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 Hello. 

We are currently using MIAW (Messaging for In-App and Web) to respond to inquiries from end users. For example, is it possible to automatically launch a chatbot when there is no activity from the end user on the FAQ site for a certain period of time (such as after 1 minute of opening the FAQ site)? 

#Trailhead Challenges

#Trailhead Challenges

the data source object not available in the additional condition for filter records 

Hi Team, I am stuck on a Trailhead course:

1. Become An Agentblazer Champion: Bring External Data into the Contact Page Layout

I cannot figure out what I have done wrong

#Trailhead Challenges

Hi Guys, We are using global state and country picklists on one of our projects. We discovered that not many countries have states defined in the Salesforce global state and country picklist. One requirement is to allow users to manually enter states or provinces for some countries because there are no consistent standards. We also have a legacy data migration requirement where states were entered incorrectly for some international countries. I want to know how to handle this situation: on our online forms, we want users to type in states and provinces if they don't match the standard list, and for data migration, how do we record states that are not part of the standard? I dislike using a custom field to manage this, but how do you handle exceptions to the state and country picklist feature? @Admin Tricks@Admin Addicts

I've tried this numerous times, and I'm still getting the same error.  I'm not sure what step I missed. Please advise. 

Thanks 

 In the 'New Prompt Template' step, the option 'Sales Email' does not appear under 'Prompt Template Type  

I am going through Trailhead, largely the Salesforce Associate Trailmix. (I'm a PM working with SF SME's and so am not looking for in-depth knowledge.). I got to a module that wanted me to install apps and packages. It wanted me to Connect an Account and use Salesforce. I did not have a Salesforce account so I signed up for a 30-day trial.  

I got the email, verified the account, answered the questions. And when I go to connect to Salesforce it says (like it does anytime I do this with any software for the past 40 years) that it doesn't recognize me or my password. One minute after setting it.  

Do I need this 30-day trial? And why isn't it accepting my login credentials? I am using Edge and double-checked my credentials in the Password manager. They are spot on. But Salesforce refuses to acknowledge them. So, currently stuck in a doom loop.  

I'm completing the challenge 3 requirements in the Agentforce for service superbadge.

I keep getting the error:

Error resolving Einstein Search retriever: Default_KA_Coral_Cloud_Experience_Age_Retriever_1Cx_tFN911f8f6c. Please try again.

The two data library status are stuck at not started.

The search index fields are blank.

I have tried deleting and saving the data libraries.

I have also tried using incognito mode

I have waited hours hoping that it will resolve itself like I've seen here but nothing.

Please help.