and drop the Files related list onto the layout. Then click on Save."

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Hey everyone,

I'm running into an issue with the challenge "Enhance Agentforce to Act on Data with Conversational Language" — specifically at step #8. The instructions mention options that simply don’t appear for me, so I’m stuck and not sure how to proceed.

Interestingly, I had a similar problem in the previous challenge, which eventually resolved itself after some time (about a day), without me doing anything.

Just wanted to check if anyone else is experiencing this or has found a workaround. Appreciate any help! 

 

#Trailhead Challenges

2 answers
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