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I am preparing for the Agentforce Specialist Exam. Where can I find updated and authentic prep material? Should I rely on official resources, or should I try practice exams for understanding exam format and structure which is better for exam preparation 

 

#Agentforce

6 answers
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I'm working on a Salesforce Flow and trying to set up a "Send Email" core action. I used variables called {!EmailBody} and {!EmailSubject} to fill in the email body and subject fields. But I'm getting an error that says: 

 

"The data type of the resource you entered isn't compatible."

What could be causing this issue, and how can I fix it so that my flow can send the email correctly?** 

 

 

#Trailhead Challenges

3 answers
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Add Job Posting Site to the Recruiting App

  1. From Setup, click Home.
  2. Type app manager in the Quick Find box and select App Manager.
  3. Click next to Recruiting and select Edit.
  4. Click Navigation Items.
  5. In the search box, type Job.
  6. Select Job Posting Sites and click the right arrow to move it to Selected Items.
  7. Click Save.
  8. Click the to return to Setup.

#Trailhead Challenges

5 answers
  1. Today, 6:33 AM

    @Rajesh Thoutam

     

    You should install Recruiting App Package, like as mentioned in the 1st Challenge of this Unit: 

    Install the Unmanaged Package

    1. Once you know the username and password for your hands-on org, click this link to begin installation.
    2. Log in with the username and password for your hands-on org.
    3. Select Install for Admins Only, then click Install.
    4. Once you get an Installation Complete message, click Done. You should receive an email saying your installation was successful.

    Sincerely, 

    Mykhailo Vdovychenko 

    Bringing Cloud Excellence with IBVCLOUD OÜ

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I am attempting to install the "Knowledge Dashboard Pack for CRM Analytics" application in the “Full Sandbox” environment using the below link, but encountered a failure with an error message "App construction failures".

https://appexchange.salesforce.com/appxListingDetail?listingId=a0N4V00000IEUCaUAP

 

Despite following the documentation  available on the website, the issue persisted even after attempting to uninstall and reinstall the application. Interestingly, when replicating the exact steps in the Developer Pro Sandbox, the installation was successful, and the application functioned as intended.  I don't know if anyone come across or utilize this app.

Any help on this will be greatly appreciated!  

 

@Leon Kempers - Please do check this issue. 

5 answers
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Is it possible to get the Outlook meeting id to use in a custom Lightning Web Component for the Outlook add-in? With the meeting id, the meeting transcript could be retrieved from the Microsoft Graph API. The clients:hasEventContext interface seems to provide only start and end dates.

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カスタムオブジェクトのレコードの関連リストに格納するファイル数について、 

10個以上を添付したいと要望がありました。 

 

以下のヘルプを見ると、サポートに依頼するとファイル個数の制限を増やせるということでしょうか? 

https://help.salesforce.com/s/articleView?id=000390437&type=1

 

ご存じの方がいましたら教えてください。 

LEXでsalesを使用しています。

2 answers
  1. Today, 6:28 AM

    @優貴子 川戸さん 

     

    このヘルプの制限は一度に10個のファイルを選択した場合だと思います。 

    例えば15個んのファイルがあっても、7個と8個に分けて添付すれば問題ないとは思いますが、一度に15個同時に処理する必要があれのであれば、サポートに依頼する必要があると思います。

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1 answer
  1. Divya Chauhan (Kcloud Technologies) Forum Ambassador
    Today, 6:24 AM

    Hello @Vijaylaxmi Mathpati

     

    If the total records aren't updating after uploading the PDF to Data Cloud via AWS S3, try these steps-  

    1. Go to Data Cloud -Data stream and verify if the ingestion is completed or still processing.  

    2 . Ensure the DLO schema matches the expected structure in Data Cloud.  

    3.Confirm that S3 access settings allow Salesforce to read and process the file. 

    4. Go to setup -Monitoring -Data Load Logs to see if there are any errors or delays. 

    5. Sometimes records don't updateautomaticallyy a manual refresh in Data Cloud Explorer.

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Getting this error in the Dashboard Insights for Agentforce Readiness Superbadge Unit.

"Challenge Not yet complete... here's what's wrong: We can’t find the 'Executive Performance and AI Readiness' dashboard where the components are arranged in the proper sections, visually balanced, or sized properly."

 

Has anyone faced this? Any tips on fixing the layout or component sizing would be appreciated. Thanks! 

 

I'm unable to complete the Dashboard Insights for Agentforce Readiness Superbadge(Design Analytics for Visibility and Usability challenge) and facing issues placing the reports in the correct dashboard dimensions. If anyone has done, please let me knowScreenshot 2025-05-12 183136.png

 

#Trailhead Challenges

1 answer
  1. Today, 6:16 AM

    Hi @Yeshwanth Macha

    Reorder your Dashboards Reports to this: 

    1. Lead Pipeline 

    2. Inbound Leads

    3. Opportunities Won By Year 

    4. Open Opportunities By Stage 

    5. Lost Opp by Reason 

    What you have done is after 2 report you have place the "Lost Opp by Reason" Report. Instead put the 3 report there and drag and drop the "Lost Opp by Reason" at last. 

    Thanks!

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Hello, I'm looking for a way to create a Maps data layer that references / looks at all address records for a household. As far as I can tell, Maps can only pull the Billing or Shipping address for a household but cannot plot addresses from the related address records. We're trying to do this to map visits to an area and some of our households have seasonal homes in that area that are not stored in Billing address or shipping address as they aren't the primary address.  

 

#Salesforce Maps  #Nonprofit Success Pack

1 answer
  1. Today, 6:08 AM

    Hello @Emily Kanitz

     

    You're absolutely right — Salesforce Maps (formerly MapAnything), by default, only supports mapping a single address field per object (like BillingAddress, ShippingAddress, or a custom field), which limits its ability to visualize multiple related addresses such as seasonal homes. 

     

    Workaround for this. 

    Step 1: Go to Salesforce Maps Setup

    • Go to Map Configuration > Data Layers
    • Create a new Data Layer based on the Related Address object (or your custom address object)

    Step 2: Set Geocoding Field

    • Select a valid Address field on the Related Address object (e.g., Street, City, State, PostalCode, Country)
    • Salesforce Maps will attempt to geocode each record

    Step 3: Add Lookup to Account or Household

    • Make sure the Related Address object has a lookup to Account or Household
    • This will allow Maps to show the Account name in tooltips or link back

    Step 4: Add Filters (Optional)

    • Filter by Address Type = Seasonal or include all address types
    • Customize the marker/icon to visually distinguish seasonal addresses

    Step 5: Create Map Layers or Routes

    • Now, use this Data Layer in your main map to view all known addresses, not just the Billing one

    NOTE - If You Use a Custom Address Object 

    If you’re not using NPSP, create a custom object like Household_Address__c:

    • Fields: Street, City, State, PostalCode, Type (Primary/Seasonal/etc.)
    • Lookup to Account
    • Create a Maps Data Layer on this custom object

    I hope that helps. 

     

    Thanks & Regards 

    Amit Kumar

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In sandbox environments with the new summer release screenflows give an error Cannot read properties of null (reading 'forEach'). This is visible by the new display of flow components in flow builder.  

The same flow in the production environment or in other environments work just fine. 

Can anyone help me? 

 

1 answer
  1. Today, 6:05 AM

    Hello @Vere van Meeteren

     

    Yes, this issue you're experiencing — "Cannot read properties of null (reading 'forEach')" 

    — appearing in Screen Flows in sandbox environments (especially after the Summer '24 Release) — is a known issue introduced by the updated Flow Builder UI in some sandboxes. 

     

    This Is Happening because

    • Salesforce has rolled out updated screen component rendering and some JavaScript updates in sandbox orgs first.
    • This error occurs when a collection variable (likely from a Get Records, Loop, or Apex action) is null and you're using a Loop or Custom Screen Component that expects it to be a populated list.
    • In previous versions, Salesforce Flow was tolerant of null collections; now it throws a JS error when trying to call .forEach() on null.

    To confirm the issue: 

    Look for:

    • A Loop element or forEach logic in a Custom Lightning Web Component (LWC) used inside the Screen Flow.
    • A collection variable (list of records or strings) that might not be populated due to:
      • No matching records in a Get Records
      • A skipped assignment
      • Null value passed from parent flow

    I hope that helps. 

     

    Thanks & Regards 

    Amit Kumar

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