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Hi, I'm doing Enhance Agentforce to Act on Data with Conversational Language and when I click on Agentforce agents I can't see Einstein Copilot. How to fix? 

 

#Trailhead Challenges  #Agentforce

 

Cannot find Einstein copilot uunder Agentforce Agents. What to do?

 

 

1 answer
  1. Today, 2:17 PM

    found the solution. I forgot to Enable the Agentforce (Default) Agent.

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Hello,  

I urgently need support. I am stuck at my trailhead "Amélioration d'Agentforce pour qu'il agisse sur les données avec un langage conversationnel" - step Création d'une action Agentforce pour le check in" point 16.  

I have this error message and I am enable to move on.  

Thanks for your help as I have to finalzed my training for tomorrw end of day.  

 

Error notification.

This action’s API name is already in use. Go back, enter a unique API name, and try again.

 

#Trailhead Challenges

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I have completed all the steps and I have these Warnings but no obvious guidance to correct them 

 

Warnings on Bring External Data into the Contact Page Layout

 

 

 

#Trailhead Challenges

5 answers
  1. Today, 2:08 PM

    For all sho are stuck here I figured this one out... 

    Go to Data Cloud -> Data Model -> ExternalReservation -> Relationships -> Edit 

    Set it up like so: 

    Object: ExternalReservation 

    Field: Contact ID 

    Cardinality: 1:1 

    Related Object: Account Contact 

    Related Field: Account Contact ID 

     

    Enjoy All <3

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In Become an Agentblazer Champion>> Bring External Data into the Contact Page Layout Module >> I'm facing issue in Connect Data Cloud and CRM with Enrichment section. I am unable to choose ExternalReservation object for Data Cloud Object input.  

Kindly help on priority. 

#Trailhead Challenges  #Trailhead  #Agentforce

5 answers
  1. Today, 2:07 PM

    For all sho are stuck here I figured this one out... 

    Go to Data Cloud -> Data Model -> ExternalReservation -> Relationships -> Edit 

    Set it up like so: 

    Object: ExternalReservation 

    Field: Contact ID 

    Cardinality: 1:1 

    Related Object: Account Contact 

    Related Field: Account Contact ID 

     

    Enjoy All <3

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If I use Job export framework to export and store data in WebDav folder as backup, will it get wiped off when the replication happens from staging to production? Are there any storage limits imposed by SFCC on the amount of data that can be stored into WebDAV ImpEx? Are there any other issues in storing large amount of data into WebDAV (say 100 GB) ? 

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Hello, I've completed the Bring External Data into the Contact Page Layout lesson however when I go to verify my 100 points, I received the following error message (see screenshot #1). However, it looks like I did set this up in my sandbox (see screenshot #2). Can you please help me resolve this so I can move onto the next lesson? Thank you in advance  

AgentBlazer: Issue With Finding Reservations Related List in Contact Lightning Record Page

 

 

AgentBlazer Training - Reservations.png

 

 

 

 

#Trailhead Challenges

8 answers
  1. Today, 2:06 PM

    For all sho are stuck here I figured this one out... 

    Go to Data Cloud -> Data Model -> ExternalReservation -> Relationships -> Edit 

    Set it up like so: 

    Object: ExternalReservation 

    Field: Contact ID 

    Cardinality: 1:1 

    Related Object: Account Contact 

    Related Field: Account Contact ID 

     

    Enjoy All <3

0/9000
3 answers
  1. Today, 2:05 PM

    For all sho are stuck here I figured this one out... 

    Go to Data Cloud -> Data Model -> ExternalReservation -> Relationships -> Edit 

    Set it up like so: 

    Object: ExternalReservation 

    Field: Contact ID 

    Cardinality: 1:1 

    Related Object: Account Contact 

    Related Field: Account Contact ID 

     

    Enjoy All <3

0/9000
5 answers
  1. Today, 2:04 PM

    For all sho are stuck here I figured this one out... 

    Go to Data Cloud -> Data Model -> ExternalReservation -> Relationships -> Edit 

    Set it up like so: 

    Object: ExternalReservation 

    Field: Contact ID 

    Cardinality: 1:1 

    Related Object: Account Contact 

    Related Field: Account Contact ID 

     

     

    Enjoy All <3

0/9000
9 answers
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Hi,  

I want to record my techs time of a full day with travels and service appointments. Have I understood this correct that I can use the "Estimated Travel Time" from SA related "Assigned Resource" together with the Time Sheet Entries for SA? Or is there a better way of doing this? 

 

I have seen that the field "Actual Travel Time" can be used with some automation to track timestamps of when a technician starts and ends travel.  

 

How do you record time of a Tech full work day? 

 

Thanks, 

Best Regards Peter

6 answers
  1. Today, 1:53 PM

    For few of our customers we built automation into Timesheet to automatically create TSEs whenever there is a status change in the SA. This can also be extended into Absences by providing a quick action if required which will auto log their Time for meetings/Lunch..etc. At the end of thier day technicians can review and submit their Timesheet for the given day/shift. 

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