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5 answers
  1. Today, 6:16 AM

    HI @JAHNAVI M R

     

    I am from the Trailhead Help Team. Can you please confirm if you're still seeing an issue? If yes, please help us with the Trailhead module and share the URL of the unit 

     

    Thank you!

    ++TrailheadHelpFollowUp

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I have created two different orgs because the first org was giving me this problem, I have done everything on the instructions. My lens has the same results as the lens shown in the trailhead. However when clicking very step it gives me this error : "There was an unhandled exception. Please reference ID: KSSDQRSB." 

Please Help me 

 

#Trailhead Challenges

2 answers
  1. Today, 6:09 AM

    HI @Rodrigo Mendes

     

    I am from the Trailhead Help Team. Can you please confirm if you're still seeing an issue? If yes, please help us with the Trailhead module and share the URL of the unit.

     

    Thank you!

    ++TrailheadHelpFollowUp

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4 answers
  1. Jun 24, 2:57 PM

    Hi, @JAHNAVI M R

     

    This is a common mistake that occurs because many previous Challenges were held on the same Playground. Most likely, in one of the previous Challenges, there was a task to create a Trigger or Validation Rule, and now it is affecting your current task. 

     

    So, how can you solve this problem? There are three ways to resolve it.

     

    I. Click Gear Icon --> Setup  --> Object manager --> Oppurtunity --> Fields & Relationsships --> Close Reason --> Edit --> Picklist (Multi-Select) Options --> Deselect the checkbox “Restrict picklist to the values defined in the value set”. 

    II. You can go to the corresponding object and check if there are any related Validation Rules:

     

    1. Click Gear Icon --> Setup --> Object Manager

    2. Select Opportunity object and from the left side menu click "Validation Rules":Hi, This is a common mistake that occurs because many previous Challenges were held on the same Playground.There should be no Validation Rules here. If there are any, you need to deactivate/delete them. 

     

    Additionally, there might be a Trigger created. To view your list of Triggers, you can on the menu search field type "Trigger" and select "Apex Triggers":trigger.jpgHere you should also not have any triggers. If there are any, they can affect your Opportunity object. 

     

    III. You can create a new Playground and complete this task there.

    To do this:

    1. Login Trailhead Site

    2. Open "Hands-On Orgs"

    3. Click "Create Playground"

     

    After waiting a few minutes, a new Playground will be created. 

     

    !!! Also too, make sure that all Challenges from this topic are completed in the same Playground. Each subsequent Challenge builds on the previous one.

     

    Sincerely, 

    Mykhailo Vdovychenko 

    Bringing Cloud Excellence with IBVCLOUD OÜ

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Challenge Not yet complete... here's what's wrong: 

We can't find all of the expected emails were restored. Make sure you've identified all contacts affected by the data corruption event. 

 

#Trailhead Challenges

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5 answers
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I can't seem to continue to this module https://trailhead.salesforce.com/content/learn/modules/data_security/data_security_objects?trail_id=force_com_admin_intermediate

  

 

I already recreated a playground but still can't find the Recruiting/Recruiter app. 

 

I can't find the Recruiter/Recruiting app it keeps mentioning. Is there a pre-requisite before I can complete this module? 

 

Thanks for your help. 

 

#Trailhead Challenges

2 answers
  1. Today, 6:06 AM

    Hi Keiji, Yes I've completed that module you've provided using the same developer org on the module I have issue with.

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Hi all,  

 

I need directions on the best route to take. My team wants to add a list of contacts to salesforce. However, at this point, they do not want to link them to an account. When I try to user the download them, it requests an account info. But, I read it is possible.  

3 answers
  1. Today, 6:05 AM

    Hi @Roberta Stoudemire

      

    Please verify the relationship between Account and Contact, if the relationship is set to masterdetail then you won't be able to insert Contact without Account Name. 

    If this is the case just try by changing it to lookup relationship. 

    Hope this will help you  

     

    Thanks  

    Pranay 

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