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I am following the instructions in the Trailhead Module 'Bring External Data into the Contact Page Layout' and unable to setup the identify resolution. When I go to that step, the Primary DMO drop down is not working for me to select 'Individual'. 

 

Can someone please help - I am unable to proceed further 

 

#Trailhead Challenges

3 answers
  1. Today, 3:23 PM

    HI @Karthik Gopalakrishna

     

    We sincerely apologise for the inconvenience caused.

     

    I'm from trailhead help team. There is an ongoing issue with the badge, this issue has been fixed. However, we recommend you to create a fresh playground org to proceed further with the module. Please ensure to complete all the steps from all units in the new org.

     

    Please navigate to the module, and you should be able to create a new playground org.

     

    If you still see an older playground org connected, please follow the below steps to create a new org.

     

    - Login to your trailhead account.

    - Now go to 'https://trailhead.salesforce.com/users/profiles/orgs' in a new tab.

    - Click on Create Playground & click 'Create'.

    - As soon as the playground gets created, refresh your page and you should be able to click Disconnect next to the Data Cloud org (Starting with epic..)

     

    Thanks for your understanding.

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5 answers
  1. Today, 3:23 PM

    Hi, @Harshitha Maddamsetti

     

    In the Flows list, click the "down arrow" icon next to your Flow - select Edit Details.Hi, In the Flows list, click theYou will be redirected to the Flow details page, where you can see the list of its versions and which ones are currently Active

     

    You can delete both the versions and the Flow itself.2.jpgSincerely, 

    Mykhailo Vdovychenko 

    Bringing Cloud Excellence with IBVCLOUD OÜ

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I am in this module and I am stuck. It says Sales Coach Agent can't be assigned the Agentforce Sales Coach User permission set license, because Sales Coach Agent's user license doesn't support it. 

 

Please advise. Thanks. 

 

#Trailhead Challenges  #Agentforce

3 answers
  1. Today, 3:22 PM

    HI @Alex Carter

     

    I am from the Trailhead help team. May I request you please let us know if any of the above responses helped you resolve the issue? If yes, kindly share the solution that helped you resolve the issue or please make sure to mark the response which helped you to resolve your query as 'Best Answer' so that it might help the fellow Trailblazer's who are facing the similar issue.

     

    Else, please let us know the Trailhead module/badge that you are working on so that we can go ahead and create a case on behalf of you and can assist accordingly. 

     

    Thank you! 

    ++TrailheadHelpFollowUp

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Hi everyone, 

 

I was wondering if there's any way to temporarily disable or avoid updating the "Last Modified By"

fields when running background processes (like scripts or Apex code). 

I'm looking for a solution that would allow updates without having my user show up as the modifier on every affected record.

Is this possible? Or are there any best practices for avoiding this kind of trace in bulk updates?

Thanks in advance! 

 

#Salesforce Developer

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I'm looking for a way to automatically start the back-sync of the Dev-Environments because sometimes we don't use a sandbox for a while or external Devs forget to sync their environment before starting a development. 

This creates problems when finally trying to sync them because maybe a field was created and later deleted in the pipeline. Then DevOps Center wants to delete the field but it was never created on the sandbox I try to sync. 

 

That's why I would like to automatically start a sync at some point (Maybe nightly?) to keep our environments in sync. When an error occurs I can still fix it the next day. But it would definitely save me some manual labor :)

1 answer
  1. Today, 3:21 PM

    Hi, 

     

    We ran into the exact same pain. What we did was script the DevOps Center CLI to trigger devopscenter:source:pull on a nightly basis using a simple cron job on a small VM. It’s not elegant, and you’ll need to keep auth tokens refreshed (we used a CI service with persistent auth to get around that), but it does keep sandboxes in line and surfaces drift early. 

     

    Another option if you're syncing with version control regularly: using a CI tool like GitHub Actions to kick off sandbox sync checks based on commit history or PR merges. It won’t actually pull into the sandbox, but it alerts when there’s drift

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1 answer
  1. Today, 3:19 PM

    Hi, @D Ramesh Kannan

     

    Try to Reload page. 

    Or try to use another browser (for example MS Edge or Mozilla FireFox) or use "Incognito" mode in your current browser.  

     

    Sincerely, 

    Mykhailo Vdovychenko 

    Bringing Cloud Excellence with IBVCLOUD OÜ

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I have a Service Agentforce agent created, and it got the default Escalation topic. This instruction

says that to assign a routing flow to the agent, I need to specify it from the Outbound flow section. However, I don't have it on my agent. How do I assign a flow to the escalation action then? 

 

Outbound flow section not shown for Agent

 

Screenshot_1.png

 

 

Screenshot_2.png

 

 

 

2 answers
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3 answers
  1. Today, 3:18 PM

    Hi Trailblazer,

     

    We sincerely apologise for the inconvenience caused.

     

    I'm from trailhead help team. There is an ongoing issue with the badge, this issue has been fixed. However, we recommend you to create a fresh playground org to proceed further with the module. Please ensure to complete all the steps from all units in the new org.

     

    Please navigate to the module, and you should be able to create a new playground org.

     

    If you still see an older playground org connected, please follow the below steps to create a new org.

     

    - Login to your trailhead account.

    - Now go to 'https://trailhead.salesforce.com/users/profiles/orgs' in a new tab.

    - Click on Create Playground & click 'Create'.

    - As soon as the playground gets created, refresh your page and you should be able to click Disconnect next to the Data Cloud org (Starting with epic..)

     

    Thanks for your understanding.

0/9000

Hello - I am attempting to send an email out the day after a survey expires. I have the following formula to send an email the day AFTER the survey expires. The expire field is a Date/Time field. The email is not triggering and every time I run a debug it states the outcome wasn't met. Is something wrong with my formula?  

 

Survey Reminder Email

 

 

 

#Flow

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