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Hi there,  

 

I've gone through and completed all the necessary tasks in the Agentforce agent I built in the "Configure Agentforce for Service" trail, however, at the bottom, the "verify for 100 points" is grayed out. Will this auto sync eventually? Or is there something wrong? I don't want to have to re-create the entire agent so would love to know if you can see on your end, what is going on.  please help me as soon as possisble. 

 

Thanks!  

 

#Trailhead Challenges

2 answers
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1 answer
  1. Today, 11:20 AM

    Hi @Dhruv Dhanda

     

    Enable branding by, 

     

    Go to

    Setup > My Domain > Authentication Configuration

    Under Branding, you can:

    • Upload your company logo
    • Change the background color
    • Modify the right-side image

    Save and deploy your changes. 

     

     

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5 answers
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Challenge not yet complete in Resourceful Goat Playground

We can't create a contact by itself (without an associated account). Make sure the validation rule applies ONLY when the contact has an associated account. 

 

#Trailhead Challenges

1 answer
  1. Today, 11:16 AM

    Hi @YUVARAJAN S

    - Make sure that the validation is applied when account is not null. 

     

    AND( 

        NOT(ISBLANK(AccountId)), 

        /* Your existing validation condition goes here */ 

     

    something like this. 

     

    Thanks

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In Become an Agentblazer Champion>> Bring External Data into the Contact Page Layout Module >> I'm facing issue in Connect Data Cloud and CRM with Enrichment section. I am unable to choose ExternalReservation object for Data Cloud Object input.  

Kindly help on priority. 

#Trailhead Challenges  #Trailhead  #Agentforce

14 answers
  1. Jun 29, 2:07 PM

    For all who are stuck here I figured this one out... 

    Go to Data Cloud -> Data Model -> ExternalReservation -> Relationships -> Edit 

    Set it up like so: 

    Object: ExternalReservation 

    Field: Contact ID 

    Cardinality: 1:1 

    Related Object: Account Contact 

    Related Field: Account Contact ID 

     

    Enjoy All <3

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1 answer
  1. Today, 11:14 AM

    Hi @Achal Wasule

     

    Please create a new fields and to add picklist values you'll be doing something like this. 

     

    New 

    Submitted 

    Pending Approval 

    Approved 

    Rejected 

     

    thanks

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Hi Everyone, 

 

I'm currently unable to create a Service agent in the new developer org. It has given an error since last week. This seems to work just fine in an old org.  

 

Is there anyone facing this in their recently created developer orgs?  

Omnichannel - Unable to create Service Resources in the developer org

 

 

1 answer
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Hi everyone, I'm Albana Mehmetaj, a frontend developer with over 9+ years of experience. Recently, I transitioned into Salesforce and earned three certifications: Administrator, Platform Developer I, and JavaScript Developer I. However, I lack hands-on experience in real projects. Most job postings in Albania either require 3+ years of experience or are for fresh university graduates. How can I gain practical Salesforce experience to become a competitive candidate? 

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Hi everyone, I'm Albana Mehmetaj, a frontend developer with over 9+ years of experience. Recently, I transitioned into Salesforce and earned three certifications: Administrator, Platform Developer I, and JavaScript Developer I. However, I lack hands-on experience in real projects. Most job postings in Albania either require 3+ years of experience or are for fresh university graduates. How can I gain practical Salesforce experience to become a competitive candidate? 

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Hi, 

I can't create data cloud related list in contact object since 

ExternalReservation is not found (see screenshot) 

I have completed successfully all previous tasks (data stream and identity) 

 

Bring External Data into the Contact Page Layout 

https://trailhead.salesforce.com/content/learn/projects/connect-data-cloud-to-copilot-and-prompt-builder/bring-external-data-into-the-contact-page-layout?trail_id=become-an-agentblazer-champion

 

 

missing ExternalReservation on Bring External Data into the Contact Page Layout

 

 

Appreciate help 

thank you 

 

#Trailhead Challenges

3 answers
  1. Today, 9:36 AM

    Problem solved. There was no connection between reservations contact id and crm contact id. I had to create this mapping to solve the issue

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