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Hi all, 

 

I have configured the Agentforce bot correctly to the point I can get the site published - I even got the badge stating I had completed the challenge. But for some reason, the bot never talks to me. I always get the same error. Something is wrong with the flow. It is stating that recordID is null and I suspect that's why the bot can't connect. Does anyone know what to do here? Thanks!  

Flow not working correctly in Agentforce trailhead challenge

 

 

 

#Trailhead Challenges  #Trailhead  #Agentforce

1 answer
  1. Today, 7:50 PM

    In the route to ESA action, you should try to use the {!recordId} variable as the value for the recordId instead of the {!Route_to_ESA} variable.

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It is known that for enabling infinite loading it is necessary to wrap the data table in a parent element and define a height, ex:

 

<div style='height:300px'>

<lightning-datatable key-field="id" data={data} columns={columns}> </lightning-datatable>

</div>

but, what if I am rendering the lwc in full screen? I want to emulate the behaviour of a list view where the table fits perfectly in the screen height without having two scrolls, is that possible? I have tried several styles and it does not seem easy to achieve it without modifying the content inside the data table. hope you can help.

3 answers
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I've not worked much with disabling Release Updates once I've started the process of rolling them out in production, but that is what has happened recently.  My colleague said that we only have the option to disable something for a shot while after we start the Update, but I couldn't find any documentation as to how long a disabled Update will stay that way. 

Anyone know if, once we click disable, if it will stay that way until we choose to move forward or if there is some time limit on how long it will last? 

 

#Salesforce Admin  #Salesforce Developer

2 answers
  1. Today, 7:16 PM

    If you disable a test run of a release update, it will stay disabled until full enforcement of the release, this date of enforcement varies for each individual release update.

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Scenario:

 

We implemented Marketo a couple of years ago. Marketo and Salesforce are bi-directional sync for both Contacts and Leads. 

We have a process in Marketo which flags SFDC Lead records as 'MQL' that updates the ownership to a sales rep. 

If the record is a Contact, nothing happens. 

 

This issue:

 

We are trying to implement a process for when Marketo flags a 'Contact Record' in SFDC. We would like to be able to track if Sales team reviewed, reached out, etc. plus if an opportunity was created from it. 

What do other people do to track "action" from their sales teams on contacts who have showed enough interest to reach out? 

 

 

#Automation  #Salesforce Admin  #Data Management

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Hello! I just wanted to ask what the error is in here? I followed the steps: 

 

 

  1. Click Radio Buttons from the Input section of the palette on the left.
  2. Enter Experience in the Label field. (The API Name field will default.)
  3. Set the Data Type to Number.
  4. Click inside the Choice field, select +New Choice Resource, select Choice as the Resource Type, and fill in the details.
    • API Name: Excellent
    • Choice Label: Excellent
    • Data Type: Number
    • Choice Value: 5

 

I am unsure what to fix or do next? 

Flow Builder Choice Button

 

 

 

#Trailhead Challenges

2 answers
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I have a Custom Object - B.D Opportunities and there is a Parent Opportunity No on the RecordUpdating a field on a Parent record on  a Customer object

 

If, an Opportunity is a parent Opp and has another Opportunity related,there is a requirement for the Related Checkbox to be checked  

 

related BD Opp.png

 

I have tried to do this will a flow

bd flow.pngSo, Configure Element - Only triggered if a Record has a Parent Opportunity numberconfigure.png

 

Get Record Element

 

In the Example above the Parent Opportunity Number Opp No - 0063, on  

Opp No - 0066, equals the Opp No - on Opp No - 0063  

Get Record element.png

 

Parent Opportunity Number = Triggering B.D. Opportunity__c>Parent Opportunity Number > Opp No 

(This error occurred when the flow tried to look up records: FROM B_D_Opportunity__c WHERE ((Parent_Opportunity_Number__c = 'Opp ^ ERROR at Row:1:Column:73 invalid ID field: Opp No - 0063)

 

 

so I changed to 

Parent Opportunity Number = Triggering B.D. Opportunity__c>Parent Opportunity Number > record id 

 

Update records elementupdate records.png

 

There are no errors but it is not updating the Related Opportunity field on the Parent Opportunity 

 

I am not sure what I am doing wrong 

 

 

#Flow

4 answers
  1. Today, 7:37 PM
    Your element says find all BD Opportunities where name = ParentOpportunity.name

    . I just want to confirm here that the parent is still a BD Opportunity object record. Basically that the lookup to Parent is set also to BD Opportunities.

    If that is the case, maybe get the name out of the way and just put Id=Record.ParentOpportunity__c.

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I have a screen flow which pulls a list of Users based on a couple of parameters and then lists the user’s names in a multi-select picklist. I’m now trying to get the record for EACH user that’s chosen in the multi-select pick-list, but am not finding a way to treat the value(s) selected there as a variable. Does anyone have suggestions on how to do this? 

 

#Flow  #Screen Flow

3 answers
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My customer is currently using our live chat embedded in a custom app. They are moving to SFS mobile and require the ability to have real time chat with the different internal business groups that are existing agents. Has anyone done this? The field technicians often need questions answered while onsite and they do not want them to call. 

1 answer
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I have tried in a new playground as well but I continue to get this error when trying to complete my "Ehnance Agentforce to Act on Data with Conversational langugage" course. 

 

 

  • Because the sObjectOutputReference field is set, you also need to set the following fields: object.

#Trailhead Challenges

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