Feed
- Recent Activity
- Created Date
- Questions with an Accepted Answer
- Questions with No Accepted Answer
- Unanswered Questions
I'm working on the "Quick Start: Build a Service Agent with Agentforce" module. The special Agentforce playground that was auto-created has stopped working and gives a 404 error. I’m unable to relaunch it or trigger the creation of a new one.
Could you please reset my Agentforce playground or assign a new working one for this module?
#Trailhead Challenges
Sep 9, 2019, 3:00 PM Hi Ranjan, After few un successfull attempt I got it cleared with the below formula- AND( NOT(ISBLANK( AccountId )), (MailingPostalCode <> Account.ShippingPostalCode ))Thank you,LAlit
instead of TA-00001 i am getting TA-0001 and my imports are getting failed please help me with this "Import Data and Test the App"
#Trailhead Challenges
Today, 9:42 AM Hi @Komal Singh
Under the unit - Create Travel Approval Object. Please ensure that the display format is
TA-{00000}
Hello people, I have a POC to testing two real cases with agentforce: as type Service Agent and also, einstein summary tool, to summary messaging sessions. In my test I have changed originals LLM model from prompt builder to another models.
To my service agent, i change LLM model to Claude 3.7 in propmt used at action Answers Questions with Knowledge;
To einstein summary tool, in prompt, I changed to Gemini 2.5 PRO, to generate summary texts about conversation in messaging session.
In yours opinions, which better LLM model to my cases? or which model you are used to Service Agent and Einstein Summary Records.
Thanks!!
Today, 1:59 AM Hi Esdras,
Each LLM model has it's own unique way of retrieving data and giving the output.
Claude models work good, GPT latest version as well work well.
You can customize any model using Einstein Studio in Data Cloud and this improves uniqueness of response , reduces repeatable words etc.
For better control its bring your own LLM.
Do let me know in case of further queries.
Thanks
Looking to add: If unapprovedcheckbox__c is checked and the date is >= 7/1/25 than multiply by .2
Current formula is:
IF(AND(ISPICKVAL(Who_Files_SL_Tax__c, "ARMR"), YEAR(Effective_Date__c) >= 2023, ARMR_Agrees_to_Reduced_Fee__c = false),
IF(ISPICKVAL(Commission_Type_ARMR__c, "Percent"),
((Premium__c - Return_Premium__c) * Commission_Payable_ARMR__c) + R_D_Brokerage_Analysis_minus_300__c,
IF(ISPICKVAL(Commission_Type_ARMR__c, "Flat Fee"),
Flat_Fee_Commission_Payable_ARMR__c + R_D_Brokerage_Analysis_minus_300__c,
NULL)
),
IF(ISPICKVAL(Commission_Type_ARMR__c, "Percent"),
((Premium__c - Return_Premium__c) * Commission_Payable_ARMR__c) + R_D_Brokerage_Analysis__c,
IF(ISPICKVAL(Commission_Type_ARMR__c, "Flat Fee"),
Flat_Fee_Commission_Payable_ARMR__c + R_D_Brokerage_Analysis__c,
NULL)
)
)
Any thoughts on the best way to go about doing this?
Today, 8:38 AM Are you checking the above condition with any picklist value or just that you want to include it along with the existing ones?
Jun 26, 6:51 AM Hi ,
Are you using the following special developer org?
https://trailhead.salesforce.com/content/learn/modules/data_security/data_security_org
Today, 8:33 AM I am very happy as I passed my Salesforce Interaction-Studio-Accredited-Professional exam by a score of 93% after just studying for three weeks from PASS4SUREXAMS.