Skip to main content Salesforce and Tableau exam registrations are now closed through July 21st. Learn more about the new Salesforce certification experience coming soon.

Feed

Connect with fellow Trailblazers. Ask and answer questions to build your skills and network.

Hi Trailblazers,

I’m trying to reschedule my Salesforce JavaScript Developer I certification exam by 4–6 days, but the Webassessor portal isn’t showing any reschedule option. My exam is already planned, and I’m still within a reasonable timeframe.

I’ve already submitted two Trailhead support cases but haven’t received any response in the last three days. Has anyone faced a similar issue, or is there any way to escalate this?

Any help or guidance is appreciated!

Thanks in advance. 

 

#Certifications  #Case Escalations  #Certification

1 answer
0/9000

I am trying to Cancel my exam but every time I submit it shows no error but the exam is always visible in My Assessment tab. To confirm that it's not cancelled I tried to reschedule in other time, and it got rescheduled but not getting Cancel nor I'm getting the mail for cancel confirmation. I raised Ticket in Trailhead, but no one is responding. 

 

#Certifications

1 answer
0/9000

Hi Community,

I've successfully set up a connection between Salesforce and Jira using Named Credentials, and authentication was completed without issues in Salesforce.

However, when I try to use this Named Credential in the Jira Connector within Data Cloud, I encounter the following error:

Has anyone faced a similar issue or can suggest what might be causing this? Any guidance would be appreciated!

Thanks in advance! 

 

#Data Cloud

0/9000

Hello, studying for the data cloud exam.

I feel like practice exams i found on the internet does not teach me anything. They just say general things about data cloud like "What is the role of Identity Resolution feature" without getting in details..

Can you recommend me some practice exam that actually looks like the certification itself ?

Thank you

7 answers
  1. Andrew Russo (BACA Systems) Forum Ambassador
    Jun 1, 2024, 12:29 AM

    the best thing is the trailhead cert prep trailmix

0/9000

Hi, 

 

Please, I am quite new to omniStudio. I am trying to use Data Mapper to extract the first item of an array and store that in a variable called firstItem. But I am getting the following error when I preview it: 

 

[  "No valid data returned. Check that Mappings have valid field names"]

 

I have been using this link as inspiration:

https://help.salesforce.com/s/articleView?id=xcloud.os_change_the_hierarchical_level_of_a_list_46934.htm&type=5

 

 

Does anyone know how I can achieve this pls? I appreciate it a lot. 

 

this is the JSON I am passing:

{"qliRecords":[    {        "id": "005Pw00000Hu6SLIAZ-0Q0Pw000001EXTNKA4-AB11-0 - 249,999 GBP",        "quoteId": "0Q0Pw000001EXTNKA4",        "cartId": null,        "itemId": "01uPw00000KNPa6IAH",        "branch": "001QA00000E6KxJYAV",        "billingAccount": "0013X00004C9LzhQAF",        "billingStartDate": "2025-07-10",        "startDate": "2025-07-22",        "endDate": "2025-07-15",        "initialTermMonths": 12,        "termType": "Annual",        "propertyPriceRange": "0 - 249,999 GBP",        "outcode": "AB11"    },    {        "id": "005Pw00000Hu6SLIAZ-0Q0Pw000001EXTNKA4-AB11-250,000 - 499,999 GBP",        "quoteId": "0Q0Pw000001EXTNKA4",        "cartId": null,        "itemId": "01uPw00000KNPa6IAH",        "branch": "001QA00000E6KxJYAV",        "billingAccount": "0013X00004C9LzhQAF",        "billingStartDate": "2025-07-10",        "startDate": "2025-07-22",        "endDate": "2025-07-15",        "initialTermMonths": 12,        "termType": "Annual",        "propertyPriceRange": "250,000 - 499,999 GBP",        "outcode": "AB11"    },    {        "id": "005Pw00000Hu6SLIAZ-0Q0Pw000001EXTNKA4-AB12-0 - 249,999 GBP",        "quoteId": "0Q0Pw000001EXTNKA4",        "cartId": null,        "itemId": "01uPw00000KNPa6IAH",        "branch": "001QA00000E6KxJYAV",        "billingAccount": "0013X00004C9LzhQAF",        "billingStartDate": "2025-07-10",        "startDate": "2025-07-22",        "endDate": "2025-07-15",        "initialTermMonths": 12,        "termType": "Annual",        "propertyPriceRange": "0 - 249,999 GBP",        "outcode": "AB12"    },    {        "id": "005Pw00000Hu6SLIAZ-0Q0Pw000001EXTNKA4-AB12-250,000 - 499,999 GBP",        "quoteId": "0Q0Pw000001EXTNKA4",        "cartId": null,        "itemId": "01uPw00000KNPa6IAH",        "branch": "001QA00000E6KxJYAV",        "billingAccount": "0013X00004C9LzhQAF",        "billingStartDate": "2025-07-10",        "startDate": "2025-07-22",        "endDate": "2025-07-15",        "initialTermMonths": 12,        "termType": "Annual",        "propertyPriceRange": "250,000 - 499,999 GBP",        "outcode": "AB12"    }]}

  

 

Data mapper - Extract or Transform first item

 

 

Screenshot 2025-07-09 at 09.48.37.png

 

#Omnistudio #Industry #Trailhead

1 answer
0/9000

Hi, 

 

I'm receiving this error on one of my screens, please could someone help? 

 

The Data Fetcher screen component on this screen is reporting the following Error: unexpected token: 'TaskQuery4' 

 

Formula - 

 

"SELECT Subject, Id, Activity_Completed_Date__c, ActivityDate, Call_Reason__c, CreatedDate, Outcome__c, Owner_Name__c,  Task_Type__c, Status, OwnerId, WhatId, WhoId FROM Task WHERE WhatId != null AND WhatId ='"+{!

OpportunityTable4.outputSelectedRow.Id

}+"' ORDER BY CreatedDate DESC" 

  

Data Fetcher -

Error on data fetcher

 

 

6 answers
  1. Today, 10:50 AM

    Thank you @Alex MacRae

    for the clarifications,I have tried to replicate your issue in my system and even I can run this without any problem. Please find below 2 screenshots from a sample flow from my org. I have installed both packages to try to simulate same behavior but it looks fine to me.  

     

    We need to work together to resolve this ... I can help you debug the issue.  

     

    Thank you for the clarifications,I have tried to replicate your issue in my system and even I can run this without any problem. Please find below 2 screenshots from a sample flow from my org.

     

     

    Screenshot 2025-07-09 at 4.08.12 PM.png

     

     

0/9000
1 answer
  1. Today, 10:45 AM

    Please follow the below setting  

    1.   

    Refresh the Dataset 

    • Go to Data Manager → Monitor tab.
    • Check if your dataset has any issues or if it's outdated.
    • If needed, re-run the dataflow or recipe that builds the dataset.

    2.  Recreate the Lens 

    • Delete the current lens you're working on.
    • Create a new lens from the dataset.
    • Choose Polar Gauge Chart after ensuring that:
      • You are using a measure (numeric field) for the gauge.
      • You have selected a grouping (like category or dimension).

    3.  Verify Permissions

    : Ensure you have appropriate permissions to create lenses, reports, or any components required in the module  

    4.  Clear Browser Cache or Try Incognito Mode 

0/9000

Hi!  

 

When redeploying applications with Mule Runtime 4.9.7, we found this error message which didn't appear before

$main - Component `Optional[s-salesforce-config]` has flow mappings but they are not iterable, the model `APIKit` must have changed incompatibly

 

Application functions but it appears as applying configuration and not with a "Succesfull deployment" 

 

Does anyone have the same problem? 

 

 

0/9000
1 answer
  1. Today, 10:41 AM
    1. User Profile & Permissions:
      • Make sure CC Service Agent has the "Service Cloud User" checkbox enabled on the user record.
      • Ensure the user has the Omnichannel or Einstein Service Agent (ESA) skills assigned if that’s part of your routing setup.
    2. Presence Configuration:
      • Confirm that CC Service Agent is added to a Presence Configuration.
      • That configuration should include presence statuses that are linked to the Routing Configuration used in the flow.
    3. Routing Configuration:
      • Verify that the routing configuration used in your Route to ESA step includes agents or queues that CC Service Agent belongs to.
    4. Queue Membership:
      • If routing through a queue, double-check that CC Service Agent is a member of that queue.
0/9000
1 answer
0/9000