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I've created an orchestrated approval along with a custom subflow created from scratch with a customized screen components in the flow. The flow returns the expected approval value and comment. 

When I approve a record that uses this orchestrated approval, I see the following screen, not the one I created. In the flow, I can see that my subflow is the one named in the steps. Where does this mystery approval screen come from? Is there a way to substitute my own? I want to provide some additional context to the approvers. 

Below is the approval screen I created: 

Please refer the below screenshot I want to SUM the selected Number of Units and on click of Calculate Service Units I want the sum without going to the next screen  

Hi, everyone! I wanted to ask how you are tracking the following:   

Scenario: 

A donor pledges a $60,000 gift to be paid over 5 years. (Currently, we are tracking this as an Opportunity -- not as a Recurring Donation -- with a custom record type of "Pledge" and stage of "Closed Won."  Then 5 Payment records are created to track over 5 years.)  

Donor paid the first two $12,000 installments as planned, but then was unable to pay the remaining 3 payments. The remaining payment records are checked "Written Off" but 

how do you track the accurate amount of the gift, because the original pledge Opportunity now shows an amount of $60,000, but the total payment amount received ONLY = $24,000?  

 Any tips are much appreciated. Thank you! :)   

@Judi Sohn @Dar Veverka @Salesforce.org MVPs @Salesforce.org System Administrators @Nonprofit Ask Me Anything (Global) @Nonprofit Success Pack

#Nonprofit  #Nonprofit Success Pack  #Donation Pledges

Hello, 

We may need to change a picklist field (using a Global Picklist) which receives strings/data from a few other systems to text, to allow it to receive strings that are not available on the Global Picklist.  

I know there is no data loss when converting picklist to text but I'm wondering what happens with flows using this field to be converted. Do the flows need to be edited/changed? In our case, most of the flows are checking for values in the picklist field in a decision element like in the screenshot below. 

Probably some flows will function but they should all be checked for errors. 

#Flow

Hello, we have an ORG with NPSP. On the contact level there are 4 email fields one is called Email and 3 more (personal email, work email, and Alternate Email) and a pick list that picks between these 3 types of email address (npe01__Preferred_Email__c) and depending on what is selected on this picklist it will automatically copy the email value on the corresponding field to the Email field. 

My question is, how can I add another email option (assistant email) to this pick list so it gets copied to the Email field? 

So far what I have is: 

1- Create assistant email custom field 

2- Add assistant email to the picklist values of npe01__Preferred_Email__c 

3- ??? 

I am not sure what the process is that once the contact is updated/created it know how to relate the picklist value of npe01__Preferred_Email__c to the corresponding of the 3 email fields and then copies that value to the Email field. 

It is not a formula field on the Email field. 

Any help would be appreciated. 

Thank you, 

Staff at my organization have begun sending some emails from an org-wide email address, which is great, but unfortunately replies to those emails are also coming to that sending address, rather than to the staff who initiated the email. I would like staff to be able to manually configure the reply-to while creating a list email or email template (either will do) 

What I've tried: I've read (

) that you can add a reply-to email address, but I am struggling to do so. I see the Reply-to field visible in the List Emails Object (Page Layout), but when I preview and view actual List Email records, the field is not visible. It's also, strangely, read-only, and I can't seem to change that. I have reviewed all settings on my profile related to emails and didn't see any permissions-related explanations.  

Any advice on this would be appreciated! Or any ideas about workarounds that we could use to approximate this outcome. I am pretty familiar with Flow, and considered building a screen flow that would fill a parallel purpose, but I couldn't find a field to map the reply-to email to once I collected it.  

#Trailhead Challenges

 When I search for a report in the search box, no matter what string I type—even if the report exists in one of the folders—the search box does not return any results when I search and press Enter. Am I missing something, or why isn’t the search working?  

@Salesforce Administrators and Developers@Salesforce Administrators & Developers@Data Quality & Management

 Hi, is it possible to assign a different profile to a user after they’ve been created in the system, based on certain conditions in their related Contact record?