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#Trailhead Challenges

Hi there, 

  I had a call with support today that made me realize I don't think there is a standard use case for this but would love to hear what the community thinks or has come up with to address this before.   We have restricted default sharing rules to private on Accounts and related records so that only the direct account owner can see the Account and it's related child records.  This was meant to protect accounts from reps trying to call in or scrape lists if they don't have a direct need for the details. 

  What I'm being asked to do now is to give all reps visibility to all accounts, but ONLY to a few base fields for the basic use case of identifying that an account indeed already exists, who owns it, and have visibility to the basic fields necessary to confirm a duplicate.  Account Name, Account Owner, Website, Phone, Address.  That's about it. 

   I thought about sharing rules, permissions, or page layouts but I don't believe any of these will work based on account ownership being dynamic.  My next thought is perhaps putting all of the relevant fields we don't want globally visible into a field section that is filtered based on account ownership, but I'm not clear how I would do that as the visibility filter only provides a static value entry.   

   If anyone has any thoughts or links to relevant solutions out there already I would be super appreciative.  I think the dynamic section is the best method I have so far, but still not clear how to get it completed. 

Thank you!

Hi,

I am trying to add a favicon so when I search for my site on google, it shows the icon in the search results.

The problem I am facing at the moment is that the icon is the default salesforce cloud icon.

The icon on a chrome tab is displaying the correct icon as expected.

Am I missing something really obvious (I hope so!)

 My UI is completely different and because of that I'm not able to access the steps from the trailhead for Agentforce for Sales

How can I enable the right UI?I have disconnected and reconnected new playgrounds 2x and nothings changed on my end.

I followed the steps on going to the datacloud challenge but my goal is to complete the

I am not sure why the answers on some of these post recommend going there : 

• After disconnecting the ''epic.xxxx@orgFarm.th' org, open the Data cloud challenge (https://trailhead.salesforce.com/content/learn/projects/create-a-data-stream-in-data-cloud/create-a-data-stream) and click on Connect Org button at challenge page and reconnect the org and click Yes, Save It button.

To confirm the challenge I am trying to complete is https://trailhead.salesforce.com/content/learn/projects/build-your-first-sales-coach/enable-sales-coaching-in-agentforce?trail_id=become-an-agentblazer-innovator 

This is what my Agentforce for Sales UI looks like

#Trailhead Challenges

Hey Community, 

I'm currently working on an LWR site where one of our user stories require building on user authentication. I've created a flow with a record-trigger flow template, where a manually created user from a custom user object triggers this flow. The flow executes properly, with even the debugger not showing any issues with the flow working properly. 

The only thing I can think of is that I'm operating within a 'sandbox' environment. Would the issue maybe live here, where I would need an actual production environment for our site to trigger the email when a new user is created? 

I've tried the following: 

- Enabled all emails under deliverability 

- Tried to send a test email using Test Email Deliverability to no avail 

-  Hardcoded an email address under the recipient email address list 

- Verified in the basic debug log that there was an email address, orgWideEmailAddress and recipient that should've sent and received the email 

- Checked email logs (didn't see any emails sent associated with the record trigger flow) 

I've attached a screenshot of my flow as a reference if anyone has any thoughts on what the issue could be. 

in the playground and I don't know how to go back and click on the section below.    

Hi there,  

I've gone through and completed all the necessary tasks in the Agentforce agent I built in the "Configure Agentforce for Service" trail, however, at the bottom, the "verify for 100 points" is grayed out. Will this auto sync eventually? Or is there something wrong? I don't want to have to re-create the entire agent so would love to know if you can see on your end, what is going on.  

Thanks! 

Chelsey Toma 

#Apex  #Salesforce Admin

Hi I have triple checked enabled requirements, instructions etc.  Agent user is  EinsteinServiceAgent User . I deleted and recreated the Agent but still receiving "Unfortunately, I wasn't able to make the booking. Would you like to speak to a representative for further assistance?" all other actions work except for the booking.  Please see attached.  Thanks!    

We transact the majority of our business through channel partners. For a few reasons, we have crafted unique product codes for each our of core products, for example 

• Core product:  NSC-product-info
• Partner A Product:   NSC-PTRA-Product-info
• Partner B Product:   NSC-PTRB-Product-info

In this configuration we are "fulfilling" order with 3 dfferent product even if they are all the same behind the scenes. Analytically this is challenging because I get metrics related to 3 different product when I really want o view them as a single thing 

I am considering making the partner products BUNDLES that include just the core product, so that when it is "fulfilled" it would use the core product and my analytic would be easier? 

Is this a desirable approach? Will it work? I am open to other ideas as well. Thanks.