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Buenas comunidad, estoy en busca de un grupo de estudio para preparar el examen de admin de salesforce. Alguien sabe de algo o interesado/a en formar un grupo ? 

2 answers
  1. Today, 7:58 PM

    Recomienddo que sigass diferentes Comunidades de Trailblazers (buscando aquí en los grupos), o en LinkedId. Hay varias que comparten mucha información de utilidad.  

     

    Te comparto una publicación que encontré recientemente donde harán un curso para Admin, en agosto 2025.  

     

    También te invito a que sigas la comunidad de Trailblazers de CDMX y de Monterrey MX. Ahí puedes ir preguntando las dudas que vayas teniendo y/o unirte a sus grupos de whatsapp.  

     

    Espero te sea de utilidad

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Hi Trailblazers,

I’ve set up an Omnichannel Flow and configured a Messaging Channel with the appropriate queue and routing. I also created an Experience Cloud Site and embedded the Messaging Deployment correctly. All necessary configurations, including the agent status, permissions, and queue assignments, have been verified.

However, the agent does not appear in the chat session when a user initiates a conversation from the Experience Site. The bot loads correctly, but the handoff to an agent never happens, and no agent seems to be available even though one is online and configured properly.

Here’s what I’ve already checked:

  • Messaging Deployment is correctly embedded in the Experience Site.
  • Agent is active, online, and assigned to the correct queue.
  • Omnichannel Flow ends with a queue routing to a live agent.
  • All permission sets and licenses are in place.
  • Einstein Bot is configured with proper handoff settings.
  • There are no errors showing in the logs or MessagingSession records.

Has anyone experienced a similar issue or can offer guidance on what else I should check?

Thanks in advance!

2 answers
  1. Today, 7:55 PM

    Yes everything seems right. In setup. I can reach chat and all the messaging session coming in messaging session object but i couldnt connect with my agent. Btw i am open with sharing screen and find solution together. It took me a day to trying to solve issue. Thanks.

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I have performed these steps.... 

 

  1. Click Setup and select Setup.
  2. In the Quick Find box, search for and select Einstein Setup.
  3. On the Einstein Setup page, toggle the Turn on Einstein button to the On position. (Depending on your org, Turn on Einstein may already be toggled on.)
  4. Refresh the browser window.
  5. In the Quick Find box, search for and select Agentforce Agents.
  6. On the Agentforce Studio | Agentforce Agents page, toggle the Agentforce button to the On position.
  7. Refresh the browser window again to activate additional Agentforce features

But when I go to to Agentforce Builder and select "+ New Agent", I don't see an "Agentforce Service Agent" tile. 

 

All I see is  

- Create from a Template 

- Create with Gen AI 

 

Is there something obvious that I am missing here?  

 

#Agentforce  #Trailhead

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In Tableau, I was able to extract around 1 crore rows when using MySQL as the backend. But when I run the same query on Databricks, it is failing. 

 

#Reports & Dashboards

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Hello All,  

 

I have my Agentforce Specialist exam scheduled this september 2025, I am unable to reschedule in webassesor as that platform Will be not valid and exam is moving to trailhead academy. 

Can i cancel my exam and later on schedule it in the Trailhead academy portal?  

 

Please note: Agentforce specialist is a free exam and i dont have any voucher for that to schedule it again in the new trailhead Academy. 

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3 answers
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I am not able to complete this trail because of an error. See attachment. I have refreshed several times and followed the steps accurately (retried it 4 times), but without luck. Does anybody have a tip how to solve the error? 

Problems with trail: Create a Unique Account List View

 

 

 

#Trailhead Challenges

4 answers
  1. Jun 26, 2:29 PM

    Hi, @Jennifer Kwok

     

    try to create new Playground and retake this Challenge on it.

     

    To do this:

    1. Login Trailhead Site

    2. Open "Hands-On Orgs"

    3. Click "Create Playground"

     

    After waiting a few minutes, a new Playground will be created. 

     

    Sincerely, 

    Mykhailo Vdovychenko 

    Bringing Cloud Excellence with IBVCLOUD OÜ

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He realizado todo al pie de la letra. Al principio tenía un error referente al objeto Type, y tras solucionarlo solo recibo este mensaje: 

 

Whoops, looks like there was a problem. Please try again.

 

¿Alguna sugerencia? 

 

#Trailhead Challenges

1 answer
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