Hello everyone,
I'm trying to configure Salesforce Surveys so that I can share public links (without requiring users to log in). I believe I've followed all the necessary steps, but I'm running into a roadblock.
🔧 What I’ve done so far:
- I created two Experience Cloud sites:
- One using the Customer Service template (Aura)
- Another using a different template (not LWR)
- Both sites are active and published.
- I gave the Guest User Profile read access to:
- Survey
- Survey Invitation
- Survey Subject
- I made sure both sites are public.
- I also tested the setup using both the Spanish and English Salesforce UIs.
❌ The issue:
When I go to Setup > Survey Settings, the field “Experience Cloud Site” shows no options to select. Neither of the created sites appears in the list, even though they are properly configured.
❓ My question:
What additional step is required to make a site show up in the Survey Settings
under “Experience Cloud Site”?
Am I missing anything in the setup process?
I’m attaching a screenshot showing that the site is published and has the required permissions.
Any help or insight would be greatly appreciated 🙏
#Trailhead Challenges #Salesforce Developer #Service Cloud