I am in Enhance Agentforce to Act on Data with Conversational Language trail. There is a step to go into Setup and find "Agent" in a Quick Find box. I have only "Agentforce for Developers" which does not fit the further instructions.
You gotta do a hard refresh: CTRL + SHIFT + R. A regular refresh doesn't do it.
Hi everyone! We have an issue in our org. So a scheduled apex job runs every evening at close of business to pick all cases that are due to be auto-closed that day, and through an apex class updates the status of these cases to 'Closed' and sends a notification email. Now we have another record triggered flow that triggers when a case is closed, and calculates the age of the case in business hours and updates the case record this value. Since we are calculating this based on the business hours defined in set up, we are unable to implement this as a formula field and need a record triggered flow. This flow works when the case status is updated manually one record at a time. However, when the apex job mentioned above updates a bulk of cases, it ends up triggering this flow and erroring out. How can we overcome this issue?
Thanks in advance for any suggestions.
#Salesforce Developer
It handles only a single case. The case that is being auto closed in the current iteration of the initial apex class, triggers the record triggered flow. The case id, business hours id is passed in the apex action that the flow calls where we use the SF apex method to calculate the diff between case created date and close date by passing the paramters from the case. The hours elapsed is then updated back on the case record
I completed the Salesforce Associate Certification at 10:30AM IST, successfully passed the examination, and received my marks. However, I have not received the certificate after 6 hours.
In the login history, we can’t find a login that used Google authentication.
Can any one please help me with the following error. Thank you
Hi ,
I had the same issue but was able to resolve it by activating google for the "Customer" site and log in there. It passed the trail even though the instructions said to use the "Partner"
site.
https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000G5qV1
I have a customer portal where users are logged in.
I'm currently using a global action for the "Contact Support" button on the site to create a case.
I have an object called Location Standard Object from SF.
Everything is searchable except for this Location
object.
Can anyone help me understand why it's not working?
The object already has the necessary access from the profile, and the Field-Level Security is set to visible as well.
#Salesforce Admin #Salesforce Developer #Create A Case #Global Actions
I followed your step but still not working.. On Sharing settings in the Experience Site Location is not visible..
"Field 'Start Location Latitude' not found or attributes incorrect in Salesforce" module-define big objects
#Trailhead Challenges
Hi ,
Go to setup and search for Big Objects, open the "Rider History" object and in the "Custom Fields & Relationships" table check whether you have correctly populated the 'Start Location Latitude' info such as the Field Label, API Name and Data Type. In the API Name give "Start_Location_Latitude__c". It will work, since I have done the same in my org and I have successfully achieved it.
https://trailhead.salesforce.com/trailblazer-community/feed/0D54V00007T4PHZSA3
Greetings,
I'm just starting this step:
Become an Agentblazer Champion > Connect Data Cloud to Agentforce and Prompt Builder >
Get Started with Data Cloud and AI
The first step is to "Connect Playground" -- but when I click this, and use my username and password, I'm unable to log in, with the following error:
"Error: Please check your username and password. If you still can't log in, contact your Salesforce administrator."
I tried resetting my password again using the email's link, but rather than resetting the password, it simply logs into a page that says "Insufficient Privileges". Please help, I'm stuck!
#Trailhead Challenges #Agentblazer #Agentforce
HI,
Create a fresh Dev/Playground org (via Trailhead or Salesforce Dev).
Then: Trailhead → Profile icon → Hands‑on Orgs → Connect a Dev Org
→ provide new credentials → allow access.
This usually fixes the login and playground connection issue
I'm in the playground org for an Agents Champion badge.
I selected an incorrect field in Step 4 and need to edit the Object.
How do I save changes?
I've tried deactivating the flow, but I'm still unable to save. Also tried creating a new version -- also unable to save edits in the new version.
OK, the flow has pinpointed the first record in the Unified Link table. Time to use the Unified ID from that record to find the Reserv-o-matic ID.
Hi,
Make your Edits: In the draft (version):
Activate the Updated Version and try to execute the task.
Hi! I need some direction. This seems like it should be easy, so I am sure its me. :)
I am trying to create a formula in a salesforce report that basically adds up the percentage column with the solid number column per row. As and example per the attached screen shot ie 5% + 3 =
8. Please note the solid number column is a row-level formula field.
Any direction would be greatly appreciated! thanks in advance!
#Reports & Dashboards
Forum Ambassador
It is helpful when you include existing formula you have and the field names we are dealing with.
You can only have one row level formula per report, so you'll need to edit your existing formula rather tahn trying to create an additional column.
Here's an exmaple adding Amount and Probability% to get a new total
AMOUNT+(PROBABILITY*100)
Hi, I have a Messaging Settings with 3 Channels.
Web - Active
SMS - Active
WhatsApp - Not Active - > Why this one is not active? Do I miss something?
#Whatsapp #Salesforce Developer #Integration #Salesforce Admin
