Eric Burté (DEVOTEAM) Forum Ambassador
Hello @Ahmad Sarki Yusuf
have you had a look at the certification guide
https://trailhead.salesforce.com/help?article=Salesforce-Certified-Marketing-Cloud-Email-Specialist-Exam-GuideAnd at the related suggested preparation materials
- Trailmix: Prepare for Your Salesforce Marketing Cloud Email Specialist Credential
- Marketing Cloud Email Specialist Practice Test
Good luck
Eric
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CURRENT QUESTION:
Enable Supporting Features and Activate Sales Coaching
- Be sure to take the steps at the top of this page to get a new Trailhead Playground with Agentforce sales coaching and connect it.
- Then, from the playground home page, click the gear icon and click Setup.
- In the Quick Find box type Sales Coach and click Agentforce Sales Coach.
- The Agentforce Sales Coach Setup wizard makes it easy to enable all the required supporting features. It shows you a list of the features that you need and which ones are enabled. Click Enable All.
MY ISSUE:
1. I don't see enable all. I am assuming it is because both are already checked, however,
2. The screenshot in the instructions shows three features, including "einstein copilot", but my playground is only showing two.
I am on the first step, so there wasn't any instructions about enabling copilot. Not sure if I should proceed with only two features or do something else?
I have added both the instructions snapshot as well as my playground for reference.
Thank you!
Today, 9:00 PM Hi ,
Maybe the name has changed to Einstein Generative AI
Hello, I'm taking the Module: Enhance Agentforce to Act on Data with Conversational Language and i'm unable to find the Flow named: Create Check-in Guest Event
. My playground access ends tomorrow. Hope you can help me resolve asap
#Trailhead Challenges
Feb 25, 10:19 PM Hi ,
Have you enabled the flow Create Guest Check-in Event?
Goto Setup --> flow
am stuck on Transform Multiple Records and getting a error and trying to fix it
Challenge not yet complete in Resilient Raccoon Playground
We can’t find a Transform element named 'Transform Opp Collection'. Make sure the API Name is 'Transform_Opp_Collection'.
#Trailhead Challenges
I think i need to aim for a salesforce admin career initially. Would u pls give me a wide pic and tell me where and how to start my journey?
And also chat GPT told me in 6months i can start applying for jobs even as a beginner is that realistic or optimistic?
#TrailheadToday, 8:31 PM I studied and have been working in human rights im so attached emotionally to cases i work on and unfortunately i see no progress. So I spoke to chat gpt that i wana change my field to a career i can work fully remote and find job in any jurisdictions; he offered me some options from which i’ve chosen salesforce crm.
hi I'm passing the challenge for user creation. And I can't understand what's wrong. System saying that it doesn't see user name "test user" but what email address in this case I need to add to username? I'm adding mine and obviously it doesn't help. I can't add just "testuser" in username field because it should be email
#Trailhead Challenges
Today, 8:30 PM Hi ,
It is not recommended to change the Username of the trailhead playground.However,if you would like to change it then you need to deactivate the Validation rule called "NoUsernameChangesAllowed" and try if you can change the Username successfully and re-activate again.
Today, 8:24 PM Hi ,
Please check this article.
Today, 8:23 PM Hi ,
You are unable to see "property" as an option because you must first create the object property as a custom object. After you create the property object you will be able to create the master-detail relationship.
I'm working on the Agentforce trailhead . Selecting the "Service Reply for Emails" obviously gets me an error message. when i go on to add the prompts and save.
Today, 8:22 PM Hi ,
The following config steps were manually required prior to executing Read Me step 7 command:
Enable- Einstein Setup > Turn on Einstein
Enable - Agentforce Agents > Turn on Agentforce
Enable - Einstein for Sales - Turn on Sales Emails
Hello,
When walkingthough a module of Mute Permissions in Permission Set Groups ( salesforce admin ) and especially when trying to activate the contract,I encountering this
Insufficient Privileges"Insufficient Privileges
You do not have the level of access necessary to perform the operation you requested. Please contact the owner of the record or your administrator if access is necessary. For more information, see Insufficient Privileges Errors."
Can you help please ?
thanks
Today, 8:20 PM Hi,
I was getting the error when searching for contracts within the find settings search box. Instead, I went to my sales processing permission>muting perm. set in group>contracts permission muted>object settings>contracts> From here you can now mute edit and delete to complete the trailhead.
https://trailhead.salesforce.com/en/trailblazer-community/feed/0D54S00000JdUVF