Unable to Complete the Requested Change Your changes could not be completed for the following reasons: Reason Section This flow definition is referenced elsewhere in Salesforce. Remove the usage and try again. Generative AI Function Definition
In our ORG we have 10 service cloud Feature Licenses available, so far it had not been assigned to any users. For one of the upcoming requirement we may need Case object but not Service Console.
But I am still confused which users would require Service Cloud License?
#Service Cloud
Hi Everyone,
I’m new to Salesforce and just getting started with learning Agentforce. I want to know if there is any free environment or developer org where I can create and test an AI agent using Agentforce Builder.
I tried using my standard Salesforce Developer Edition org, but I can’t find the Agentforce Builder option there. I also attempted to access the URL
https://agentforce.salesforce.com/enable, but it doesn’t work.
Is there any recommended way to enable Agentforce in a free environment or Trailhead Playground? Or do I need to sign up for a specific type of org?
Any guidance or links would be much appreciated.
Thanks,
Rajendra Singh
#Agentforce #Trailhead
,
Developer org with agentforce -
https://www.salesforce.com/form/developer-signup/?d=pb
Then you need to enable Einstein AI and agentforce to use agentfiorce.
Thanks
Hello,
We are getting "Starting Date cannot be earlier than the Order Date. " error on integrating Orders.
- which module are you referring to? Any custom validation (validation rule or flow based check present)?
Thanks
https://trailhead.salesforce.com/content/learn/projects/connect-data-cloud-to-copilot-and-prompt-builder/add-data-to-a-prompt-template-to-quickly-draft-emails?trail_id=become-an-agentblazer-champion
in this module i am not find sales Email option cloud you please tell me a reason and what steps to do for solution
#Trailhead #Trailhead Challenges #Prompt Builder #Prompts
,
Kindly go to setup and activate Einstein for Sales. Post that you can access Sales prompt template.
Thanks
even though I have done all the steps correct facing below issue. Can anyone help to resolve this issue ?
#Trailhead Challenges
HI @venakata santosh raghu ratnakar kocharllakota
We sincerely apologise for the inconvenience and the delay caused.
Please note, this issue has been fixed and deployed. However, we recommend you to create a fresh playground org to proceed further with the module. Please ensure to complete all the steps from all units in the new org.
Please navigate to the module, and you should be able to create a new playground org.
If you still see an older playground org connected, please follow the below steps to create a new org.
- Login to your trailhead account.
- Now go to 'https://trailhead.salesforce.com/users/profiles/orgs' in a new tab.
- Click on Create Playground & click 'Create'.
- As soon as the playground gets created, refresh your page and you should be able to click Disconnect next to the Data Cloud org (Starting with epic..)
Thanks for your understanding.
Hi MC lovers!
We're trying to create an automation that sends event reminders. The email should be sent the day before at the same hour. So we sync'ed the "events" Salesforce table and created an automation with a SQL query.
The issue we have is that it seems the start date time values are stored with a time zone that is different from the one we get with the GETDATE() function :
(snip)
AND EV.StartDateTime >= CAST(CONVERT(DATE, DATEADD(DAY, 1, GETDATE())) AS DATETIME) + DATEPART(HOUR, GETDATE()) * 3600
AND EV.StartDateTime < CAST(CONVERT(DATE, DATEADD(DAY, 1, GETDATE())) AS DATETIME) + (DATEPART(HOUR, GETDATE()) + 1) * 3600
(snip)
Following what I've read here and there, I've tried reseting the dates with AT TIME ZONE in the where clause as I know it works in the select clause, but I was not able to make it work in the where clause.
I guess I could run a first query that would get all of today's events in a pre-filtered DE and change the date there, THEN only run the reminder query? Given the use cases, the "pre-filter" query would have to be run everytime as events can be created throughout the day.
Would you have a more elegant solution?
Cheers,
Damien
Forum Ambassador
I’m not entirely sure about the specifics of what you want to do, but here’s some general information that might help:
The GetDate() function in Marketing Cloud Engagement returns the date and time in the CST timezone. If you need it in a different timezone, you can use functions like DateAdd() to adjust accordingly.
And if you’re using Marketing Cloud Connect to sync data from Salesforce CRM, be aware of the following:
- Date fields: These are synced in the same timezone as long as both CRM and MCE are set to the same timezone.
- DateTime fields: These are always synced to MCE in the CST timezone, regardless of timezone settings.
To ensure the data reflects your desired timezone, it’s recommended to adjust it using DateAdd() or similar functions.
I am finally getting to completing the training for Flow & I can't get the hands-on activities to work. Is anyone else having this issue? It's very possible that I am doing something wrong, but is there any troubleshooting out there?
Thank you!
#Trailhead Challenges
I am from the Trailhead Help Team. Can you please confirm if you're still seeing an issue? If yes, please help us with the Trailhead module and share the URL of the unit along with the error screenshot if possible.
Thank you!
++TrailheadHelpFollowUp
I have just completed https://trailhead.salesforce.com/content/learn/projects/quickstart-app-builder
. When I click on the cog icon, I can access Set-up. I can also access Classic view.
However, something in my computer settings is blocking me being able to see anything in Lightning view. Does anyone have any suggestions where the blocker might be and how to unblock it. Appreciate any thoughts.
Note this happens for all projects in Trailhead, so it is not specific to this module or test env
Hi ,
Try your browser's incognito mode.Or try it in a different browser.
Hi!
I'm building a marketing nurture campaign, a few spaced-out Emails and SMS messages to follow a form fill. I'm super used to Pardot and Marketing Cloud proper (Exact Target), but this is in Marketing Cloud Growth which, as far as I can tell, just uses Flows instead of like Journey Builder or Engagement Studio and, if that's the case, why wouldn't you just use Flows.
It seems you can create Flows "in" Marketing Cloud Growth, but I don't see what the advantage is of doing that over just using standard Flow - especially since those Flows can't access your existing email templates.
You can also create Email Templates "in" Marketing Cloud growth but, again, that seems only to limit their availability to within MCG so, why would I do that?
Does anybody have a use case where it's like "well, if you want to do ______, which you probably do as part of your nurture campaign, regular Flows won't let you do it, but you can do it in MC Growth by doing _____"?
There's just so little info about MCG (it's not even a topic option on here and doesn't really have any Trailhead modules either).
Thanks!!
#Marketing Cloud
Forum Ambassador
Marketing Cloud Growth is a completely different marketing automation tool compared to the traditional Marketing Cloud. However, it seems to be in the early stages of development, with some features still missing and a notable number of bugs. At this point, many of its functions can still be substituted with Pardot or the current Marketing Cloud tools. That said, there’s no doubt it will surpass the existing Marketing Cloud tools in the future. If you have access to it, I recommend getting familiar with it early.
For more details, feel free to check out the article I’ve summarized below.
â– Overview and Explanation of Marketing Cloud Growth Edition
https://medium.com/p/1e504a859f8e