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Current Setup:

In Salesforce (CRM) integrated with Pardot (Salesforce Account Engagement), we have the "Pardot Activities" section visible under Lead or Contact records. This section includes a "Prospect Activities" list showing various actions such as:

  • Email Opens
  • Clicks
  • Sent Emails
  • ✅ Unsubscribed
  • With corresponding Date/Time, Type, Campaign, and Score.

The Problem: 

While this unsubscribe timestamp is visible in the activity log, it is not stored in a standard or custom Salesforce field, which makes it impossible to: 

 

Report on when a prospect unsubscribed based on dates

Problem Description: Pardot Unsubscribe Date Not Reportable in Salesforce

 

 

 

 

#Sales Cloud

1 answer
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Attempting to create Developer Edition org with special configuration for Prompt Builder Superbadge. No email confirmation is received to activate playground 

I have attempted two different email addresses 

 

 

#Trailhead Challenges

1 answer
  1. Today, 11:58 AM

    Hi @Chris Foley

    - Superbadges will take bit longer to get email. Please wait for some more time before retrying. Also check in spam folder. 

     

    Thanks

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Hello, im in the Improve Opportunity Tracking with Custom formulas chapter and I have made all the different objects, only that it is stuck and persistent that Commission__c isnt there. The formuia used in it is

ISPICKVAL( StageName ,"Closed Lost") && ISBLANK(Close_Reason__c)

 

 Anyone has a fix or if i did anything wrong?

  

We can't find the formula field 'Commission__c' on the Opportunity object.

 

 

 

 

 

#Trailhead Challenges

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Hi Everyone! 👋 

 

I’m looking to upskill in Salesforce AI and was wondering if anyone could suggest a good Trailmix that covers AI-related topics—ideally one that would be relevant for a Technical Support Engineer role. 

 

Would really appreciate any recommendations you might have. 

Thank you! 😊 

 

#Trailhead

1 answer
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1 answer
  1. Today, 11:56 AM

    Hi @Ravi Kumar

     

    Try the below one 

     

     

    AND(  NOT( ISBLANK( AccountId ) ),  MailingPostalCode <> Account.ShippingPostalCode)
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2 answers
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Estou com problemas para validar esta etapa da Superbadge Data Validation Superbadge Unit. A regra que criei segue a seguinte formula e está de acordo com o que pede o desafio, no entanto, não consigo validar: 

AND( 

ISPICKVAL(StageName, "Closed Won"), 

NOT(Account.Verified__c), 

NOT(ISBLANK(AccountId))  

 

#Trailhead Superbadges

4 answers
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2 answers
  1. Today, 11:54 AM

    Hi,

    • First click setup then open object manager.
    • Second click opportunity then open field dependencies.
    • Third edit field dependencies and make sure every lost and won values are included then save it then check your challenge.
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1 answer
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