3 answers
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Hi Everyone,
In revenue cloud, I want to link the task to fulfillment order instead of order.
I tried achieving this with flow but the challenge is there is no linkage between FO and Task.
What is your suggestion on this?
#Revenue CloudI need to write one condition in flow Like 1 OR 2 AND 3 AND 4 AND 5 or is based on recordt type but when i updated same logic in flow its ot able to activate me showing error.
Can someone guide what type of logic we need to update
#Flow #Salesforce Developer
7 answers
In our ORG we have 10 service cloud Feature Licenses available, so far it had not been assigned to any users. For one of the upcoming requirement we may need Case object but not Service Console.
But I am still confused which users would require Service Cloud License?
#Service Cloud
1 answer
- If you have sales cloud license they can still use case without service cloud license.
Those users who need to use omni channel, Entitlement management, Incident /Problem management etc should have service cloud license.
For basic usage in case (case creation, assignment,escalation etc) you can do it in normal mode itself. Access can be granted using permission sets.
Thanks
Hello trailblazers.
I'm having a curious situation during the learning path exercises.
The exercise is about creating a report for the space station project.
All previous steps are validated, except for this one.
The first image shows how the exercise displays an error with the text "
The 'Supplies' report doesn't include the following column: 'Supply: Supply Name'."
The second image shows how the exercise indicates the report properties should appear.
The third image shows how it appears in the report I generated. It seems to me to be the same as the exercise, but it still doesn't validate.
I've deleted and recreated the report a couple of times, but the warning keeps showing.
Does anyone have any idea what the error is?
#Trailhead Challenges
5 answers
I am from the Trailhead Help Team. Can you please confirm if you're still seeing an issue? If yes, please help us with the Trailhead module and share the URL of the unit along with the error screenshot if possible.
Thank you!
++TrailheadHelpFollowUp
There are no options in the Primary data model object when I get to the identity resolution stage of Bring External Data into the Contact Page Layout. I am trying to select individual but nothing happens when I click on the dropdown. I have completed all prior steps and my data streams are all in success and have numbers in total records.
#Trailhead Challenges
2 answers
We sincerely apologise for the inconvenience and the delay caused.
I'm from trailhead help team. There is an ongoing issue with the badge, this issue has been fixed and deployed. However, we recommend you to create a fresh playground org to proceed further with the module. Please ensure to complete all the steps from all units in the new org.
Please navigate to the module, and you should be able to create a new playground org.
If you still see an older playground org connected, please follow the below steps to create a new org.
- Login to your trailhead account.
- Now go to 'https://trailhead.salesforce.com/users/profiles/orgs' in a new tab.
- Click on Create Playground & click 'Create'.
- As soon as the playground gets created, refresh your page and you should be able to click Disconnect next to the Data Cloud org (Starting with epic..)
Thanks for your understanding.
4 answers
Kindly check whether the flow is used inside prompt template and agent actions. Remove those references and then delete
Trying to access the Create Check-in Guest Event
flow and am receiving the error attached (Error ID: 736080051). Any advice is welcome.
#Trailhead Challenges
2 answers
We sincerely apologise for the inconvenience and the delay caused.
I'm from trailhead help team. There is an ongoing issue with the badge, this issue has been fixed and deployed. However, we recommend you to create a fresh playground org to proceed further with the module. Please ensure to complete all the steps from all units in the new org.
Please navigate to the module, and you should be able to create a new playground org.
If you still see an older playground org connected, please follow the below steps to create a new org.
- Login to your trailhead account.
- Now go to 'https://trailhead.salesforce.com/users/profiles/orgs' in a new tab.
- Click on Create Playground & click 'Create'.
- As soon as the playground gets created, refresh your page and you should be able to click Disconnect next to the Data Cloud org (Starting with epic..)
Thanks for your understanding.
I have not been able to find the Field "Is Canceled" under "Set Field Values for the Booking Records" on Update Records.
#Trailhead Challenges
3 answers
I am from the Trailhead Help Team. Can you please confirm if you're still seeing an issue? If yes, please help us with the Trailhead module and share the URL of the unit along with the error screenshot if possible.
Thank you!
++TrailheadHelpFollowUp
Hello,
I’ve been facing a strange issue on Salesforce. Whenever I post comments, they appear perfectly fine on my side — I can see them clearly when I’m logged in. However, when I open Salesforce in incognito mode or ask a friend to check from their account, my comments are not visible to them.
I’m not sure if it’s a permission issue, a visibility setting, or something else going wrong. Has anyone else experienced this? Any help or insight would be greatly appreciated!
Thanks.
#Agentforce
3 answers