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Hi, @Irwan Sulistyo

As @Keiji Otsubo mentioned in this thread, those two checkboxes should be deactivated.I just reproduced this situation in my SF org, and indeed, when we click Save, they get automatically checked again.

So, you need to uncheck those fields and click Save. 

Then, check them again — but only for Edit Access this time. 

Whether it's a bug or something else, I’m not sure, but I personally got stuck on this step for 30 minutes while trying to find a solution =) 

Sincerely, 

Mykhailo Vdovychenko 

Bringing Cloud Excellence with IBVCLOUD OÜ

Hi, @Tejas Padol

This Challenge is already a step-by-step guide. 

How could it be any more detailed? 

If you have any specific questions or encounter any errors while completing this Challenge, please provide screenshots and details of the issue.  

Sincerely, 

Mykhailo Vdovychenko 

Bringing Cloud Excellence with IBVCLOUD OÜ

Hi @Inseon Baek, 

 It would be best to reach out to Salesforce Support regarding this.  Salesforce Support can confirm whether TLS 1.3 is supported for your domain setup and guide you through any necessary steps if an upgrade is possible or planned. They are the right point of contact to address security configurations related to domains within Marketing Cloud.  

Thank you

Hi, @Sarayu Ravindran

This error is not on your side; it's an issue with the Challenge itself.

All you can do for now is wait until the error is fixed, or you can contact Salesforce Help Team,

 for notify you when it is resolved.  

For example, I clicked "Check Challenge" in a Playground where I hadn't completed any steps from this task, and I received an error

Mykhailo Vdovychenko 

Bringing Cloud Excellence with IBVCLOUD OÜ 

Hi @Andy Engin Utkan, It started working there might be some issue with gmail account. I tried with another gmail account, it is working now. Thanks

Hi, @AISWARYA S

Can you provide screenshot with opened this Experience, where we can see settings of Family Karaoke Night? 

Hi Sandi

I have same problem you. I got a big hint from Keiji (who make link to you), so I leave the answer what I solved.

Follow below step.

1. Edit the Record Type of Account

    Absolutely, you must got error message when deactivate Record Type.

    But push it.  SO you can see the profile list have usage of this Record Type.

2. Click each Profile.

3. Go Record Type Setting (scroll down this page)

4.Remove Selected Record Type

You almost touch down. It is nine yard.

5. If you remove each profile's Selected Record Type, You can deactivate this Record Type.

6. After the check deactivate of that Record Type, You VERIFY again.

That was my case when can't not find Entitlements in page layout of Account object.

Thanks for hint Keiji Otsubo (FUKADA DENKI CORPORATION).

Hello @Pamarthi Naga Pavani, 

You accidentally deleted Account History records, especially for the account named "Grand Hotels & Resorts Ltd. 

Now to resolve this, 

Step 1: Confirm Account Exists

• Go to App Launcher → Accounts
• Search for Grand Hotels & Resorts Ltd
• If it’s missing, re-create it manually (with all required fields)

Step 2: Check Field History Tracking

1. Go to Setup → Object Manager → Account
2. Click on Fields & Relationships
3. In the top-right, click Set History Tracking
4. Ensure "Enable Account History" is checked
5. Select at least 1–2 fields (e.g., Rating, Industry, Account Type)

Step 3: Generate a History Record

• Go to the Grand Hotels & Resorts Ltd account record
• Edit one of the tracked fields (e.g., change Rating from “Hot” to “Warm”)
• Save it
• Do this more than once if needed (changing it again will create another history record)

NOTE - Each change creates one AccountHistory record. 

Final Step: Re-run the Superbadge Check 

I hope that helps. 

Thanks & Regards 

Amit Kumar

Yes, you can use Components to increase beyond 20. I wrote a blog on this 3 years ago. 

We're truly sorry to hear you're experiencing this issue, and we completely understand how inconvenient it must be. Thank you for bringing it to our attention. 

We've reached out to you directly via email and shared a few troubleshooting steps based on your description. When you have a moment, please try those steps and update us in the same email thread. This will help us pass along the findings to our engineering team so they can investigate the issue in the code more effectively. 

We're here to help, and the Apsona team is committed to providing you with the best support possible.  

Thanks, 

Shweta 

Apsona Support Team