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I'm new to Indicator and like what I see. However, I'm trying to understand if it can use a Multi-Select Picklist (MSPL) to display different icons.  We have a warehouse that populates a Badge MSPL field on the Contact. It contains Board Member, Council Member, Minor, Staff, etc. Each word would be a different icon.  

Does this approach work as I'm not seeing any information in the Indicators Documentation for MSPLs.  I build out an Indicator, and check the "Display Multiple" field in metadata. Correct?  (Field help text mentions use of MSPL.) Then I build out many extensions.  One for each MSPL value and use Operator Contains.  Is this correct?   

If the above is accomplishable, the next question would be can Two Indicators looks at the one MSPL field and create two Bundles?    Demographics Bundle would house Minor, Affiliations Bundle would contain Board Member, Council Member, Staff.   

Looking forward to a reply.  Thank you! 

#Trailhead Challenges

#Trailhead Challenges

Hi all,

I can't figure out why my work plan steps are not showing up on the work order in the FSL Mobile App.  This screenshot indicates work plans will show on FSL mobile, also this documentation: https://help.salesforce.com/s/articleView?id=sf.mfs_work_plans_complete_with_mobile.htm&type=5

I logged into SFDC via Chrome as a field agent, and can see the work order and work plan steps.  My user is a flow user, and has update and read permissions on the work plan object.

The parent work order is owned by another user, so I suspect I'll need a sharing rule to share work plans with field agents.

When I log into the FSL Mobile app as the field agent, I do not see a work plan tab on the work order.

Are there any permissions/settings that I am missing?

cc @Jonathan Mills 

Hi, I'm trying to set up a set of indicators that display different 'Static Text' and 'Icon Background' combinations based on a Contact field. 

I'm finding that the static text displays properly, but the background for all my icons is purple, no matter what I have in the 'Icon Background' box. I've tried color values like "red" and "green" as well as the hex codes in the images provided - all rending purple. 

Is this a known issue? Or does anyone know settings changes to help things look better? 

I have attached a couple of samples of my metadata settings as well as a view of all these indicators being purple. 

While installing the package into my sandbox org, I noticed that the Custom Permissions 'Manage Indicator Key' is automatically added to ALL Profiles. After installation, in order to manage access to view the administrative columns and actions on the Indicator Key I had to go into each Profile and remove the Custom Permissions from those Profiles that I did not want to be able to view the administrative columns. I was able to follow the installation documentation to assign the permission sets appropriately but found the Custom Permissions wasn't called out in the documentation. Did I miss something in the installation documentation? 

Hi!! 

I have an issue, explain... I created an agent, two actions (invocable apex class and flow) to get the case status and quote status.  

In the "Conversation preview" of the agent, works ok. 

In the "View site" from the builder of my community site, works ok. 

But, when login with a user of the community, doesn't works, retrieve me "..please contact customer support directly. Is there anything else I can help you with?" 

Check the permission of the objects, add a permission set in Agent User and Community User, add permission of my class, but nothing. 

Anyone helps me, please. Thanks a lot!! 

Im receiving the password reset email to create the playground 

Hey team, I am trying to get my Agentblazer Innovator badge, but I am stuck on "Add a flow to your prompt template."  

It says I need to: in the Search automations box, enter prompt and then select

However, n 

either of those options are available. What am I supposed to select instead? It looks like the trailhead sandbox has been updated since this challenge was made.