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Hi Everyone I got the requirement from client End to Trigger an email with client Custom API. 

Can Anyone suggest how to Achieve this.  

#Marketing Cloud

2 answers
  1. Today, 4:15 AM

    Hi @rahul verma

     

     Please refer to Cameron Robert's video, which explains how to trigger emails in SFMC using APIs. The video covers both Postman and code-based methods. You need to create API endpoints in SFMC (via an installed package), set up a Data Extension with the required fields, create a Journey, and then share the endpoint details with your client. 

     

    https://www.youtube.com/watch?v=vSxESMOlnaI

     

    Thank you

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Hi, 

 

I created Salesforce Support ticketes in My Cases by selecting a particular Org linked with my offical email. 

When I click Select Org button, screen pop up doesn't appear. On checking Manage Org under My Cases, it shows only my trialhead.  

Client orgs are not available to create new ticket or view existing tickets. 

 

Why I can't I see Trailhead Orgs under My Cases?

 

 

 

#Trailhead

1 answer
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I'm building a screen flow where I fetch multiple Contact records using a Get Records element and display them in a Flow Datatable using Screen flow

.  

One of the fields in the object is a picklist called Language__c, which uses a Global Value Set with values like

en (label: 英語), ja (label: 日本語), zh-CN (label: 中国語(簡体字)), and zh-TW

(label: 中国語(繁体字)). 

The problem is that in the Flow Datatable, it shows only the

API values (like en, ja) instead of the labels

in Japanese.  

Since flows don’t provide a way to directly get the picklist label, I tried creating a formula resource using a

CASE() statement to map API

values to their corresponding labels. This works inside a loop, but it feels inefficient to repeat this for each record.  

Is there a better or more dynamic way in Flow to resolve picklist API values to their user-facing labels

(without Apex)

?  

Ideally, I'd like to avoid hardcoding mappings if there's a scalable alternative. Appreciate any suggestions! 

Thank You! 

Flow Screen Input Component: Data Table

 

 

 

#Salesforce Developer  #Salesforce Admin

1 answer
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Hello everyone,

 

Would you be able to help me on this one please, How to set the width and height of the chat widget in Messaging for In-App and Web while deploying it on a website. 

 

I know we can set the width and height using below parameters in case of Embedded chat deployment but how to do it for Messaging for In-App and Web deployment.

 

  • embedded_svc.settings.widgetWidth = "..."
  • embedded_svc.settings.widgetHeight = "..."
7 answers
  1. Today, 3:32 AM

    Chat widget size is now customizable in Embedded Service Deployment branding. Now, does anyone know whether we can customize the size of the chat icon itself? 

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the message states "looks like one of the role play agent topics contains actions.  Ask you Salesforce admin to remove any actions from the topic, then try again.  

 

#Trailhead Challenges

1 answer
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I wanted to use current date in prompt builder, however, it displays the current date as being in 2023. I've used phrases such as today's date, current date. Not sure where it is picking up this date...I've tried in both our prod and sandbox instance, they are slightly different dates but both in 2023..  

 

#Agentforce

2 answers
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fail in first phase of admin certification study:the page in Playground atarter always be forzen,so I can't install the dreamhouse package,does anyone know how to handle? ia there another place I can get the dreamhouse organization? 

  

playgroud startser page frozen

 

 

图像 (14).png

 

 

 

#Saleforce Administrator  #Salesforce Admin

2 answers
  1. Today, 3:08 AM

    I have installed from APP exchange marketplace, thank you

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Good day! 

 

I am trying to build out an ARC graph using two nodes of Account Account Relationship, and I noticed that records are being repeated (denoted by red arrows). How do I get a similar result without the duplications?

How to remove duplicate records in ARC Graph

 

 

Screenshot 2025-06-28 at 7.38.44 PM.png

 

 

 

#Financial Services Cloud

1 answer
  1. Today, 3:02 AM

    Hi, 

    Can you pleas try following steps? 

    I hope it helps. 

     

    Steps for an Administrator to Configure this in the ARC Graph:

    1. Navigate to Relationship Graphs:
      • In Salesforce Setup, use the Quick Find box and search for "Relationship Graphs".
      • Select "Relationship Graphs".
    2. Edit Your Existing ARC Graph:
      • Find the ARC Graph definition you are using and click "Edit".
    3. Go to the "Display" Tab (or "Nodes" Tab, depending on ARC version):
      • In the graph configuration, look for the tab where you configure the display settings for your nodes. It might be labeled "Display" or be within the individual "Node" properties.
    4. Enable "Show Duplicate Records" and Select a "Unique Identifying Field":
      • For the specific node that is showing duplications (likely the AccountAccountRelation node or the target Account node reached via AccountAccountRelation), look for a setting called: 
        • "Show Duplicate Records" (this might sound counter-intuitive, but enabling it allows you to then consolidate them).
        • Below this, you should find a field called "Unique Identifying Field".
      • Crucial Step: Select a field from the Junction Object (AccountAccountRelation in your case) that makes each instance unique for the purpose of differentiating the junction object records themselves
        • What to choose for Unique Identifying Field on AccountAccountRelation:
          • Often, you might choose Id of the AccountAccountRelation record itself.
          • Or, if you have specific custom fields on AccountAccountRelation that differentiate the various links (e.g., a "Relationship ID" or a "Relationship Start Date" if different start dates create distinct links), you could use that.
          • The key is that the field you select here will be used by ARC to collapse those individual junction records into a single visual representation of the connected node.
    5. Save Your Graph Configuration:
      • After making these changes, save the updated Relationship Graph.
    6. Refresh the Record Page:
      • Go back to the record page where the ARC graph is displayed and refresh it. You should now see the duplicate AccountAccountRelation entries consolidated into a single node for the connected Account.
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