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Olá pessoal! Estou na trilha "Comece a usar Prompts e Prompt Builder" e me deparei com um problema que não sei como resolver. Segundo a plataforma, para ter acesso ao Prompt Builder, preciso ter alguma dessas opções: Einstein for Sales, Einstein for Platform ou Einstein for Service, porém não sei como ter acesso a isso. Alguém sabe como liberar isso? Caso contrário não conseguirei avançar com meus estudos nessa área.  Agradeço desde já.    Hello everyone! I’m following the trail “Get Started with Prompts and Prompt Builder” and came across a problem that I don’t know how to solve. According to the platform, to access the Prompt Builder, I need to have one of the following: Einstein for Sales, Einstein for Platform, or Einstein for Service. However, I don’t know how to get access to any of these. Does anyone know how to enable this? Otherwise, I won’t be able to move forward with my studies in this area.

Thanks in advance!   

4 answers
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Ola a todos, sei que e uma duvida de iniciante, mas estou tendo dificuldades para criar um novo playground para validar exercicios no trailhead. 

Alguem consegue me ajudar nessa? 

 

Muito obrigado 

 

#Trailhead Challenges  #Trailhead Playground

1 answer
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 Can we migrate the old approval process using the 'Migrate to Flow' button? How should we handle this in light of the upcoming release updates?  #Flow #Salesforce Admin #Salesforce Developer #Salesforcecommunity

 

Please clarify!! 

 

 Thanks 

 

#Flows

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I’m working with Permission Sets to grant users access to a custom object and its fields. I’ve assigned the Permission Set to the users, but they still can’t see or edit the records. I’ve double-checked that the Permission Set includes the necessary object and field permissions. What other factors should I check to troubleshoot this issue? Could it be related to profiles, sharing settings, or something else? Any advice would be appreciated!

Thanks in advance! 

 

#Trailhead Challenges

1 answer
  1. Sushil Kumar (UKG) Forum Ambassador
    Today, 1:27 AM
    Sharing settings would be the next thing to check. If org wide default is private, they can’t see the records unless they are owner or above the hierarchy of owner.
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Hi everyone,  

 

I'm trying to create a basic hello world Experience Cloud site using Build Your Own (LWR) in my sandbox org. 

 

My user is System Administrator, but is unable to retrieve any "Network" metadata files, e.g. <site>.network-meta.xml. 

The behavior happens either via cli with package.xml, or through visual studio code "Org Browser" -> "Retrieve this Source from Org".  

 

It always fails with error: "You do not have the proper permissions to access Network."  

  

All other metadata types retrieval work without any issues.  

  

It seems to be a permission setting, so presumably some configuration is missing/disabled for the site or user or sandbox. But all configurations seem correct as verified by multiple Salesforce Developers. 

 

Anyone who experienced the same, or who knows what I am doing wrong? Any help is appreciated here.  

  

================================================================ 

Repro Steps:  

   

In visual studio code with Salesforce CLI integration:  

 > SFDX: Create project -> Standard  

 > SFDX Authorize an org -> Sandbox -> login with sysadmin user  

  sf org:login:web --instance-url <sandbox-url>  --set-default  

 -> sf org open  

  

In sandbox:  

 -> Navigate to Setup -> Feature Setting -> Digital Experiences -> All Sites -> New -> Build Your Own (LWR)  

 -> Navigate to new website -> Administration -> Members -> Ensure "System Administration" is on list of Selected Profiles.  

  

In visual studio code with Salesforce CLI integration:  

 -> Navigate to Org Browser  -> Go to Networks folder -> Click "Retrieve this source from org"

  

Expected:  

 - Successfully retrieved Network file.  

  

Actual

:   

Error: "You do not have the proper permissions to access Network."

   

Similarly, just running this command, also fails, and only fails with Network metadata files: 

> sf project retrieve start --source-dir force-app/main/default/networks/<site>.network-meta.xml --ignore-conflicts  

  

Note: It is specifically the metadata of type Network that encounters the issue. All other metadata types retrieval work correctly and without any problems: "Network Brandings", "Sites", "Apex Classes", "Lightning Web Components", "Permission Sets".  

Note: I can run "sfdx force:data:soql:query -q "SELECT Name, Status FROM Network" -u vscodeOrg" without any issues.   

  

Note: 

When troubleshooting, I also made sure these configurations were set: 

 

 - Double Check System Administrator profile has "Modify Metadata Through Metadata API Functions" set to True  

 - Double Check System Administrator profile has "Create and Set Up Experiences" set to True  

 - Double Check System Administrator profile has "Access Experience Management" set to True  

 - Double Check System Administrator profile has "Manage Dev Sandboxes" set to True  

 - Double Check System Administrator profile has "Manage Experiences" set to True  

 - Double Check Setup -> Feature Setting -> Digital Experiences -> Settings -> "Enable Experience Workspaces" set to True  

 - Double Check Setup -> Feature Setting -> Digital Experiences -> Settings -> "Enable ExperienceBundle Metadata API" set to True  

 - Update salesforce extensions  

 - Modify package.xml to only include "Networks" type 

 

============= 

Anyone who experienced the same, or who knows what I am doing wrong? Any help is appreciated here. 

 

=============  

 

Salesforce Experience Cloud Sandbox Permission issue with metadata type Network :

 

Screenshot 2025-06-30 at 11.36.27.png

 ============= ============= ============= ============= ============= 

I also saw this related post, but I couldn't make any progress based on the answers there: 

https://trailhead.salesforce.com/trailblazer-community/feed/0D54V00007XAHb4SAH

1 answer
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so basically i am trying to complete "Bring External Data into the Contact Page Layout" in the "become an agent blazer champion" course 

 

in the data cloud related list while making new data cloud related list enrichment i am un able to add "ExternalReservation" field in "data cloud object" 

 

pls help  

i cannot use External reservation in data object model

 

 

datacloud2.png

 

 

 

#Data Management

1 answer
  1. Today, 1:11 AM

    Hi , 

     

     

    I figured this one out. I'm not sure why it happens, but something with new playgrounds created today. Here are the steps to fix:

    1. Click the App Launcher, type data, then click the Data Cloud app.
    2. Click the Data Model tab.
    3. Click the ExternalReservation record.
    4. Click the Relationships tab next to the Details tab.
    5. Click the Edit button in the Relationships section.
    6. Check the box to Show inactive relationships.
    7. Update the mapping to Contact records to be Active.
    8. Click the Save button.

     

    Hi , I figured this one out. I'm not sure why it happens, but something with new playgrounds created today. Here are the steps to fix:Click the App Launcher, type data, then click the Data Cloud app.

     

     

     

    You should now be able to create the related list. My apologies for no screenshots for steps 6-8. Didn't catch it as I went, and afterwards, it takes forever to load the ExternalReservation's Relationships records. 

     

    https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000SYdAe0AL

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Edited: I found the reason. Turn out there is one topic in my Agentforce that I am not allowed to used (or maybe that topic has some errors). I deleted  that topic and things turn back to normal. 

--------------------------------------------------------------------------------------------------------------------------------------------- 

I am encountering an issue with Agentforce. Has anyone experienced this issue or know how to resolve it? Any insight would be greatly appreciated. 

 

Problem: When working in Agentforce (Default) via Agentforce Builder, and in the Agentforce chat in the Coral Cloud Resorts app, I receive the error:"Something went wrong. Refresh and try again." . However, if I create a new agent, this error is not appear and the new agent seems work well.

 

Org/Account Details:

  • Account: Datacloud Playground (launched via sf org open)
  • App: Coral Cloud Sample App
  • Both environments point to the same account.

User Setup:

  • User License: Salesforce
  • Profile: System Administrator
  • Permission Set Assignments (active):
    • Data Cloud Admin
    • Agentforce Default Admin
    • Prompt Template Manager
    • Agentforce Service Agent Configuration
    • Access Agentforce Default Agent
    • Coral Cloud
  • Permission Set License Assignments:
    • Agentforce (Default)
    • Agentforce Service Agent Builder
    • Data Cloud

Troubleshooting Steps Already Taken:

  • Disabled and re-enabled Agentforce Agents and Einstein Setup
  • Deactivated and reactivated Agentforce (Default)
  • Cleared browser cache (Google Chrome)
  • Signed out and back in
  • Tested on both Google Chrome and Microsoft Edge
  • Checked event logs (only see: "Message sent: Something went wrong. Try again.")

Thanks in advance! 

 

#Agentforce  #Trailhead Challenges  #Trailhead

4 answers
  1. Today, 12:04 AM

    I found the reason. Turn out there is one topic in my Agentforce that I am not allowed to used (or maybe that topic has some errors). I deleted  that topic and things turn back to normal.

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Hi Salesforce Knowledge Team, 

 

the new Table of Contents feature is great, however if there are no headings it

shows an error / warning

that there are no headings available so no TOC can be generated. So far so good. 

 

However this message is

also displayed on published articles

which makes no sense in my opinion - a user who views an article or maybe even a customer cannot just add headings to the article.  

TOC question: Is the

 

For published articles the TOC element should not be shown at all if there are no relevant headings I think. 

Is this intended behavior? Is it planned to change this? By when? Or is there a hidden setting to enable "do not show on published articles if empty"? 

 

For us

we cannot use the TOC feature until this issue is resolved

I have

created a new idea for it: Hide Table of Contents if there are no headings in published articles | IdeaExchange

If others are also having this issue feel free to vote. 

 

1 answer
  1. Jul 2, 11:57 PM

    Yeah...I wholeheartedly agree on this one. Some articles just won't have a heading structure at all, and the warning is just jarring.

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