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@Deepti Mendiratta

, Yes, when you share an Account with a user, it is also automatically shared with that user’s manager and managers above them (role hierarchy). 

This is because: 

-Grant Access Using Hierarchies is enabled and locked ON for standard objects like Account. 

-Any record access granted to a user (through manual sharing, Apex sharing, Account Teams, etc.) will cascade upward to users higher in the role hierarchy. 

And for your follow-up question: 

Yes, even if only the user is explicitly listed in the AccountShare table, their managers and above (based on Role Hierarchy) will still gain implicit access — even though no explicit share row exists for them.

Hi @ChatGPT Français

, ChatGPT can be a huge time-saver for Salesforce Admins, Developers, and Trainers. Many teams are already using it to streamline documentation, optimize admin tasks, and accelerate development — especially in areas like Flows, Apex, and training material creation. 

-Flow Design & Optimization: Helps design, explain, and document Salesforce Flows (screen, record-triggered, etc.). 

-Formula & Validation Rules: Writes, troubleshoots, and explains Salesforce formulas and validation rules. 

-Apex Code Assistance: Generates, refactors, and explains Apex code, triggers, test classes, and SOQL queries. 

-Security & Sharing Advice: Provides guidance on setting up sharing rules, permission sets, and org security best practices. 

-User Training Content: Creates user-friendly guides, walkthroughs, onboarding checklists, and training materials. 

-Release Notes & Communication: Drafts release notes, rollout emails, and in-app messages for new features or updates. 

-Change Documentation: Helps document customizations, metadata, and deployment steps clearly and quickly. 

-Real-world Adoption: Already used by admins, developers, consultants, and enablement teams for faster output and better clarity. 

-Prompt Templates: Users benefit from reusable prompts like “Explain this Apex class” or “Write a Flow description for users.”

I get this error but I've always seen this error even when the replay debugger worked. 

"You don't have any checkpoints enabled. Enable a checkpoint and try again."

Hi @Roberta Stoudemire, It is possible to add Contacts in Salesforce without linking them to an Account. These are referred to as "Private Contacts" or "Contacts without Accounts" 

These are some methods that you can follow to download your contacts: 

Option 1. Enable "Allow Contacts WithGo to Setup. 

-Go to Setup. 

-Search for Contact Settings. 

-Click on Contact Settings. 

-Look for the setting: 

i) Allow users to relate a contact to multiple accounts" 

ii) Allow users to create contacts without accounts" 

-Check the second box and Save. 

Option 2. Import Contacts Without Account Using Data Import Wizard: 

-Go to Setup. 

-Search and click Data Import Wizard. 

-Under the Standard Objects, click Launch Wizard next to "Contacts". 

-Upload your CSV file. 

-Map fields like: 

i) First Name 

ii) Last Name 

iii) Email, Phone, etc. 

iv) Leave Account Name blank. 

Option3. Use Data Loader 

-Just include required fields (LastName, FirstName) 

-Leave the AccountId or

Hello @Henry Akabuike, once logged in on https://trailhead.salesforce.com/, please click on the avatar on the top right corner of the page, and you will find here the link to your "hands-on orgs" page. 

Otherwise : https://trailhead.salesforce.com/users/profiles/orgs

Eric

Hello @JOSHAN JOSE 2561026 please follow the instructions of this unit 

https://trailhead.salesforce.com/content/learn/projects/quick-start-build-your-first-agent-with-agentforce/configure-an-agentforce-service-agent 

and especially the "Create the Agent" section, once Einstein Setup  & Agentforce Agents both toggled on ("Enable Agentforce Agents, Publish the Experience Cloud Site, and More" section of the unit) 

Eric

Hello @princess nisha

you are probably taking the challenge in an old playground already used on other modules, with configuration (required fields, validation rule or dependent picklist configured, closed won/lost dependant stage configuration) that are now interfering with the challenge validation.  

Please remove / adapt those previous configurations, or faster, please create a brand new playground with no interfering previous configuration (3 dot icon, next to the Launch button in the challenge section ! 

Eric

On June22 also, its not working. Same error. Did you received any solution for this.