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Hello All,  

 

I need help for creating item to approve list for the new clients. In my org there is already item to approve list is enable but as per the standard functionality I am unable create new also we can't clone. I have tried to explore other option as well where I observe few user have unnecessary access of that item to approve list so I was trying to remove the quaue and check with which user has item to approve list access but users are not manually added as they are part of role and subordinates. I have found enhanced approvel app in app exchange but not sure if free application will work as in documents is is mention that I will have to hide the item to approve list which I can not as existing clients is already using this functionality.  

 

Any help would be appreciated.   

 

Thank you 

#Salesforce Admin #Approval #Items To Approve Component #TrailblazerCommunity #Agentforce #Advanced Approval #Salesforce Developer

1 answer
  1. Today, 2:28 AM

    Hi Seema,

    Are you referring to create a new list view in items to approve section?

    You can create it via url hack.

    Or your requirement is different?

    Thanks

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I have a chatbot set up, and it is routed through WhatsApp, which is how it communicates with customers. I need help with downtime. If a customer stays 10 minutes, for example, without responding, I need to return a message to re-engage. How can I solve this problem?

1 answer
  1. Today, 2:23 AM

    Hi Joao,

    I doubt this feature is possible. Being idle for long time terminates the session or session will become inactive.

    Let me explore if there is any possibility

    Thanks

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Hi I wonder if someone can help. I have a Salesforce flow with the email alert. When the opportunity is closed won the email is sent to users from the the recipients list from the email alert. This stopped working since March, only for one user. The user has identical profile, permissions and email settings as other users. Nothing changed in the flow. He is the only user when he closes the opp as won, the email isn't delivered to him and others as this is how it's working for others. There is an integration with Gmail, IT checked, all seems OK. The user can send and receive emails from salesforce,  from chatter etc. What could be the issue? Thank you    

 

#Salesforce Developer  #Flow

2 answers
  1. Today, 2:21 AM

    Hi Joe,

    Salesforce enforced user verification to be done for successful email sends in previous release.

    Please go to the user which is not working in this case.

    Next to the email it will have verify button.

    Click on that button.

    It will trigger an email to verify the email.

    This should be done for all users in org.

    Sample query-

    SELECT

    User.Name

    , User.Email, HasUserVerifiedEmailAddress FROM TwoFactorMethodsInfo WHERE HasUserVerifiedEmailAddress = false

    Thanks

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My org is trying to set up some custom scoring rules for Leads. While some of the Attributes are self-explanatory, it's hard to discern the meaning or distinction with many of them from the name alone. Also, many of the established rules have an Attribute that references a Value which is simply entered as text (ex: [Attribute] is equal to "CLICK"). How can I find out which Values are valid and for what Attributes?    @* Marketing Cloud コミュニティ 日本 * 

2 answers
  1. Nobuyuki Watanabe (NAC / FPT Japan Holdings Group) Forum Ambassador
    Today, 2:20 AM

    As recommended in the following help document, why not try using "Value Suggestion"? 

    https://help.salesforce.com/s/articleView?id=mktg.mktg_data_scoring_setup.htm&type=5

     

    Considerations for Value Suggestion: 

    1. It may take up to 24 hours to generate the recommended value list. 

    2. A maximum of 1,000 values can be displayed for a single attribute. 

    3. Values exceeding 255 characters are not recommended. 

    4. Impact on credit consumption: 

    Enabling suggested values for text fields allows Data Cloud to periodically read selectable values from the data in the Data Model Object (DMO). This process occurs at fixed intervals of every 15 minutes and cannot be changed.

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1 answer
  1. Today, 2:17 AM

    Hi Sai,

    I assume that you are using pricebookentry object for search based on pricebookid.

    Thanks

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David Oh asked in #Flow

Hey Community, 

 

I'm currently working on an LWR site where one of our user stories require building on user authentication. I've created a flow with a record-trigger flow template, where a manually created user from a custom user object triggers this flow. The flow executes properly, with even the debugger not showing any issues with the flow working properly. 

 

The only thing I can think of is that I'm operating within a 'sandbox' environment. Would the issue maybe live here, where I would need an actual production environment for our site to trigger the email when a new user is created? 

 

I've tried the following: 

- Enabled all emails under deliverability 

- Tried to send a test email using Test Email Deliverability to no avail 

-  Hardcoded an email address under the recipient email address list 

- Verified in the basic debug log that there was an email address, orgWideEmailAddress and recipient that should've sent and received the email 

- Checked email logs (didn't see any emails sent associated with the record trigger flow) 

 

I've attached a screenshot of my flow as a reference if anyone has any thoughts on what the issue could be. 

 

#Flow  #Email  #Experience Cloud  #Create The User Experience

2 answers
  1. Today, 2:15 AM

    Hi David, Any domain based restriction configured in system?

    Thanks

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4 answers
  1. Today, 2:15 AM

    Thanks... im going to sleep.. im tired to try and try and try ... tomorrow in the office maybe someone help me.   :(.  :(   Thank you for you help.

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I have installed the Dreamhouse app. When I moved to settings and hit the import data button, I received the following error message: Error while importing data.

 

#Trailhead Challenges

6 answers
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 am stuck on w rite Positive Tests and getting a error and trying to fix it 

 

Challenge not yet complete in Wise Koala Playground 

We can’t find the “AccountWrapperTests” class.  

 

#Trailhead Challenges  #Trailhead

2 answers
  1. Today, 2:13 AM

    Hi Jill,

    Did you try running the test class? Make sure that the org is same.

    Thanks

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