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I have a Record-Triggered Flow on A object that needs to re-evaluate and update related B records.

 

The Challenge: Our managed package (Exponent Case Management) has a trigger that blocks any batch update of B records, giving us a FIELD_CUSTOM_VALIDATION_EXCEPTION. It will only allow B to be updated one at a time.

 

The Conflict: Salesforce best practice says to never put an Update Records element inside a loop. However, this seems to be the only way to update the records one by one to satisfy the package's rule, as we are not able to create new objects or platform events to solve this. On a rare occasion, we might need to update up to 10 placements at once, but usually it's far fewer.

 

My Question: Given that the number of records is very small, is this one of those rare situations where it's acceptable to go against best practice and place the Update Records element inside the loop? What are your thoughts or potential risks I might be overlooking?

 

Thanks for your insights! 

 

#Flow  #Loop Variable

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Please help to delete the trailhead playground. I am facing lots of issues. The playground in the trailhead which is active is not listed in https://trailhead.salesforce.com/users/profiles/orgs.

I need to delete the current playground and create a new one.

  

Pelase help to delete the trailhead playground. Mismatch between the trailhead  playground

 

 

 

--

 

currently active in trailhead but not listed:

Reset Your Agentforce Playground Password

Follow these steps:

  • From the email, copy the username and follow the password reset steps.
  • Come back here and click Connect Playground.
  • Log in with username epic.b5581752664974916@orgfarm.salesforce.com and your new password.
  • Grant Trailhead permission to access the Playground.
  • Note: Password resets may take a few minutes. If an error occurs, wait a minute and retry with the same credentials.

 

 

 

#Trailhead Challenges

2 answers
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I completed the Trail 'Configure Agentforce for Service' and when I go to verify I get the error: "Step not yet complete in Agentforce - The 'Enable the Agentforce (Default) Agent' toggle is not enabled in your org.". 

 

I have switched on and off the toggle a couple of times and tried but still get the same error, if you have any suggestions on how to resolve please let me know 

 

#Trailhead Challenges  #Agentforce

3 answers
  1. Mar 28, 11:01 AM

    Hello @Stephen Dingle

    I’ve run into this before, and it’s usually tied to something small that’s easy to miss. Even if Agentforce is activated, make sure the agent profile is actually assigned to a user and that the required permission sets like Service Cloud User or Agent Console are in place. 

     

    Also, check Setup -> Agents to confirm that everything’s properly enabled, sometimes Omni-Channel might be set up but the actual agent configuration isn't fully complete.  

     

    Also, there’s a known issue where the UI language can affect the visibility of some setup options, switching temporarily to English can help clear that up. 

     

    Try that and reload the setup. 

     

    Also, Try disabling and then re-enabling the 'Enable the Agentforce (Default) Agent' toggle.  

    A similar error has been posted: https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000PXDqx

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I have a user who changes the Contact Owner on the Contact Record and gets this message below. Contacts are wide open for all of our users. Once the user changes the owner then they can no longer see it and lose access to it. I haven't seen this message before and curious on whats triggering it?  

 

Contact Owner Change Toast Message

 

 

 

3 answers
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In the Add Variables and Filters to Topics and Actions module agentforce agents isn't in the custom playground. It is required as one of the steps but I have created two playgrounds through the link in the first module and neither had Agentforce Agents. I can't progress here and almost ready to complete the superbadge. If anyone has any recommendations that would be great.

1 answer
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I installed Dataloader on a mac with an ARM chip. I followed the steps in the Salesforce Ben article below. Everything appeared to have worked just fine during installation. After the script ran in terminal I was able to connect my Salesforce and Dataloader. The application was open on my desktop and looked normal. I could see our objects, etc. I didn't try running any jobs. I closed the application and then attempted to open it again and it won't open. I can see in my menu bar that for a split second a couple of the icons move to the left like the application is going to open, but then nothing happens. Can someone tell me how I can get the application open again? 

 

Thanks in advance!

 

https://www.salesforceben.com/how-to-download-and-install-data-loader-a-tutorial/

7 answers
  1. Today, 9:39 PM

    I was running into the same issue, and was not satisfied with the "just use dataloader_console" answer, so I dug deeper and found an actual solution that worked for me!

    1. After unzipping the dataloader download folder, drag and drop the entire folder into your Applications folder
    2. Then continue with your installation by running the install.command file

    By just installing it in the Applications folder instead of Downloads or wherever else, the Desktop and Application icons began to work for me.

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Hi all, 

 Have followed the process for event summary :  

 

  1. Click the Event Summary element, then click Edit Element.
  2. For Value, copy and paste the following: 

    Check-in date of {!Reservation_1.Check_in_Date_c__c}, check-out date of {!Reservation_1.Check_out_Date_c__c}, for room type {!Reservation_1.Room_type_c__c}.

  3. Click outside the Value box so the Save button becomes available, then click Save.
  4. Click Activate.
  5. Close the Flow tab to return to the Setup tab.

I keep getting this error when I try to verify"It looks like the Event Summary Flow element does not have the correct Value field value." I dont understand what I am doing wrong please help :(

 

 

#Trailhead Challenges

18 answers
  1. Feb 27, 5:42 PM

    Hi, @Amy Knight

     

    Try to use this data:

    Check-in date of {!Reservation_1.Check_in_Date_c__c}, check-out date of {!Reservation_1.Check_out_Date_c__c}, for room type {!Reservation_1.Room_type_c__c}

    without "dot" symbol at the end. 

     

    Sincerely, 

    Mykhailo Vdovychenko 

    Bringing Cloud Excellence with IBVCLOUD OÜ

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I didn't change anything except I added 2 users to the Approval group.   But now the Email Template is not sending out  I checked all users have the permission and the approver set on User record to If I am approver and delegate    the templates sent yesterday?   

 

@* Sales Cloud - Best Practices *  @* Sales Cloud - Getting Started * 

2 answers
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Permission Sets

Use Sales Coach Agent and Manage Sales Coach Agent 

Unable to add user with user License Einstein Agent.

Tried with two trailhead org still same issue.

Error with Use Sales Coach Agent  : Sales Coach Agent can't be assigned the Agentforce Sales Coach User permission set license, because Sales Coach Agent's user license doesn't support it. 

17 answers
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