Feed

フローで「メールを送信」を作成しています。 

デバッグで確認すると、下記のようになりメールが届きません。 

emailAddresses = null

ccRecipientAddressList = null

senderAddress = ●●.com（←正しいアドレスが入っている）

useEmailTemplate = True

emailTemplateId = 00XBI000000JTjA2AW

recipientId = {!Get_Contact.Id} (003BI00000E4RONYA3)

出力

なし。 

原因と対処法を教えていただきたいです。

We have old unused Apex Triggers and classes that are on old version of the API that being deprecated.  We want to delete them from our Salesforce instance, but there is no way on the front-end.  Any advice? 

Hi, 

I created a permission set to grant certain users merge access for contacts. I granted CRED access and selected Modify All Records. However, when someone tried merging 2 contacts, they got this error message:  

Error Type: System.DmlException 

Error Date: 2025-05-15 19:44:08 

Message: "Merge failed. First exception on row 0 with id 001TR00000Q8YjvYAF; first error: INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY, insufficient access rights on cross-reference id: []" 

Context: CON 

Does anyone have any insights about this? 

Thanks!

Hello, 

I have some Google Slides(with hyperlinks to different Google Docs) and other Google Docs that I would like to share with some partners. What are my options for including it in the Partner Portal (Aura)?  

I need to build an API in Anypoint Studio to accept a JSON payload that is sent to my endpoint and map that data for consumption in Salesforce. 

I have already built the API, so know how to get the data from the JSON to Salesforce, but have been given new specifications that require matching an Id from one object in the payload to an object in another object of the payload - the only issue being the Id is used as the object "name" value in the second section of the payload. This is where I need help as I have only ever referenced the values of fields in a JSON, not the "object name" 

I will be creating an Opportunity in Salesforce directly from Anypoint studio and need to be able to map the value that is stored in the object name to a value in my dataweave 

Simple example below - section of my payload looks like this and the value I need to extract is

       "Multiple Product Selection": {
      "3ce27e78-b419-477a-b4f7-5f9a5fe4834b": {
        "splitLoanData": [

output application/java
---
[{
	Nimo_Security_ID__c: "object name here"
}]

This unique id is not represented as a value in this portion of the JSON payload, so I need to be able to grab the value from this object name section. 

Can anyone help? Full scenario below if it helps 

Full Scenario if it helps: 

Home Loan Application form sent to API endpoint as a JSON.  

This application is to facilitate multi-loans which are grouped at a property level, and can then be split into sub-loans. These applications can have multiple properties in it, which then need to be matched to the appropriate product selection and loan data for the resulting sub-loans. 

Array "Home Loan Multiple" can have 1 or more properties in it. In this section of the payload I am given a unique id for that property as a value, which I can extract easily - see below (last row) 

Each property in this section of the payload will become a "parent loan" under which there can be multiple sub-loans. 

Section 1 - "Home Loan Multiple":

"Home Loan Multiple": [
      {
        "fhb": "Yes",
        "propertyImage": "example",
        "amount": 500000,
        "address": "example address here",
        "opportunityName": "example",
        "purpose": "example",
        "from": "Home Loan Multiple",
        "id": "3ce27e78-b419-477a-b4f7-5f9a5fe4834b"
      }

So here I would have 1 x parent loan with the unique ID:

The next section of the payload is where I am having difficulties. 

Section "Multiple Product Selection" is an object that then contains one or more other objects (I will refer to it as a sub-object for clarity) 

Each sub-object is named for the unique id of the property in the "Home Loan Multiple" section of the payload. Within this sub-object is an array called "Split Loan Data" which contains the specifics values for that sub-loan. There can be multiple sub-loans that roll-up and relate to the parent-loan - I need to be able to identify for each which parent loan it belongs to. 

You will see in the example below that the sub-object under "Multiple Product Selection" is NAMED for the unique id of the property. This id is not included as a value within this section of the payload, only as the object name. 

See example below:

"Multiple Product Selection": {
      "3ce27e78-b419-477a-b4f7-5f9a5fe4834b": {
        "splitLoanData": [
          {
            "goalsPurchase": "example",
            "productNameQuote": "example",
            "repaymentType": "example",
            "id": "cc2d02f0-f33b-4e4e-b6dd-a30f92f27d04",
            "loanFeatureOne": "offset",
            "loanLengthInyears": 40,
            "loanAmount": "200500"
          },
          {
            "goalsPurchase": "example",
            "productNameQuote": "example",
            "repaymentType": "example",
            "id": "ba2bf660-55fe-4cf0-b4be-d4023551c315",
            "loanFeatureOne": "offset",
            "loanLengthInyears": 40,
            "loanAmount": "30000"
          }
        ],
      }

I am sending an email through Email tab of Chatter Publisher component from a Case Record page. The recipient are Salesforce user as well as User verified email ids. Even though I can see email logged in the system (showing up in activities as well) but emails are not showing up in recipient inbox.  

Any help and suggestion will be much appreciated. Thank you. 

Hi all, 

I’m trying to understand why there is a significant difference between the data storage size shown in Salesforce and the actual size of data when exported.

For ex: when I export all fields values from an object into a CSV file, or extract the data (not compressed) through any data platforms, the resulting file size is considerably smaller than the size reported by Salesforce storage. 

Could this be related to specific configurations or background processes, and are there any recommended maintenance steps to optimize or better understand storage usage?

Has anyone else encountered/noticed this?   I would appreciate any insights into what factors or components contribute to this difference. 

Thank you in advance for your support.

Already have the associate certificate and working on gaining the Salesforce Administrator certificate but would like to get the experience outside of trailhead.   

I have around 6 years of BA experience in Salesfroce Product. Please share some thoughts or tips get in back to market . Currently looking for opportunity in fast paced environment . Do you know any contacts plese let me know. Thanks  

I am spending most of my day in LinkediN and Job portals

First off, thank you to this amazing platform for enabling us to ask questions and share ideas — it's incredibly valuable! 

We’re currently implementing a brand new WhatsApp integration via Digital Engagement, and I was hoping to gather some best practices from those who’ve done this before.

Specifically, I have a few questions: 

1. Meta Business Account setup  
   Is it best to register a
   Meta Business Account under the client’s business entity rather than using a personal Meta account? - I think this is a "No brainer - Yes"  
     
    

2. Phone number strategy  
   Is it a good practice to:
   • Use one phone number for the Production setup, and
   • Get a separate number linked to the same Meta Business Account for the Dev/Sandbox environment to support development and testing? I believe we should not test using the Number that is in use for day-to-day business purpose.
3. General setup advice  
   What are some “must-do” items or best practices when setting up WhatsApp for Salesforce? 

Any recommendations, advice and suggestions would be of great help.