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Showing This error "Error creating agent : java.lang.IllegalArgumentException: An error occurred while checking for user with id: EinsteinServiceAgent User More Details: ERRORS : An error occurred while checking for user with id: EinsteinServiceAgent User WARNINGS :" when I am filling  the field of Agent User  

#Trailhead Challenges

estou na poarte de criar filtros para os relatorios porem da erro que nao tem o filtro mesmo tendo: 

Não foi possível encontrar o filtro para 'Setor' igual a Energia no relatório 'Status do caso'.

#Trailhead Challenges

Using the new Mule Email Sent. It works if I put static text in the content, but if I use "payload.body", it gives me the error "Error while sending email: mark/reset not supported" when I execute the send command.     It doesn't even matter what the payload is, it can be a string, HTML it does the same thing.    I also tried to put payload.body into a variable and set MIMETYPE = text/html, same error.  Anyone know what I am doing wrong?     

Hello, I have completed the Trailhead Guide to creating Initial Submission Actions but get the following error:    The initial submission action is not correct for the 'Discount Approval Process'. VP approval does not appear to be required for discounts over 40% for step #2 in the process.

I have included a screenshot of my initial submission actions in the attachment. Thank you.   

Hi Folks, 

We are looking to create a report that can do the following: 

1. Contacts that gave between July -September 

AND 

2. Contacts that gave a second Year End gift - so between November-December 

They then want to import those contacts into a campaign. 

A joined report can show me both of those opportunity lists, but it seems like a manual cross check, which is daunting. I also looked at doing a filter for contacts that gave between July-Sept, gave 2 gifts that year, and are not recurring donors. But there are still a bunch of outliers that just randomly gave an additional gift that year, not necessarily year end. 

Any insights would be greatly appreciated!

Hello all, I am trying to retrieve a layout in FSL through package.xml from the Work Order object but the layout cannot be found. 

I tried retrieving sing this: 

<types>

    <members>WorkOrder-FSL Work Order Layout</members>

    <name>Layout</name>

</types>

Does anyone know what is wrong with this? Thanks.

Screenshots:

TL;DR: In need of specific instructions to enable SMS-based login with SMS TOTP for Experience Cloud

Hello – I am seeking support from this community to implement a specific login option for Experience Cloud.  Getting this solution implemented will benefit thousands of deserving families served by our client.  

What we need to set up:

Users need to login to Experience Cloud via their mobile number (not an email address).  For identity verification, users need to receive a TOTP (time-based, one-time password) texted code (via SMS, not a third party authentication app). 

Though I have searched the Help documentation and Trailhead for hours trying to solve this on my own, I simply cannot find a clear set of instructions for what to do anywhere.  Everything I do find takes me to instructions for a different option than what we are trying to implement. 

1. Salesforce NPC with Experience Cloud 
2. We will have both Customer Community and Customer Community Plus users using this feature 
3. We have paid for Available Identity Verification Message Credits (a Usage-based entitlement), and our Company Information page shows that they are present in our org. 
4. I have the Login by phone number option configured in the Administration Settings > Login and Registration > Login Page Setup, but cannot figure out how to get the texted code sent out. 
5. We are not planning to implement self-registration at this time, if relevant.  Our clients are willing to do what they need to do on the backend to set up individual users. 
6. We are also implementing an SMS app for other purposes in the project. It’s not my understanding that Salesforce requires use of a third-party SMS provider in order to enable SMS/TOTP, since we paid for those – but if that’s how we need to do this, that’s how we’ll do it. 

I have already consulted with Experience Cloud experts within my own organization; it just has not come up on any project before.  SMS authentication is not my personal area of expertise either.  I would greatly appreciate a set of clear instructions – where to go, what to enable or configure, ideally specific and making no assumptions that I’ve had previous experience with Mobile Identity or Salesforce Identity or any of those other products. 

If you don’t have those details, but you have hints, or are willing to @mention someone you think may know  how to do this, that would be great too! 

 When I get the details and confirm it’s working, I’ll gladly share any learnings for anyone who finds themselves in this situation in the future! Thank you for your support!