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I have attend the TDX-Event in Bangalore.but somehow i have missed the Coupon email.Can you Resend the emai to whom can i reach out do please let me known poc for this? 

 

#Certifications

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Etapa ainda não concluído(a) em My Trailhead Playground 1

Não conseguimos encontrar um relatório do tipo "Descoberta". 

 

fiz o passo a passo de acordo a plataform, porem nao estou conseguindo concluir  

 

 

#Trailhead  #TrailblazerCommunity

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Hi,

A couple of our clients had problems with updating API versions. However, we're able to resolve it. We would like to finish this change, as the clients are not sure if everything is correct. We've enabled the change using Release updates. Is there anything else we could do to enforce the change or the only way is to wait till May, 2026 release?

 

Thank You in advance

Jan Strzemiński

2 answers
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Dear Community, 

 

I'm using bucketing to group users under team leaders in my data recipe. Bucket labels are team lead names. This used to work flawlessly until recently, yet for two weeks the bucket labels seem to have been limited to 8 characters. This results in showing team lead names cut in arbitrary points. There are similar bucketing operations within the recipe, and they seem to work as expected. It seems that only this one operation has the problem. I've also checked the underlying data, which seems to have no change. 

 

I've noticed that recently the interface for setting bucket labels received a change, maybe that is the culprit? 

 

Finally, looking around for a solution I've discovered that bucket label names have a character limit of 255 and API labels 40. Was there a recent change on this? Can this be limited from the organization level? 

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Hello everyone, 

We keep having the problem that technicians complete their work order and do not create the service report at the end. Our process is as follows:

1. technicians report their times

2. technician completes the work order - here we use an FS Mobile Flow in which all the data relevant for the service report is collected

3. technician creates the service report in the app

 

Are there any solutions you have built here? 

Or do you have to live with this and sensitize the technicians even more to actually create the report at the end after the work order has been completed?

  THANK YOU!

 

@* Salesforce Field Service * 

2 answers
  1. Heiko Lindner (Privat) Forum Ambassador
    Today, 6:24 AM

    I mean there is no out of the box option, that a service report is required before complete a service appointment. With some automation and a custom service report flow you could allow the last status change via mobile app only by using the field service report flow.

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Hello, 

I have a question about Document Builder. I created a template (on Work Order object) and I would like to display the completed/uncompleted Work Steps on the document. 

I added the Related Record Table component with the following information : 

- Parent Record : Work Order 

- Related entity : Work Steps (Work Order ID) 

- I've selected two fields to display 

 

 

Add Work Steps on Document Builder

 

 

 

When I generate the Service Report on Field Service Mobile App, this section doesn't appear. What am I missing ? 

Thank you 

 

@* Salesforce Field Service *

1 answer
  1. Heiko Lindner (Privat) Forum Ambassador
    Today, 6:21 AM

    Are there work steps available related to the work order you are testing with? I mean there are two different related lists with work steps (work steps and work steps (new) in the system. Can you pls. check, if you have the right one added. In addition pls. check the field service permissions set, if they are all up to date and if they have access to the work plans and work steps.

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 We've set up two schedules for appointments: a primary weekday schedule (Monday-Friday, 9 AM - 6 PM) and a secondary weekend schedule (9 AM - 1 PM). Territories and resources have been assigned to both. However, when we try to book an appointment for a weekend time and territory, the slots from the secondary weekend schedule don't show up. What could be missing or what might be going wrong? 

2 answers
  1. Heiko Lindner (Privat) Forum Ambassador
    Today, 6:17 AM

    Hey @Ruth Amalia Forero if you assign the operation hours to both, then the system will use only the operating hours to the service territory membership and not both. Best would be to include the weekend schedule into the same operating hours as "overtime" and adopt the scheduling policy to allow overtime.

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8 answers
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We have a prompt builder that uses manual input flow to return and ground data. This prompt builder works fine when we test  through "preview" button within prompt builder screen. It was also working fine until last week when executed through an LWC.  

 

But since today when we are executing it via an LWC it fails with the error - "error occurred while resolving data providers, can not describe data provider" 

 

It still works fine when we execute it from the "Preview" button in Prompt Builder screen. Is anyone else facing this issue? 

 

Thanks, 

Niranja

5 answers
  1. Today, 6:15 AM

    Hi @Avanthika Ramesh I am also facing the same issue. We have assigned data cloud user permission set to the Agentforce user, but still we are facing this issue. We have implemented it using Service Agent template which is a customer facing chatbot.  I have raised Salesforce support case for the same.

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I want to add new custom fields to a report based on the Activity object. However, I'm encountering an issue with one field—Function__c, which is a multi-select picklist. When I try to use it in a formula, I receive an error stating: “Field Function__c is a multi-select picklist field. Multi-select picklist fields are only supported in certain functions.

 

 

#Salesforce Developer

1 answer
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