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Hello Dears,

 

I found that NPSP is an open source and I have daily errors send to me by email and I trying to Enable Debug from "Error Setting" but not get any further details because the Batch running is (hidden), so I am asking about a way to deploy the NPSP as unmanaged package and have access to all classes to debug my error more efficient way.

 

Thanks a lot.

5 answers
  1. Jul 23, 2024, 1:05 PM

    While anything is possible, deploying NPSP unmanaged is not easy or advised. It’s designed to work as a connected set of 6 managed packages so every reference to namespaces (in thousands of files) has to be rewritten and tested by your developers that you’d have to own and maintain. And you’d lose all support from Salesforce and more. Don’t do it. Don’t even try.

    It’s a far better plan to use the code in GitHub as reference and troubleshoot the error. If you have Premier support from Salesforce they can help.

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Having spoken with SFDC Support I've realised that my email-to-case responding wasn't working because the routing address outbound details you need to sign in to the account you want to send responses from, but with a shared mailbox it doesn't have a login. 

 

I'm surprised there isn't an easily available workaround because it seems it would always be a shared mailbox that someone would initially be emailing in order to create the case. 

 

Has anyone found a solution to this? 

 

#Email-to-case  #CaseManagment

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Hi NPSP Community,

We're running into a reporting challenge with our 7+ year NPSP setup and getting conflicting advice about whether it's a foundational architecture issue or something simpler.

Our Setup:

  • Nonprofit Cloud with Program Management Module
  • All users currently have System Admin profiles (we know this isn't best practice)
  • Using Service Delivery objects linked to Contacts

The Problem: We can see Contact names in the "Client" field on Service Delivery records, but when building reports that need to join Contact and Service Delivery data, the Contact ID field doesn't appear as an available option in the report builder. This forces us to use "joined reports" which are clunky.

The Question: A consultant is telling us this is because our foundational object relationships are broken and we need to rebuild our role hierarchy and profiles before any reporting will work properly. But since we're using standard NPSP objects, shouldn't these relationships work out of the box?

Specific Questions:

  1. Should Contact ID be visible in Service Delivery reports in a standard NPSP setup?
  2. Could the System Admin profiles actually be preventing us from seeing these relationship fields?
  3. Or is this more likely a report building technique issue that can be solved without major architectural changes?

Has anyone encountered similar reporting challenges in NPSP? Any guidance on whether this is truly a "rebuild the foundation" situation or something that can be fixed more directly?

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1 answer
  1. Smitha Thomas (CIBC) Forum Ambassador
    Today, 1:57 PM

    Hi @Pooja Mulay 

    It seems there are no active Admin exam vouchers available at the moment. 

    However, the first attempt for this AI certification is free until the end of 2025 - AI Specialist (First attempt free) 

     

    Also recommend you to keep checking these sites:

    https://dineshyadav.com/how-to-get-free-or-discounted-salesforce-certification-voucher/

    https://stories.salesforcecodex.com/salesforce-certification-coupons-vouchers/

    https://www.salesforceben.com/salesforce-certification-coupon/ 

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Hello, Trailblazers! 

I did stumble on the very first challenge of Agentforce for the Service Superbadge Unit. 

 

Error says: 

Challenge Not yet complete... here's what's wrong: 

The Agentforce Data Library setup is missing the required Code of Conduct PDF configuration. Please allow sufficient time for the configuration to complete. 

 

  • I uploaded the file and waited around 30 minutes. The status in Agentforce Data Library is 'ready'.
  • I uploaded the same file and waited several times
  • I created a totally new org and repeated all actions once again

The error is the same. I want to complete 'Become an Agentblazer Innovator', but I just can't because validation doesn't work properly, or there is some other problem 

 

 

Agentforce for Service Superbadge Unit first challenge error: The Agentforce Data Library setup is missing the required Code of Conduct PDF configuration

 

 

Data Library Status.png

 

Please advise, it's getting on my nerves...

 

 

#Trailhead Superbadges  #Agentforce

16 answers
  1. Jun 18, 3:30 PM

    I created one More org and repeated the actions. Used clean Microsoft Edge and it passed. Not sure what the problem was, but it's very strange.

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This is what appears to me as Step 1, so i can't edit the record page...  

I can't find the Opporunity Record Page

When I try to access Agentforce Sales Coach at the Salesforce Go, it doesnt work also... 

 

Captura de tela 2025-06-23 105326.png

Its the second time im trying to do it, because its the last step to my Agentblazer Innovation Badge, but somehow this lab seems to be broken 

 

 

#Trailhead Challenges

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I created a modifiable picklist field on the Account layout. It’s a simple field, not linked to any validation rule or flow, and it's not a formula field. I checked the field settings, and it's editable by everyone.

Why can't I edit it in a report? I get this error message: "The page layout for this record doesn’t allow edits."

How can I make this field editable directly from a report? 

 

#Trailhead Challenges

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Hi everyone, 

 I submitted a support request on

Saturday to Trailhead Support because my Salesforce exam voucher is expiring today (June 23), and I’m unable to take the exam before Webassessor shuts down on July 13.

I’m hoping to take the exam later this year, once the new Pearson VUE system launches. I asked if my voucher could be transferred or extended, but I haven’t received any response yet, and I’m really worried it might go to waste.

Has anyone else experienced this? And if any Salesforce moderators or team members are reading this, could you please assist or escalate my case?

Thanks in advance for any guidance.

– Kelly Hamisi

 

Webassessor Username:

kellyhamisi0@gmail.com

 

Region: EMEA 

 

#Certifications

1 answer
  1. Smitha Thomas (CIBC) Forum Ambassador
    Today, 1:52 PM

    Hi @KELLY HAMISI

     

    Please check the New Salesforce Certification Experience FAQ page, which states: "If your voucher code expires before July 21, 2025, it will no longer be valid and cannot be used in the new system." 

    Additionally, for the support case - You will have to wait for Trailhead support to get back to you.

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Hi all, 

 

I'm working on the Agentblazer Champion project, and as part of the 

Connect Data Cloud to Agentforce and Prompt Builder - Bring External Data into the Contact Page Layout step, I'm being asked to set up an Identity Resolution.  

 

I've followed all the steps until that point, including setting up the Data Stream (which I was able to successfully run with the correct amount of records on only after selecting the Refresh Now option for each one), shown here.

Trailhead - Bring External Data into the Contact Page Layout - Set Up Identity Resolution - no Primary Data Model Objects available

 

The next step, 

Set Up Identity Resolution, directs me to create a New Ruleset, keeping the Data Space as default and selecting Individual as the Primary Data Model Object. This is where I'm blocked, as there is both an error message on this modal, "Mappings from Data Streams to the standard Cloud Information Model objects such as Individual and Contact Points are required."

, and no options appear when I try to click Select a primary DMO, shown here. 

Screenshot 2025-06-16 at 1.50.12 PM.png

 

I got curious and navigated to the Data Model tab to investigate the object, and found that all but one of the objects are in the Processing status, which I assume is why they're not ready to be selected, shown here. 

 

Screenshot 2025-06-16 at 2.03.50 PM.png

 

Screenshot 2025-06-16 at 1.50.28 PM.png

 

At the time of posting this, I've given it at least an hour to process, but it feels like it shouldn't be taking this long, especially with so few records and fields mapped.  

 

Any help would be appreciated! 

 

#Trailhead Challenges

13 answers
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While setting up Identity Resolution, I'm not able to select Primary DMO its showing an issue stating that "Mapping from Data Streams to the standard Cloud Information Model objects such as individual and contact points are required."  

 

#Trailhead Challenges

 

In Agentblazer Champion, I have an issue in Bring external data into contact page layout topic's challenge.

 

 

3 answers
  1. Today, 12:35 PM

    HI @Lothika C

     

    We sincerely apologise for the inconvenience caused.

     

    I'm from trailhead help team. There is an ongoing issue with the badge, this issue has been fixed. However, we recommend you to create a fresh playground org to proceed further with the module. Please ensure to complete all the steps from all units in the new org.

     

    Please navigate to the module, and you should be able to create a new playground org.

     

    If you still see an older playground org connected, please follow the below steps to create a new org.

     

    - Login to your trailhead account.

    - Now go to 'https://trailhead.salesforce.com/users/profiles/orgs' in a new tab.

    - Click on Create Playground & click 'Create'.

    - As soon as the playground gets created, refresh your page and you should be able to click Disconnect next to the Data Cloud org (Starting with epic..)

     

    Thanks for your understanding.

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