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Hi everyone,

I've implemented Salesforce Data Cloud and AgentForce for a mobile app project. Here's the current setup:

• My mobile app stores data in a Heroku Postgres database.
• I use the Heroku Postgres Connector to ingest data into Data Cloud.
• This data is then used by AgentForce agents to provide real-time responses.

For all my data streams, I’m using:

• Refresh Mode: Incremental
• Record Modified Date-time: Updated At Field
• Schedule Frequency: None
• Refresh Data Stream Immediately: Enabled

My goal:

I want updated user data to be available in Data Cloud as quickly as possible after an action is taken in the mobile app. Ideally, this would be real-time, but I can tolerate a short delay (a few seconds to a couple of minutes).

My current challenge:

Right now, data only shows up in Data Cloud after I manually refresh the data stream. I assumed that enabling "Refresh Data Stream Immediately" would automatically update the records when changes are detected—but that doesn't seem to be happening.

What I've explored:

• Ingestion API: I read that it can ingest data every 3 minutes, which is closer to my goal, but still not exactly real-time.

My questions:

1. What is the actual benefit of enabling "Refresh Data Stream Immediately" if I still need to manually refresh the stream to see new data?
2. Is there any other recommended method to push Heroku Postgres data into Data Cloud with minimal latency?
3. Any other Solution

I’d really appreciate any advice or best practices from the community. My goal is to ensure that AgentForce has access to the most up-to-date data from the mobile app to deliver the best user experience.

Thanks in advance! 

”Step not yet complete in Agentforce

We found more than one agent named CC Service Agent in your playground. Rename any duplicate agents.” 

Hi, when I clicked the “Verify step to earn 100points” button at the end, I got the above message. I tried to deactivate one of ”CC Service Agent", refresh it, and click the Verify button again, but I get the same error message. If anyone else has had the same situation, please let me know how to fix it.  Thank you. 

in prompt builder there is new prompt template but in it ther is no sales email in prompt email type  

#Trailhead Challenges

Hello all, 

We've been trying to launch Data capture flows from Work steps and Forms last 10th of July, but it did not work. 

Are you experiencing the sames issues or is there something we're might be doing wrong ? 

We're using Android v256.1.43. 

Thank you for your comments. 

Regards, 

Hello everyone, we are in the process of migrating from vlocity(ins) to omnistudio standard. We had run the migration tool and fixed all errors that required a many fix and have switched to the standard runtime. However facing this issue while trying to uninstall the managed package as all the standard runtime wrapper generated are still pointing to the vlocity_ins namespace. The omniscript still opens vlocity_ins_auradesignerwrapper and  not omnistudio one. Any clue on this issue,

いつもお世話になっております。 

Apexクラスで、「𠮷」という旧字体が含まれる文字列が入ってきた場合、正しい「left」や「length」の結果が得られないのですが、これはSalesforce上の制約として見過ごすしかないでしょうか。 

「𠮷𠮷𠮷𠮷」をleft(2)で返すと「𠮷𠮷」ではなく「𠮷」、「𠮷𠮷𠮷𠮷」のlength()の結果は「4」ではなく「8」になってしまいます。 

ご存じの方おられましたらご教授頂けますと幸いです。

salesforce transaction security policies how to send mail to trigerring user ? 

I am unable to access the “Salesforce Certified Sales Cloud Consultant” certification maintenance. It redirects into Admin maintenance (Which I have already completed) instead. 

I already tried to first implement the script before the close body tag. Since it was not working, I tried in the head section, following Pardot's support recommendation.