We observed that hold, resume and other telephony events are available during a one to one call however, when in a three way call Salesforce does not seem to trigger any telephony events mentioned in the toolkit API documentation. Has anyone been able to achieve this as part of any SCV implementation.
If not, is there a timeline when this would be available ?
I am a member of Trailhead Help, Could you please let us know if you have followed the above suggestion and the issue is resolved? If yes, please mark that response as the best answer which helped you to resolve and close this thread.
If you are still facing any issues with this unit , please kindly provide a few more details of the badge & URL on which you've got stuck and the error message would be helpful.
Looking forward to your response :)
Thank you !
++TrailheadHelpFollowUp
Did anybody face this issue? When I'm testing the "messaging" from Embedded service deployment settings, and hit chat icon and send a message, the chat window just blanks out and no messages are received from this test vf page to salesforce agent.
Hello.
We are currently using MIAW (Messaging for In-App and Web) to respond to inquiries from end users. For example, is it possible to automatically launch a chatbot when there is no activity from the end user on the FAQ site for a certain period of time (such as after 1 minute of opening the FAQ site)?
Thank you very much for sharing this information.
Once the feature is released, it appears we will be able to display a prompt that guides users to the chat based on the duration of their visit to the site. We will review this internally. Your support is greatly appreciated.
I can't seem to continue to this module https://trailhead.salesforce.com/content/learn/modules/data_security/data_security_objects?trail_id=force_com_admin_intermediate
I already recreated a playground but still can't find the Recruiting/Recruiter app.
I can't find the Recruiter/Recruiting app it keeps mentioning. Is there a pre-requisite before I can complete this module?
Thanks for your help.
#Trailhead Challenges
Hi ,
Are you using the following special developer org?
https://trailhead.salesforce.com/content/learn/modules/data_security/data_security_org
Hello community,
How do I resolve this issue, "
We could not find the following input value setting in the 'Submit Position for Approval' action: Approval Process Name Or ID: {!Submit_Position_for_Approval.entityId}".
Trailhead:
Create Automation for Submitting Positions for Approval
Regards,
Robert
Error creating agent : java.lang.IllegalArgumentException: An error occurred while checking for user with id: EinsteinServiceAgent User More Details: ERRORS : An error occurred while checking for user with id: EinsteinServiceAgent User WARNINGS :
#Trailhead Challenges
Hi ,
Putting this here for anyone else that might run into this issue:
Where the instructions note to Define the settings of the agent as follows: "
EinsteinServiceAgent User"
Do NOT type in "EinsteinServie Agent User." There is a drop down box in the field, make sure you use the drop down menu and select "EinsteinServiceAgent User (
coral_cloud_experience_agent.hrzjyzoop6jg@orgfarm.com) or whatever the choice is.
https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000SY6V0
いつも大変お世話になっております。
つたない内容であったらすみません。
データ管理の担当者が増えたため、新たにDataloaderをインストールしました。バージョンは63.0.0です。
使用の際にデスクトップ上にショートカットを催促され作ったのですが、数日たつとショートカットが無効なリンク扱いになり再度ショートカットを作るよう促すポップが出る事象に悩まされています。
何度作り直しても数日たつと無効化されてしまうのですが同様の現象が起きた方いますでしょうか。
また、何か対策できる方法ご存じの方おりませんでしょうか。
さん
この新しいバージョンのDataloaderですが、OneDrive上にインストールされてませんか？