6 answers
I am currently having the same issue. If I were to disconnect my org nowadays, I do not think I can reconnect? So how can I solve this issue?
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previous module is completed but it can't find flow name why please resolved it
#Trailhead Challenges
1 answer
Eric Burté (DEVOTEAM) 
Forum Ambassador
Hello @Aditi Yadav normally the flow already exist. It seems that you did not create a specific new Custom Data Cloud and Einstein AI Playground to take the module.
Please navigate to 1st unit of the same module :
Ps : make sure you are tackling the units of a same module from 1st unit to last one.
Eric
Hi, I'm new to Experience Cloud. I have a lead assignment rule which works fine when I create a lead from Salesforce UI. But when I create the lead on the portal as a partner user, then the emails are not getting triggered to the users in the queue. Am I missing something here? Thanks in advance
2 answers
Hi Chandrika,
It sounds like the Email Delivery setting for the Experience Cloud site might be preventing the email from being sent. To resolve this:
Check Lead Assignment Rule: Ensure the rule is set to trigger for leads created by portal users (partner users).
Email Deliverability Settings: Go to Setup > Deliverability and make sure "Access to Send Email" is set to "All Email".
Check Profile Permissions: Ensure the partner user profile has the necessary permissions to trigger the lead assignment rule.
If everything checks out and the issue persists, check if any filters or automation are impacting the email sending.
Hey Guys I am about to finish to Agentforce Innovator but the Build Your Sales Coach and Service Agent Superbadge seems not to be working at all.
For Build Your First Sales Coach,
- The org is automatically connected with that trailhead.
- There is no option to create a new org or disconnect this linked org. I tried creating another playground, clearing the cache, logging in and logging out multiple times with a private window. Nothing works.
- I have enabled Data Cloud, Agentforce and Einstein too. There is no specific permission set for Sales Coach in the org.
For Service Agent Superbadge -
- Create 4 orgs, in the 4th org, the libraries are processed, but checking the challenge still gives an error of PDF missing or gives more time to process.
#Trailhead Challenges #Trailhead #Agentforce #Trailhead Superbadges
(ERROR running force:auth:web:login: spawn EPERM)
5 answers
The issue is resolved. In my case there were certain policies that my company had set in my system that was blocking the execution.
We're trying to activate a held subscriber after their email bounced 4 times. I've tried unsubscribing the contact so that I can activate them, but the contact stays greyed out. Are there any reasons why we wouldn't be able to activate a subscriber? Could it be a setting on our side, or something on the subscriber's side? Thanks!
4 answers
Hi @Georgina Arona. If this is to change one particular email address to be removed from the Undeliverable status, then the easiest method is to find the subscriber in the Subscribers List and simply change the email address to something else and then change it back to the original. That subscriber is then taken off the Undeliverable status.
Hi there,
In my JSON I still see no records or any result in the JSON output. Here are my specific entries for all fields.
Extract Tab:
Extraction Object: Position__c
Extract Object Path: Position (I assume this is the top JSON node designation)
Filter: ID Not Equal to Value: 0
Formula: Nothing
Mapping:
I have one Mapping
Extract JSON Path: Position:Name
JSON Output Path: Name
Output Data Type: JSON
Default Value: Nothing
New key/value pair
ID = Value (of a record ID of an actual position record I have)
I click Preview and Execute, it shows up with zero records. What is going on?
2 answers
Hey @Jeffery Wright
I suspect it's an issue with your filter where it's expecting a string or variable and you're giving it 0. (When you don't put quotes around the value in the filter, it expects it to be a variable.) i.e; recordId
Try changing your filter to where Id <> ''
or Id <> "$Vlocity.NULL"
Otherwise, please feel free to share your extract and mapping configuration in a screenshot!
Hello! We have a global marketing team that leverages account engagement for internal and external email communications. Before they send out any global notifications, they create an email per language, and send it out to the corresponding contacts. The ask is, is there a way to create 1 email template that when sent to a list of customers, the customer receives the email translated in their country/language preference? I appreciate any and all insight, it has been a few years since I have worked with account engagement. Thanks!
3 answers
Yes, the recipient will see their version of the content in their preferred language with 1 email via dynamic content.
While creating the dynamic content block, you need to select the field. Just make sure this field is available and contains values, example : consider Language as field then Language = French - block1, Language = Spanish - block2, so on. Also, there is a default block (where you add English as default content). If a record doesn’t have a value in the Language field, the default block will be displayed.
I have an org where it seems that all of the realtime rollups are not calculating in realtime. I would love some assistance as to why they might not be working. Thanks
Another one:
I´m trying to enable a SDR Agentforce in Opportunity Record Page (Enable Sales Coaching in Agentforce challenge ) but SDR Agentforce Component doesn´t exist to drag and drop. Could anyone help me ? I´ve confirmed the permissions but I really don´t know what could be
My screen :