I am trying to give my manager ability to see who has subscribed to reports? he can add subscribers to reports and has the premission - "Subscribe to REports" Add Recipients.. he has has full Manager Permissions on the Folder in which the report exists.. He still cannot see subscribers to reports however.
i see this Manage CRM Analytics Subscriptions Permission in the ORg but when I try assign to Manager it wont allow saying the User License does not allow assignment of that permission
#Reports & Dashboards #Security #Manage Subscriptions
Divya Chauhan (Kcloud Technologies) Forum Ambassador
Hello @Una Egan
The 'Manage CRM Analytics Subscription' permission you specific to CRM Analytics and likely won't apply to standard report subscription, which could explain why it's blocked due to license restrictions. Follow the steps below for that-
1. Check the manager has 'View All Data' or 'View Setup and Configuration' permission as they are needed to see subscription details in Setup>Scheduled Jobs.
2. Confirm the manager's license support for report management. Some licenses limit access to subscription visibility.
3 .Go to Setup>Scheduled Jobs. If the manager can't see this, the issue is likely a permission or license mismatch.
4. Create a permission set with 'Scheduled Report 'and 'View' Setup and 'Configuration'Thenn assign it to the manager.