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HI @Monika Szafranek

I am from the Trailhead Help Team. Can you please confirm if you're still seeing an issue? If Yes, please let us know so that we can go ahead and create a case on behalf of you and can assist accordingly. 

Thank you!

++TrailheadHelpFollowUp

Lightning record page is not for Experience Cloud Site. You have to use the Site Builder to add and remove the components on the Case Record Page. 

Hi @Jackson Wheeler

I am a member of Trailhead Help.

Note: Data space will show the details only when the steps mentioned in the 'Bring External Data into the Contact Page Layout' unit are completed in same org.

There is an ongoing issue with the badge, This should be resolved soon and I will keep you posted as soon as it's fixed from our end.

Thank you for your understanding!

Yeah, I’ve looked into this before, and unfortunately, the pull-to-refresh gesture in the Salesforce mobile app is handled natively. There’s no official hook to override it or inject a confirmation prompt before it triggers the refresh. 

What you can try is controlling what happens after refresh via conditional logic in your Lightning components. For example, you could check if a certain variable or unsaved state is present and show a toast or modal, but by that point, the page has already refreshed, so it’s more of a reactive workaround than true prevention. 

If the goal is to avoid accidental data loss, you might consider disabling pull-to-refresh (as you mentioned) and instead offering a custom refresh button with your own confirmation logic. That gives users control without risking unintended reloads.

Same issue as well for a couple of days now 

You can structure the work with Parent/Child Cases:

• Parent Case as the Project: Create a main "Parent Case" to represent the overall project or large change request. This case can hold the project scope, goals, and high-level requirements.
• Child Cases for Specific Tasks: Create "Child Cases" for each specific task or piece of work within the project. This breaks down the work into smaller, manageable chunks.
• Link Cases: Use the "Parent Case" field on the Case object to link the child cases to the parent case. This allows you to easily view all related tasks under the parent project. 

Organize and Structure the Work:

• Use Case Fields to Track Details: Utilize relevant fields on the Case object to capture information about each task, such as:
  • Subject: A clear and concise description of the task.
  • Description: Detailed requirements and instructions for the task.
  • Status: A picklist to track the progress of the task (e.g., Open, In Progress, In Review, Completed).
  • Priority: A picklist to indicate the urgency of the task.
  • Owner: The user assigned to complete the task.
  • Due Date: The target completion date for the task.
  • Comments/Activity: Use the Case Feed to record notes, updates, and communication related to the task.

There are several AppExchange products available that can help you manage projects and track changes within Salesforce, especially if you're using Cases as the primary method of work management.  

• Mission Control: A comprehensive Professional Services Automation (PSA) solution built natively on Salesforce. It offers a wide range of features, including task management, resource allocation, time tracking, and financial management, and it integrates well with standard Salesforce objects like Cases.
• https://appexchange.salesforce.com/appxListingDetail?listingId=a0N30000008ZFI5EAO
• TaskRay: Popular for project management and customer onboarding. It helps manage projects, tasks, and teams within Salesforce and is often used in Service Cloud environments. 
• https://appexchange.salesforce.com/appxListingDetail?listingId=a0N300000055lKwEAI
• Inspire Planner: A powerful and user-friendly project management app that includes features like Gantt charts, project dashboards, and real-time tracking. It also integrates with standard Salesforce Tasks.
• https://appexchange.salesforce.com/appxListingDetail?listingId=a0N30000000prucEAA
• Cloud Coach: Offers customizable templates, task management, and resource management within Salesforce.
• https://appexchange.salesforce.com/appxListingDetail?listingId=a0N30000004fulREAQ

A Salesforce Platform Manager is a strategic role responsible for overseeing the overall health, growth, and effectiveness of a company's Salesforce ecosystem. They act as a central point of contact for the platform, ensuring it aligns with business objectives and supports evolving needs. 

Here's a breakdown of the typical responsibilities and skills associated with a Salesforce Platform Manager:

Key Responsibilities:

• Platform Strategy & Roadmap: Developing and managing the Salesforce platform roadmap to align with organizational objectives and prioritize initiatives.
• Business Partnership: Acting as a liaison between the business and the platform team, translating business needs into technical solutions and gathering requirements.
• Platform Management: Overseeing platform health, performance, and data quality, while also coordinating with cross-functional teams and managing technical implementations. Leading project teams through the requirements gathering, design, and implementation phases.
• Team Leadership: Guiding and supporting the team in delivering Salesforce solutions. Potentially fulfilling roles such as scrum master or project manager.
• User Adoption and Training: Driving user adoption through monitoring usage, implementing improvement strategies, and providing training and change management.
• Release Management: Facilitating the dev ops pipeline and managing the platform roadmap and related initiatives.
• Vendor and Third-Party Management: Managing relationships with vendors, third-party integrations, and application providers while ensuring security and compliance.
• Problem-Solving and Improvement: Identifying areas for improvement, proposing solutions, and staying updated on new Salesforce features and technologies. 

Essential Skills & Qualifications:

• Salesforce Expertise: A strong understanding of the Salesforce platform, its architecture, and products.
• Salesforce Administration and Configuration: Proficiency in managing users, security, workflows, custom objects, fields, and reporting.
• Project Management: Demonstrated ability to manage projects, competing priorities, and deadlines.
• Business Analysis and Requirements Gathering: Experience in gathering and translating requirements into technical specifications.
• Communication & Collaboration: Strong communication and interpersonal skills to interact with stakeholders.
• Problem-Solving and Analytical Skills: Analytical and problem-solving abilities to make data-driven decisions.
• Agile Methodologies: Familiarity with agile development and backlog management.
• Salesforce Certifications: Salesforce Administrator certification is often required, with Advanced Administrator and other relevant certifications being beneficial. 

In essence, a Salesforce Platform Manager is a strategic leader who ensures the Salesforce platform effectively drives business value, manages its evolution, and fosters collaboration across teams. This role is described as ideal for experienced Administrators seeking a more autonomous position with strategic product responsibilities

HI @Martin Donda

I am from the Trailhead Help Team. Can you please confirm if you're still seeing an issue? If yes, please help us with the Trailhead module and share the URL of the unit.

Thank you!

++TrailheadHelpFollowUp

Hi Manivarnan,

You are searching in app launcher.

You need to search on setup. You are on right page, instead of searching on app Launcher search in setup search bar which is below 9 dots button.

Search - Lightning app builder

Inside that you can see Lightning pages

Another way

Opem object manager

Select respective object

On left you can see Lightning record page

This will take you to same section.

Hope this helps. Do mark it as best answer if it helped

Thanks