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I am doing the Trail 

1. Become an Agentblazer Innovator

In the project:

1. Build Your First Sales Coach

In the Objective

1. Enable Sales Coaching in Agentforce

There is a step: 

Grant Users Access to Sales Coaching 

inside this chapter when I click to Assign the User (Step 3) I got the error message: 

 "Sales Coach Agent can't be assigned the Agentforce Sales Coach User permission set license, because Sales Coach Agent's user license doesn't support it." 

I checked the user was created using the parameter indicated in User license 'Einstein Agent'. 

Did anyone get this error? How it was solved? 

During the Add and Map a Formula field in the Data Cloud trail head, I am unable to finish the challenge because it doesn't recognize the Lead and DMO connection within data cloud.    I get the following error: We didn’t find the proper mapping of the Lead object to the Data Model Object.        

I just tried out the Tooling API to get Dependency:

SELECT MetadataComponentType, MetadataComponentName, MetadataComponentId,  MetadataComponentNamespace,  RefMetadataComponentName, RefMetadataComponentId, RefMetadataComponentNamespace, RefMetadataComponentType
FROM MetadataComponentDependency
WHERE RefMetadataComponentId = '00NQ80' AND RefMetadataComponentType = 'CustomField'
ORDER By RefMetadataComponentName

The display is similar to Salesforce Where it is used but still for the related flow, I would like to know which version it is? 

Is it possible to get it in a same query?

I am getting following error  

Using Sales Coaching:

After point 7  

Unexpected action in Agent topic Looks like one of the role play Agent topics contains actions. Ask your Salesforce admin to remove any actions from the topic, then try again. 

If you have recently completed could you please drop me steps which action I have to delete  

I did have a look at and tried must i think i am missing something at some point - so confused - Please help 

 https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000MaAIO0A3

Regards 

Kam 

#Trailhead Challenges

I completed step 7 of creating CC Service Agent and in Agentforce Builder.  I see Topics in the side panel but there are no topics displayed (or "New" button).

Agent is NOT Activated. 

I do see topics in SETUP > AGENT DETAILS.

Anyone else come across this issue when completing challenge or have suggestions? 

[ERROR] Failed to execute goal org.mule.tools.maven:mule-maven-plugin:4.3.0:deploy (default-deploy) on project cicdredeploy: Execution default-deploy of goal org.mule.tools.maven:mule-maven-plugin:4.3.0:deploy failed: 400 Bad Request: {"timestamp":1750269251374,"status":400,"error":"Bad Request","message":"Runtime Version not supported for this target.","path":"/organizations/a62f6236-0b02-4e5f-a8eb-dc5e37aedb12/environments/19862246-181d-4267-8642-c8126da116f0/deployments/8723c828-5016-41bb-ac2a-faaaa87f10cc"} 

I want to clone OLIs before the decomposition start. It will happen if few of the product attribute conditions satisfied.

The product can be cloned upto maximum of 7-10 OLIs

What would be the ideal way to implement it?

I can't seem to be able to do the following step in a Contact:

• Remove the Notes & Attachments related list from the Contact Layout page layout and replace it with the Files related list.

I can't find the Files field and when I delete the Notes and Attachment field, it deletes the fields above and below it.